
Lendable · London
ABOUT LENDABLE Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leadin...
Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the
world’s leading fintech companies and are off to a strong start:
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into
our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions
worth of financial products are held by big banks with dated systems and painful processes.
1. Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and
success of Lendable from day 1
2. Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than
the status quo
3. Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting
About the Role
As the Security Operations Lead, you will take strategic and operational ownership of Lendable’s internal SecOps capability and
serve as the technical relationship owner of our external Managed Security Service Provider (MSSP). You will act as our primary
incident responder, with a strategic view on how Lendable’s operational defence should mature as we grow.
This is a high-impact, senior individual contributor role with a path to management. We are looking for a "player-coach" who can
execute deep 2nd and 3rd-line technical analysis today, while strategically designing and building out our internal SecOps
function and team over the coming year.
What You’ll Be Doing
1. Incident Command & Advanced Analysis
cross-functional response efforts. You will have on-call responsibilities, but shared with the wider team.
exercises to ensure business-wide readiness for systemic and supply-chain risks.
2. Vendor Governance & Operational Architecture
reviews, and hold the provider to strict detection quality standards.
pipelines across all corporate and cloud assets, focusing on minimising false positives and alert fatigue.
automated remediation workflows rather than relying on manual tracking spreadsheets.
3. Capability Architecture & Strategic Maturity
posture across domains such as EDR, Email Security, DLP, and IAM to prevent data exfiltration and identity-based attacks.
metrics, and introduce AI-augmented capabilities (e.g., automated response playbooks).
architect the requirement for team expansion, ensuring the team grows in lockstep with operational maturity.
What We’re Looking For
Responder in high-stakes environments.
optimisation over linear headcount growth.
automation (Python, scripting, or automation platforms) to optimise analyst workflows.
maturity to transition into a team manager.
Interview Process
1. TA Screening Call
2. Hiring Manager Call
3. Technical Interview
4. Culture Interview
include regular opportunities for in-person connection through socials and off-sites
at select locations
Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to
your Talent Partner.
Check out our blog!
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we're hiring: The Head of Infrastructure, Data & Technology Solutions is responsible for establishing and coordinating the infrastructure standards, operating model, governance, and cross-cutting platform capabilities required to run DTS products securely, reliably and consistently. DTS operates a federated model, where specialist product and platform teams retain autonomy for how they build, deploy and operate their own environments. The Head of Infrastructure ensures those teams operate within a common set of DTS standards for reliability, observability, security, deployment control, cost visibility, operational readiness and resilience. The role will work closely with the CTO, Chief Architect, SVP Data Collaboration Infrastructure, SVP Security and Compliance, TechOps, Engineering, Product, Enterprise Technology and platform leads across InfoSum, Open Intelligence, Resolve and other DTS capabilities. The purpose of the role is to create alignment and visibility across infrastructure and providing the autonomy needed by specialist teams to operate according to agreed standards and principles. What you'll be doing: 1. Infrastructure standards and operating model Define and maintain the common infrastructure standards that DTS platforms must meet. This includes: * Working with DTS leadership to define infrastructure principles, minimum standards and operating expectations. * Establishing standards for reliability, observability, deployment governance, security, resilience, cost visibility and operational readiness. * Ensuring standards are practical and can be adopted by different DTS platform teams. * Creating a clear infrastructure operating model that distinguishes between central standards and product-team autonomy. * Ensuring infrastructure standards are aligned with DTS architecture, security, product and commercial priorities. 1. Federated infrastructure governance Coordinate a federated infrastructure model across DTS. This includes: * Ensuring InfoSum, Open Intelligence, Resolve and other platform teams can operate their own infrastructure while meeting common DTS requirements. * Avoiding unnecessary centralisation that would slow down specialist teams or remove useful autonomy. * Defining where common tooling or central coordination is required. * Ensuring each product/platform team has clear infrastructure ownership and accountability. * Creating mechanisms to monitor whether teams are operating within agreed standards. 1. Alignment with DTS leadership Ensure infrastructure decisions are aligned with senior DTS leadership and broader platform strategy. This includes: * Taking direction from the CTO, Chief Architect, SVP Data Collaboration Infrastructure and SVP Security and Compliance on infrastructure priorities. * Translating DTS architecture and security principles into practical infrastructure standards. * Working with DTS leaders to resolve trade-offs between autonomy, standardisation, cost, security and reliability. * Ensuring infrastructure decisions support the wider DTS platform direction. * Providing leadership with visibility of infrastructure risks, gaps, dependencies and progress. 