Sales Development Representative

Thoughtworks partners with clients to build impactful digital products which deliver extraordinary customer experiences. We do this by integrating design, strategy and technology. We’re looking for a seasoned product leader, with experience in identifying, launching and scaling new products and product portfolio and with a background in Banking / Financial Services / Fintech and Consulting to join the Customer Experience, Product and Design (CXPD) service line. JOB RESPONSIBILITIES * As a trusted advisor to our client’s leadership, you will partner with them to understand their context and needs, make recommendations, and provide advice and hands-on expertise on taking new products from concept to market to scale. * Drive the innovation mindset and the overall product development lifecycle, utilising lean and hypothesis driven approaches to identify, conceptualise and pilot new products that deliver undeniable value.  * Establish the market & competitive landscape, go to market strategy and business case or economic model for the opportunity with our clients.  * Lead the stakeholders to think about customer’s problems, business outcomes and take them on the change journey of moving to empowered product teams that create strategic growth for the organisation. * Shape and lead teams to deliver client engagements in a way which is both effective for our client and operationally sound for Thoughtworks. * Help shape CXPD service line value propositions, creating case studies, points of view and other content through insights on client needs and solutions, and also through defining repeatable practices which will help us to scale our efforts. * Get involved in pre-sales, creating proposals and pitches, shaping engagements for clients and helping to educate both clients and colleagues about the value of our services. * Contribute to the growth and scale of our evolving business through taking an active part in recruiting, community building, mentorship and driving continuous improvement in practices and techniques. JOB QUALIFICATIONS TECHNICAL SKILLS * 10+ years of experience in leading new ideas from concept to launch and scale with expertise in go-to-market strategy and developing new revenue streams. * Experience in commercial and economic modelling, including monetisation strategy. * Experience in bringing an innovation mindset into an organisation at scale and creating sustained innovation investment across strategic horizons. * Depth in conducting research and bringing market trends, customer and competitive insights to facilitate strategic ideation to identify opportunities for strategic growth. * Depth and expertise in developing value proposition, using lean approaches to test viability, feasibility and desirable to achieve problem-solution and product-market fit before scaling. * Demonstrated hypothesis and data driven problem-solving orientation with exceptional ability to create structured quantitative and qualitative analyses. * Operate at company, portfolio and product level — defining and executing a strategy, shaping a vision and translating it into a roadmap with clear business and customer value-based measures of success. * Advise clients on becoming a value-driven, customer-centric product organisation and drive the change by introducing best practices in product management, value delivery and measurement and making innovation mainstream. * Expertise in the end-to-end product development lifecycle, agile and lean software development practices. PROFESSIONAL SKILLS * Skilled at operating and building relationships with C-suite executives and confident in driving conversations at the intersection of technology and business. * Strong interpersonal skills — active listening, persuading and empathising with others and excellent written and verbal communication. * Ability to formulate and deliver insights around complex business problems in a thoughtful and persuasive manner. * Strong consulting skills and can operate with ambiguity. * Bias for action, and can break down complex problems into tangible steps. * Enjoy collaborating with multidisciplinary teams and can operate as an advisory but also as a hands on practitioner. * Passionate about creating thought-leadership and representing our brand and value proposition in external events, and by writing articles or white papers. OTHER THINGS TO KNOW LEARNING & DEVELOPMENT There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys. BENEFITS We offer amazing benefits from the day you start including private medical insurance, travel insurance, income protection, critical illness, life assurance, pension scheme, personal development budget, 25 days holiday and a ride2work scheme.  DE&I We proudly, passionately and actively strive to make both Thoughtworks and our industry more representative of the communities we serve. We promote diversity in all its forms and reject discrimination and inequality. Our diversity and award winning culture inspires our thought leaders and serves to nurture and develop amazing ideas. We believe this makes us a world leading destination of choice for all technologists. RESPONSIBLE USE OF AI IN RECRUITMENT At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions. Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers. We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment [https://www.thoughtworks.com/careers/ai-policy-for-recruitment]. ABOUT THOUGHTWORKS Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary. #LI-Onsite See here our AI policy. [https://www.thoughtworks.com/careers/ai-policy-for-recruitment]

