At Beam, you get to do work that matters for the world. We’re solving the world's toughest social problems with an incredible

team, tech and AI. And we’re growing fast 🚀

It’s not easy. Nothing worth doing ever is.

Join a company at the forefront of social impact, driving first-of-its-kind positive change. You’ll be part of a high-performance

culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work.

From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam.

We’ve already seen incredible growth from our Beam Notes product, helping frontline workers save over 8 hours of admin per week.

From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, nearly 100,000 frontline

workers across the UK, US and Australia are now using Beam Notes regularly to deliver faster, more human-centred support.

ABOUT THE ROLE

This role sits at the heart of Beam's mission. We're looking for a strategic, commercially-minded, and builder-at-heart People

Performance Partner to join our People team. You'll be the driving force behind creating the performance infrastructure Beam needs

as we scale - designing the frameworks, processes and manager capability that don't yet exist in mature form, and acting as a

trusted people partner to department heads across the business.

Partnering directly with the Associate Director of People and senior leaders across Sales, Engineering, CS and beyond, you'll

ensure our managers are equipped to lead high-performing, accountable teams - and that the systems supporting them are built to

scale as we grow.

This is the perfect opportunity for someone who thrives on building from scratch, gets energised by commercial complexity, and

sees AI as a natural part of how great People work gets done. In this broad, hands-on role, you'll shape everything from

performance frameworks and calibration processes to performance management and our manager resource infrastructure.

You'll spend the majority of your time building - frameworks, resources, guides and automations that live in our tech stack and

work without you in the room. Your default is to create something reusable. The goal is a self-serve layer of tools and resources

that raises the quality of leadership across the whole organisation.

YOU’LL BE

Building performance frameworks from scratch: You will design the standards, processes, and tools that underpin how the company

assesses, develops, and holds people accountable, working with the AD of People and department heads to agree on what good

looks like and ensure consistency across teams.

Owning the performance cycle: You will run Beam’s performance review process end-to-end: design, calibration, manager guidance,

and outcomes. You will ensure reviews are evidence-based, ratings are consistent across teams, and the process produces

decisions that hold up.

Coaching and developing managers: When managers bring you live situations - underperformance, unclear expectations, feedback

quality - your default is to build something reusable, not solve them directly. You will identify patterns across teams and

address them by creating resources that sit in our tech stack and work without you in the room. A recurring issue becomes a

guide, a framework, or a co-pilot resource. Your measure of success is managers handling things independently, not managers who

need to come back to you.

Partnering across all business areas: You will build working relationships with department heads across the business - Sales,

Engineering, CS, and others - well enough to understand what is happening commercially in each area and what it means for their

people. You will bring a clear point of view on org health, team structure, and people risk.

Handling complex and formal ER: You will support with employee relations cases where performance or capability is a factor -

formal improvement plans, capability processes, and serious disciplinary matters.

Developing the L&D infrastructure: You will own the manager resource library and identify development needs through the

performance cycle. Everything you build feeds into our AI knowledge hub, Ask-Beam - the goal is a self-serve layer that reduces

dependency on the People team over time. Where a development need is systemic, you build the resource. Where it is individual,

you direct the manager to use it.

Using AI to work at scale: This role is designed to have an outsized impact. You will use AI tools as a standard part of how

you work: drafting frameworks, analysing feedback themes, producing manager guides, and turning repeatable tasks into automated

ones.

YOU ARE

A natural relationship builder - quickly establishing trust and rapport with managers and senior leaders to become a credible,

sought-after advisor.

A builder at heart - you enjoy creating solutions to complex people challenges and reach for tooling and frameworks before you

reach for a calendar invite

Commercially fluent - you understand the language of the business, speak in OKRs and metrics, and partner with department heads

as a peer, not just a support function

Results-driven - you thrive working towards clear KPIs, such as improving manager effectiveness scores and reducing the time to

resolve performance cases.

Adaptive and resilient - you thrive in the fast-paced environment of a growing startup and remain optimistic when navigating

complex human dynamics.

A strong multi-tasker - incredibly organised and comfortable switching between coaching a manager, resolving an ER case, and

analysing team data.

YOU'LL NEED

Deep experience as an HR business partner - with a track record of building relationships with commercial leaders and fluency

in the language of OKRs and business goals

Demonstrable experience building or significantly improving performance frameworks - you know what good looks like and can

build it from scratch

Experience in a high-performance, high-growth environment - ideally a Series B+ start-up or SaaS organisation

An instinct for scale - you build things that work without you in the room

Confidence advising and challenging senior stakeholders - you form a view and say it clearly, even when it's uncomfortable

Excellent communication skills across formats - whether you're writing a framework, presenting to leadership or guiding a

manager through a difficult conversation

PERKS

Generous EMI-qualifying share options

Access to therapy, coaching, classes & content - powered by Oliva

Your own financial well-being coach, through Bippit

Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays

Work remotely up to 6 weeks a year

Eligible for a 6-week sabbatical after 3 years in service

Nursery scheme through Gogeta

Healthcare cover through Benenden Health

Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks

£200 WellBeam budget for activities enhancing wellbeing and professional development

Annual membership to Shoreditch Exchange gym (London office only)

Pension scheme where we contribute 3% of your salary and you contribute 5%.

Free subscription to the Calm meditation app

Discounted bike and accessories with Cyclescheme, and tech products with Techscheme

ABOUT BEAM

Our team of 200+ embraces a hybrid working approach, enjoying 2-3 days of vibrant collaboration in our beautiful Shoreditch

co-working space, fully equipped with rooftop views, an onsite barista and kitted out gym.

We’ve picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of

London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally

thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian.

We’re also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of

Booking.com, Calm, Shazam and Dropbox.

Start your journey to a more impactful career today. We're excited to hear from you.

Reasonable adjustments:

Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to

our hiring practices.

We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a

success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing

reasonable adjustments where required.

If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to

share this information, but there is no obligation to do so.

Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your

candidacy.

Roll

People Performance Lead

Plats

London, Storbritannien

Publicerad

6 maj

Sista ansökningsdag

16 augusti

Källa

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