1. Deployment governance and change visibility Create common deployment governance and production change visibility across DTS. This includes: * Defining minimum standards for production deployment processes. * Establishing central visibility of who deployed what, when and where. * Supporting release gates, change records and deployment auditability. * Enabling teams to use their own deployment tooling while reporting into a common deployment record. * Supporting mechanisms to pause or control deployments during high-risk or sensitive periods. * Ensuring deployment activity can be correlated with incidents, outages and platform instability. 1. Observability,monitoringand operational visibility Define common observability and monitoring expectations across DTS platforms. This includes: * Establishing standards for logging, metrics, tracing, alerting and dashboards. * Ensuring product teams provide the right operational and security telemetry. * Supporting cross-platform visibility for incidents, chained attacks, service degradation and performance issues. * Working with Security Operations on SIEM, SOC and threat detection requirements. * Ensuring infrastructure and application events are visible to the right operational teams. 1. Reliability,resilienceand operational readiness Ensure DTS platforms meet agreed reliability and resilience expectations. This includes: * Defining standards for service-level objectives, availability, recovery, incident readiness and operational maturity. * Working with platform teams to ensure services are designed and operated to appropriate reliability levels. * Supporting disaster recovery, business continuity and operational readiness requirements. * Ensuring teams have appropriate runbooks, escalation paths and incident response processes. * Tracking recurring operational issues and ensuring they are addressed through the appropriate teams. 1. Infrastructure security alignment Work with Security and Compliance to ensure infrastructure standards support DTS security requirements. This includes: * Ensuring infrastructure standards reflect security requirements around access control, network exposure, ingress/egress, secrets, logging and hardening. * Working with the Cloud and Platform Security Lead where applicable. * Ensuring teams provide evidence that required infrastructure security controls are in place. * Supporting the reduction of unnecessary public exposure across DTS services. * Ensuring infrastructure governance supports audit, compliance and client assurance requirements. 1. Cost visibility and capacity oversight Establish infrastructure cost transparency and capacity visibility across DTS. This includes: * Defining standards for cloud cost reporting and allocation. * Ensuring teams can report infrastructure cost by product, platform, client or workload where appropriate. * Identifying areas of duplication, waste or inefficient infrastructure use. * Supporting capacity planning across growing DTS platforms and AI/data workloads. * Providing leadership with clear visibility of infrastructure cost drivers and optimisation opportunities. 1. Relationship with TechOps Work closely with the TechOps function while maintaining clear ownership boundaries. TechOps is responsible for day-to-day delivery operations, environment support, release coordination and operational support to engineering teams. The Head of Infrastructure is responsible for defining infrastructure standards, governance, shared visibility, reliability expectations and cross-DTS platform coordination. This includes: * Partnering with TechOps to ensure infrastructure standards are practical in delivery workflows. * Using TechOps feedback to identify recurring operational issues and improvement opportunities. * Avoiding duplication of TechOps responsibilities. * Ensuring delivery operations and infrastructure governance operate as a joined-up capability. * Clarifying when issues should be handled by TechOps, product engineering, infrastructure teams, security or DTS leadership. 1. Common tooling and shared platform capabilities Identify and coordinate shared tooling where it benefits DTS. This includes: * Assessing where common tooling should be used for deployment governance, observability, incident management, cost reporting, infrastructure inventory and operational reporting. * Avoiding unnecessary standardisation where teams need specialist tooling. * Supporting common integration points rather than forcing all teams onto identical infrastructure stacks. * Defining central capabilities that allow teams to remain autonomous while providing DTS-wide visibility. * Working with Architecture and Infrastructure teams to introduce shared services where there is clear value. Who you'll be working with: The Head of Infrastructure will be accountable for: * Common DTS infrastructure standards and operating model. * Federated infrastructure governance across DTS platforms. * Alignment of infrastructure activity with DTS leadership direction. * Deployment governance and production change visibility. * Observability, monitoring and operational visibility standards. * Reliability, resilience and operational readiness expectations. * Infrastructure cost visibility and reporting. * Clear distinction and partnership between Infrastructure and TechOps. * Infrastructure alignment with DTS architecture, security and compliance requirements. * Ensuring platform teams retain autonomy while meeting common DTS standards. What you'll