Location: London Office requirement: Hybrid, 2 days in office  Employment type: Permanent Seniority level: Mid-senior level Language: All stages of the recruitment process will be conducted in English At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Social Media Manager to play a key role in our Marketing Team in London If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary. AS OUR SOCIAL MEDIA MANAGER, YOU’LL: Be responsible for shaping, deploying, and evolving GWI’s social media presence across all relevant channels. You’ll combine strategic thinking with hands-on execution, ensuring our social presence is tightly anchored to business objectives and brand goals. You’ll bring our social channels to life, telling GWI’s story in ways that are vibrant, insightful, and bold. By crafting a distinctive voice that GWI becomes known for, you’ll ensure our content delivers genuine value, drives thought leadership, and stands out across industries. From high-level brand positioning to everyday engagement, you’ll make GWI’s channels places people want to follow, interact with, and share. A critical part of this role will be positioning GWI at the forefront of AI-powered insights in an increasingly agent-driven world, ensuring our brand voice resonates across industries and audiences. SOUNDS GREAT, WHAT WILL I BE DOING? 🤔 Social media strategy & execution * Support the Head of Comms in building the social media strategy for GWI across all relevant channels, firmly anchored in business objectives. * Lead long-term social initiatives to strengthen brand positioning and drive measurable business outcomes. * Showcase GWI as a leader in AI-powered insights, aligning messaging with the evolving agent-driven landscape. * Ensure GWI is part of industry conversations across social channels.  Editorial & content management * Develop the editorial strategy in alignment with GWI’s brand, product & corporate messaging, and key content. * Collaborate with our Senior Events Exec on social media around major events.  * Coordinate the editorial committee across stakeholders (Marketing, GTM, Product, PR, Internal Comms, etc.), ensuring cohesive planning and execution. * Oversee content production, publishing, and channel optimization. * Champion creative storytelling approaches that make our channels dynamic, bold, and memorable. * Manage the upload and amplification of GWI’s video output. * Use tools, including AI tools, to produce “always-on” content, as well as working with our Video Editor on higher-level production of content.    Advocacy & community engagement * Develop and drive GWI’s Advocacy Strategy, spanning executives, customers, and employees. * Build programs to empower advocates, amplify voices, and strengthen GWI’s reputation in AI, data, and insights. * Engage communities across channels to foster meaningful relationships. * Manage and grow GWI’s share of voice on community-driven platforms (e.g., Reddit), ensuring authentic representation, active participation, and a distinctive voice in industry conversations.        Building our Founder profile * Develop a channel-specific social plan to elevate the voice of our Founder and CEO as a thought leader. * Work with our Content Creators on regularly drafting content across industry goings on, product and innovation, GWI data, and customer insights.  * Own a schedule for CEO posts and lead on producing regular video and creative content, working with the CEO’s EA and a working group across PR, social and content.   Analytics, reporting & optimization * Produce regular reporting and analysis of GWI’s social media KPIs, linking results to commercial impact. * Present insights, trends, and recommendations to cross-functional teams, leadership, and execs. * Use data not just to optimize performance, but to identify opportunities to be bolder, more creative, and more impactful. * Continuously refine tactics to maximize performance and ROI. WHAT DO I NEED TO BRING WITH ME? 🧳 * Proven experience in social media management, ideally with B2B SaaS or tech-driven brands. * Track record of developing social media strategies linked to measurable business impact. * Strong knowledge of platforms including LinkedIn, X/Twitter, Instagram, TikTok, YouTube, and emerging networks. * Exceptional content planning, copywriting, and storytelling skills. * Experience building advocacy programs with executives, employees, and external champions. * Experience in community building and management, nurturing engaged and active audiences. * Proven experience managing brand presence and share of voice across community-driven platforms (e.g., Reddit, Discord). * Analytical mindset with strong command of reporting, attribution, and optimization. WHY JOIN US * Influence the global narrative of a fast-scaling company with ambitions to define an emerging category. * Work alongside senior executives and cross-functional leaders where your impact is visible at the highest levels. * Enjoy a fast-paced, growth-oriented culture with opportunities to make your mark and grow your career as the company scales globally. * Own the opportunity to craft a unique social media voice for GWI that is bold, memorable, and industry-defining.   WHAT WE OFFER 🧘 At GWI, you’ll find meaningful work, visible impact, and a culture that empowers you to do your best. Our package includes: * Time to recharge – 25 days’ annual leave, plus office closures over the holidays. * Health & wellbeing – Health cash plan, enhanced family benefits, carer days, and mental health support. * Financial benefits – Competitive salary, 4% pension matching, and recognition programs that celebrate success. * Flexibility & balance – Flexitime, early Friday finishes, hybrid and remote options, plus a “work from home” budget. * Career growth – Accredited learning, leadership development, and global career mobility. * Community & impact – DE&I initiatives, volunteering opportunities, donation matching, and payroll giving. Put all that together and GWI is the friendliest, most fulfilling place any of us has ever worked.   DIVERSITY, EQUITY & INCLUSION 🫶 Diversity is fundamental to who we are—as a data company and as a workplace. Our data reflects global realities, and so must our teams. We strive to build a workforce as diverse and inclusive as the insights we deliver. As a Disability Confident employer, we welcome applications from disabled candidates and are committed to making adjustments throughout the hiring process—whether that's extra time, materials in advance or a different format, breaks, an adjusted interview format, assistive tools, or flexible scheduling. We're happy to discuss whatever would work best for you. We actively encourage applications from underrepresented and marginalised communities. At GWI, you'll find a place to contribute meaningfully, grow professionally, and belong fully.   #li-hybrid #LI-LV1