Sales Representative - Portuguese speaking

Thoughtworks partners with clients to build impactful digital products which deliver extraordinary customer experiences. We do this by integrating design, strategy and technology. We’re looking for a seasoned product leader, with experience in identifying, launching and scaling new products and product portfolio and with a background in Banking / Financial Services / Fintech and Consulting to join the Customer Experience, Product and Design (CXPD) service line. JOB RESPONSIBILITIES * As a trusted advisor to our client’s leadership, you will partner with them to understand their context and needs, make recommendations, and provide advice and hands-on expertise on taking new products from concept to market to scale. * Drive the innovation mindset and the overall product development lifecycle, utilising lean and hypothesis driven approaches to identify, conceptualise and pilot new products that deliver undeniable value.  * Establish the market & competitive landscape, go to market strategy and business case or economic model for the opportunity with our clients.  * Lead the stakeholders to think about customer’s problems, business outcomes and take them on the change journey of moving to empowered product teams that create strategic growth for the organisation. * Shape and lead teams to deliver client engagements in a way which is both effective for our client and operationally sound for Thoughtworks. * Help shape CXPD service line value propositions, creating case studies, points of view and other content through insights on client needs and solutions, and also through defining repeatable practices which will help us to scale our efforts. * Get involved in pre-sales, creating proposals and pitches, shaping engagements for clients and helping to educate both clients and colleagues about the value of our services. * Contribute to the growth and scale of our evolving business through taking an active part in recruiting, community building, mentorship and driving continuous improvement in practices and techniques. JOB QUALIFICATIONS TECHNICAL SKILLS * 10+ years of experience in leading new ideas from concept to launch and scale with expertise in go-to-market strategy and developing new revenue streams. * Experience in commercial and economic modelling, including monetisation strategy. * Experience in bringing an innovation mindset into an organisation at scale and creating sustained innovation investment across strategic horizons. * Depth in conducting research and bringing market trends, customer and competitive insights to facilitate strategic ideation to identify opportunities for strategic growth. * Depth and expertise in developing value proposition, using lean approaches to test viability, feasibility and desirable to achieve problem-solution and product-market fit before scaling. * Demonstrated hypothesis and data driven problem-solving orientation with exceptional ability to create structured quantitative and qualitative analyses. * Operate at company, portfolio and product level — defining and executing a strategy, shaping a vision and translating it into a roadmap with clear business and customer value-based measures of success. * Advise clients on becoming a value-driven, customer-centric product organisation and drive the change by introducing best practices in product management, value delivery and measurement and making innovation mainstream. * Expertise in the end-to-end product development lifecycle, agile and lean software development practices. PROFESSIONAL SKILLS * Skilled at operating and building relationships with C-suite executives and confident in driving conversations at the intersection of technology and business. * Strong interpersonal skills — active listening, persuading and empathising with others and excellent written and verbal communication. * Ability to formulate and deliver insights around complex business problems in a thoughtful and persuasive manner. * Strong consulting skills and can operate with ambiguity. * Bias for action, and can break down complex problems into tangible steps. * Enjoy collaborating with multidisciplinary teams and can operate as an advisory but also as a hands on practitioner. * Passionate about creating thought-leadership and representing our brand and value proposition in external events, and by writing articles or white papers. OTHER THINGS TO KNOW LEARNING & DEVELOPMENT There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys. BENEFITS We offer amazing benefits from the day you start including private medical insurance, travel insurance, income protection, critical illness, life assurance, pension scheme, personal development budget, 25 days holiday and a ride2work scheme.  DE&I We proudly, passionately and actively strive to make both Thoughtworks and our industry more representative of the communities we serve. We promote diversity in all its forms and reject discrimination and inequality. Our diversity and award winning culture inspires our thought leaders and serves to nurture and develop amazing ideas. We believe this makes us a world leading destination of choice for all technologists. RESPONSIBLE USE OF AI IN RECRUITMENT At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions. Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers. We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment [https://www.thoughtworks.com/careers/ai-policy-for-recruitment]. ABOUT THOUGHTWORKS Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary. #LI-Onsite See here our AI policy. [https://www.thoughtworks.com/careers/ai-policy-for-recruitment]