need: The successful candidate will have: * Multiple years of experience overseeing infrastructure, platform engineering, SRE, DevOps, cloud operations or technology operations leadership. * Strong understanding of cloud platforms, deployment models, observability, reliability, infrastructure governance and operational resilience. * Experience working in federated or matrixed technology organisations. * Ability to define standards and operating models without over-centralising delivery. * Strong understanding of CI/CD, deployment governance, incident management, monitoring, logging and production operations. * Good knowledge of infrastructure security, access control, network exposure, cloud posture and operational risk. * Ability to influence senior technical leaders and product/platform teams without relying solely on line authority. * Strong stakeholder management skills across Engineering, Architecture, Security, Product, TechOps and Enterprise Technology. * Ability to balance autonomy, consistency, security, reliability and delivery speed. * Clear communication skills and the ability to create practical standards that teams can adopt. Leadership expectations The Head of Infrastructure is expected to: * Act as a coordinator and enabler, not a central blocker. * Respect the autonomy of specialist product and platform teams. * Create clarity around infrastructure standards and expectations. * Work closely with DTS senior leadership and take direction from agreed architecture and security strategy. * Build trust with TechOps, Engineering, Infrastructure, Security and Product teams. * Challenge teams where infrastructure practices create risk, poor visibility or operational weakness. * Avoid unnecessary centralisation while reducing fragmentation where it creates risk. * Provide clear reporting on infrastructure health, cost, reliability and operational readiness. Success measures Success in the role will be measured by: * DTS having clear and adopted infrastructure standards. * Product and platform teams operating autonomously while meeting common DTS expectations. * Improved visibility of deployments and production changes across DTS. * Better observability and monitoring across DTS platforms. * Clearer understanding of infrastructure ownership and operational accountability. * Improved ability to correlate incidents with deployments and infrastructure changes. * Reduced infrastructure fragmentation where it creates operational, security or cost risk. * Improved infrastructure cost transparency. * Stronger alignment between Infrastructure, TechOps, Security, Architecture and Engineering. * Leadership having confidence in the reliability, visibility and governability of DTS infrastructure. Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day. What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Hybrid We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.
IT OPERATIONS MANAGER Location: London / Marbella (Hybrid) Department: Operations Reporting to: Operations Growth Lead ABOUT NEXGEN CLOUD: NexGen Cloud is the company behind Hyperstack, a full-stack AI cloud serving tens of thousands of customers from AI researchers to enterprises running the world's most compute-intensive workloads. We deliver on-demand and private GPU infrastructure to teams who treat performance as a requirement, not a feature. We're a tight-knit, fast-moving team working at the cutting edge of AI cloud infrastructure. We practise what we preach, equipping our people with AI at every level so we can solve harder problems, ship faster, and keep raising the bar for what enterprise GPU infrastructure looks like. THE ROLE: IT OPERATIONS MANAGER NexGen Cloud is growing — offices in London and Marbella, more to come — and our internal IT environment needs to scale with us. Right now, the systems, tooling, and workflows that the whole business relies on need an owner: someone who'll keep everything running reliably, build the automation that eliminates friction, and work closely with our security function to make sure access controls and configuration standards are consistently maintained. This is a hands-on individual contributor role. You won't be managing a team — you'll be managing the environment. That means owning Microsoft 365 end to end, running the device fleet across multiple offices, administering our SaaS stack, and building and maintaining the workflows that keep operational processes moving. You'll be the person the whole company turns to when something breaks — and the person who makes sure it breaks less often over time. WHAT YOU'LL BE DOING: Rather than a long checklist, here's what success in this role looks like: * Own the Microsoft 365 environment — Entra ID, Intune, Exchange Online, SharePoint, Teams — and keep it reliable, well-configured, and properly documented * Manage the full lifecycle of our device fleet across London, Marbella, and future sites: procurement, deployment, patching, and retirement * Administer our SaaS platforms — Atlassian, Slack, Zoom, HubSpot — keeping access, licensing, and integrations in order * Build and maintain workflow automation in Power Automate, including the IT mechanics of onboarding and offboarding * Serve as the primary IT support contact across all offices, resolving issues quickly and keeping end users informed * Work closely with the Security Operations Engineer to implement and maintain access controls and configuration standards, and escalate security-relevant events promptly * Manage IT vendors and procurement, holding suppliers to their SLAs and keeping licence renewals and contracts on track ABOUT YOU: We're more interested in how you think and work than in a perfect CV. You'll likely bring: ESSENTIAL * 5+ years of hands-on Microsoft 365 administration — Entra ID, Intune, Exchange Online, SharePoint, and Teams * Solid experience with Microsoft Power Automate and SharePoint-based workflow automation * Experience managing a corporate device fleet across Windows and macOS using Intune or equivalent MDM * Proficiency in SaaS administration, particularly Atlassian (Jira and Confluence) and Slack * Experience supporting end users across multiple offices or a distributed environment * Strong troubleshooting instincts and the ability to manage competing priorities without losing grip on the detail * Willingness to travel periodically between our London and Marbella offices NICE TO HAVE * PowerShell or scripting experience for automation and administration tasks * Familiarity with information security principles and working alongside a security function * Experience administering HubSpot or equivalent CRM platforms * Microsoft certifications (M365 Fundamentals, Endpoint Administrator, or equivalent) * Background in a high-growth technology company or scale-up * Spanish language skills WHAT WE OFFER: * Competitive salary and annual discretionary bonus scheme * Employee wellbeing benefits * 25 days of holiday, plus public holidays * Flexible working arrangements (remote or hybrid, depending on role and location) * Real ownership and autonomy, with the trust to take initiative and experiment * The opportunity to make a visible, meaningful impact as we scale * Clear career progression and growth opportunities in a fast-growing company * A collaborative, international culture built on trust, transparency, and ownership * The chance to help shape NexGen Cloud's team, culture, and future alongside ambitious, mission-driven colleagues MORE INFORMATION Head over to our NexGen Cloud careers page to view current openings and follow us on LinkedIn and X to learn more about our journey, newest releases, and exciting news in the neocloud space.
The Role.. Reporting to the Director of HSS UK, Europe, and Asia, this role is responsible for ensuring all licensing, security, and safety is managed across all London sites with occasional support for Brighton and Manchester Soho House businesses. As a subject matter expert, you will improve member experience by upholding the highest standards of performance and behaviour for site security teams, continuously work towards making members feel safe and secure whilst in our sites, and ensure our employees are safe and secure whilst in their place of work. The role will positively drive and improve security and safety culture, leading by example. Key Accountabilities.. * Act as the main point of contact and lead on all security, licensing and noise incident investigations, and help manage incidents where required including investigations and gathering of relevant information. * Annually update security and licensing policies, procedures, and risk assessments to mitigate risk, maintain business continuity and standards, and protect business reputation. * Support sites to manage CCTV and alarm maintenance and contracts, oversee CCTV projects in line with business needs, and lead on remedial infrastructure works and improvements through site surveys. * Act as the main point of contact for liaising with police, licensing authorities, and noise nuisance enforcement officers, and address any enquiries or complaints. * Advise and oversee security needs and manned guarding operational management, for the year-round business and events for sites and CWH where needed, to ensure security needs are fulfilled and Soho House standards are maintained. * Support events and late-night operations ensuring member and guest experience, as well as acting lead security for high-profile events and new site openings. * Deliver regular training to management, event and operational teams on licensing requirements, capacities, incident management, escalation and reporting, responsible service of alcohol, Challenge 25, WAVE and conflict management. * Prepare for and lead on upcoming Martyn’s Law requirement of counter terror risk assessments for all UK sites. Experience required.. * Significant practical experience of problem-solving security and safety issues in a dynamic/diverse environment. * Be self-aware, an excellent listener, team player, collaborator, and communicator. * Have experience with influencing senior leaders, external stakeholders and government authorities. * Evidence of strong interpersonal skills in order to establish credibility with colleagues and senior management and to foster effective working relations with a wide range of senior internal, client and external contacts * Be comfortable with risk and in working in ambiguous situations. * Be flexible and willing to meet the demands of a 24-hour/7 days a week operation. Required: * Valid SIA Door Supervisor licence * Passionate about safety and security with a minimum of 4 years of security and/or safety management experience * Basic IT skills with a working knowledge of the range of MS Office packages and knowledge of electronic security systems. * Knowledge of Licensing, Health & Safety, and Fire Legislation Preferred: * A diploma, degree, or industry-related certifications. * Membership of a relevant professional body such as the Security Institute. * Experience of supervising multi-site operations. Benefits… Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. * Annual Every House Membership * 50% off Food & Drink, 7 days a week * Staff Room Rates * Private Health and Dental Care * Weekly Pay * Life Assurance * Up to 50% Staff Discount on Cowshed & Soho Home * In Office Dog Policy on Fridays * Season Ticket Loan * Christmas Office Closure * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.