Who we are: Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter [https://www.fastcompany.com/91235976/brands-that-matter-2024] and winning a Best Carbon Footprint [https://www.linkedin.com/posts/reformation_we-won-the-award-for-best-carbon-footprint-activity-7069721913526255617-Fz9M/] award, we have big goals like being Climate Positive by 2025 [https://www.thereformation.com/sustainability/climate-positive-roadmap.html?srsltid=AfmBOorhdm3aft0gzf4GzVF8U8qS_eZIefxpuPmL2UPkMg2hjMzTla6f], Circular by 2030 [https://www.thereformation.com/circularity.html], and pushing the whole industry forward along the way. Our work has gotten love in Drapers [https://www.drapersonline.com/insight/analysis/reformations-award-winning-circularity-ambitions] and Sourcing Journal [https://sourcingjournal.com/sustainability/sustainability-news/reformation-sustainability-rivet-it-girl-los-angeles-spending-sensitivity-recycling-ref-529521/], and TIME [https://time.com/7023465/hali-borenstein/] wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA [https://www.thereformation.com/sustainability/we-are-reformation.html]. We innovate across categories like accessories [https://wwd.com/accessories-news/handbags/reformation-accessories-expansion-shoes-bags-1236447322/], swimwear [https://www.elle.com/fashion/shopping/a60229509/reformation-swimwear-launch-2024/], and sleepwear [https://hypebae.com/2025/4/reformation-good-in-bed-pyjama-collection-campaign], and we reach millions of people with campaigns like this [https://www.vogue.co.uk/article/laura-harrier-reformation], this [https://www.youtube.com/watch?v=1EsJTIttah8] and this [https://www.elle.com/fashion/a46873554/monica-lewinsky-reformation-voting-campaign-interview-2024/].  None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. Work Schedule/ Location: * Available to work a minimum of 20 hours per week * Available to work a minimum of 3 days per week, weekends included * Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business) Sales Associate: No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals. Reporting to the Store Manager, essential responsibilities include but are not limited to: What You’ll Do: * Consistently meet and exceed sales goals. * Assist in clientele generation through customer engagement. * Contribute to an in-store experience for customers that both surprises and delights them.  * Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships. * Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.  * Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS. * Understand the need for consistent inventory accuracy and controls in store.  * Contribute to Loss Prevention in all areas of the business. * Uphold time and attendance policy. * Ensure the selling floor reflects the brand and concept standards at all times. * Share your deep knowledge about our product with genuine enthusiasm. * Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better. * Help ensure that the store environment is inspiring and our product is easily accessible. * Understand the core values and culture of Reformation and reflect these in all efforts. * Maintain and uphold a professional, healthy, and productive work environment.  What you’ll bring: * Experience working with a sales or retail organization and/or operationally intensive business. * Ability to work in a fast-paced setting. * Strong interpersonal skills and the ability to interact effectively with diverse personalities  * Driven approach to take on new challenges with the self-motivation for your work and career  Compensation: At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $16 - $25 per hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity. Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation. Benefits & Perks: * Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work. * We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees.  * We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds.  * We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world. * You’ll get access to fertility care support through Carrot [https://www.get-carrot.com/], and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment. * We care about the causes our employees care about so we donate to community efforts on a yearly basis.  * We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff! Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws. If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self. Still don’t know if you should apply? We get it—studies [https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified] show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application. [https://www.thereformation.com/career-listing.html?gh_jid=6749039] Want some more?! - https://www.forbes.com/sites/eshachhabra/2019/02/21/why-this-la-fashion-brand-went-carbon-neutral-and-wants-customers-to-as-well/#4563df3e37e6Sustainability [https://www.thereformation.com/sustainability.html], Forbes [https://www.forbes.com/sites/eshachhabra/2019/02/21/why-this-la-fashion-brand-went-carbon-neutral-and-wants-customers-to-as-well/#4563df3e37e6], https://media.thereformation.com/image/upload/v1645463347/pdfs/Reformation_2021%20Benchmark%20Assessment%20Report_January_2022.pdfFast Company [https://www.fastcompany.com/90815341/reformation-doubling-down-sustainability] California Applicant Privacy Notice found here [https://www.thereformation.com/notice-at-collection-privacy-policy.html]