
enmacc · London
Founded in 2016 and headquartered in Munich, enmacc is a high growth scale-up with a diverse team of over 100 professionals. We’re passionate about energy, tech...
Founded in 2016 and headquartered in Munich, enmacc is a high growth scale-up with a diverse team of over 100 professionals. We’re
passionate about energy, technology, and building something that makes a real impact. If you are looking for an entrepreneurial
environment where your work directly contributes to a more sustainable and digital energy future, we invite you to submit your
application below.
Join the success story of the enmacc network and its member companies to leave your mark in re-defining how energy traders work!
Your mission is to create trading success with and for the traders. Your role is to engage and grow the network of traders on
enmacc contributing strongly to our goal to play an essential role on every traders desk. You will enable traders to benefit from
the huge direct network and from the efficiency of the RFQ trading platform to further grow the liquidity for them. You will
ensure traders get the best out of the platform and its future development, while the platform supports you with the trading
process itself.
Don't match every single requirement? We still want to hear from you!
About enmacc
enmacc is Europe’s largest over-the-counter trading platform for energy and environmental commodities. We are digitizing the
world’s energy markets by replacing manual, outdated processes with speed, transparency, and liquidity.
Our platform empowers a massive network of over 2,400 active traders to manage risk and accelerate the global energy transition.
By providing a secure and efficient trading environment for 650+ companies, we facilitate more than 14,000 monthly requests for
quotes and 8,000 monthly trades. With a traded volume exceeding 60 TWh per month, enmacc enables energy suppliers, industrial
companies, and trading houses to access the liquidity they need to thrive in a shifting market.
As an Equal Opportunity Employer, enmacc is a diverse environment where all backgrounds, identities, and cultures are welcomed and
celebrated. If you're excited about this role, apply and help us shape the future of energy trading!
Founded in 2016 and headquartered in Munich, enmacc is a high growth scale-up with a diverse team of over 100 professionals. We’re passionate about energy, technology, and building something that makes a real impact. If you are looking for an entrepreneurial environment where your work directly contributes to a more sustainable and digital energy future, we invite you to submit your application below. YOUR MISSION: As our Customer Support & Operations Coordinator, your mission is twofold: to act as the trusted first-line support for our growing network of energy traders, and to serve as an operational anchor enabling our Revenue teams to scale efficiently. You will deliver outstanding, timely platform support while coordinating key customer processes across enmacc’s Product, Engineering, and Revenue teams. YOUR RESPONSIBILITIES * First-Line Support: Serve as the primary contact for enmacc users across calls, tickets, emails, and live chat. Coordinate closely with Product and Engineering teams to troubleshoot and resolve platform issues swiftly. * Knowledge Management: Maintain and expand the enmacc Help Center by creating clear, user-friendly guides, FAQs, and training materials. * Operational & CRM Support: Manage critical operational tasks in collaboration with the Revenue teams, including client and user setup and onboarding, user permissions and maintaining clean data records. * Tracking & Analytics: Monitor customer service and operational support metrics (e.g., ticket volumes, response times, CSAT) to identify product enhancements and optimise team workflows. * Cross-Team Collaboration: Partner with the Sales and Marketplace Management teams to ensure a seamless, welcoming and high-quality experience for all network members. YOUR PROFILE * Relevant Experience: 2+ years of experience in a customer support, customer success, or operational role, ideally within a B2B SaaS, fintech, or energy-related company. * Technical Aptitude & Problem-Solving: Quick to master complex software and explain it simply. You are a curious, solution-oriented problem solver who proactively digs for root causes rather than just routing tickets. * Bilingual Communication: Exceptional written and verbal communication skills in both English and German (both at a professional business level). * Execution & Calmness: Strong organizational and multi-tasking skills, with the ability to prioritize issues calmly in a fast-paced environment. * Customer DNA: Passion for delivering outstanding customer service and building strong, trust-based relationships. * Tool Savvy & Data-Driven: Highly comfortable navigating CRM and support ecosystems (e.g., Zoho, Zendesk, Intercom). You believe data hygiene is critical and are excited to leverage modern tools and AI to optimize customer interactions and support. Don't match every single requirement? We still want to hear from you! OUR OFFER * Competitive compensation package, including 28 days of annual leave. * Entrepreneurial, impact-driven culture with flat hierarchies and high autonomy. * Hybrid & Workation flexibility that balances office connection with the freedom to work from home or abroad. * €2,000 annual L&D budget plus 5 dedicated "Level Up" days to fuel your growth (for all full-time employees). * Commute & Wellness support, including fully covered gym memberships and paid transportation for office days. * Inclusive, international team that celebrates diversity and offers language classes to help you settle in. * AI-first environment where you’ll collaborate with a dedicated AI Philosophy and cross-functional expert groups. * Premium tech & workspaces, featuring top-tier Apple/Bose hardware in modern, dog-friendly offices. About enmacc enmacc is Europe’s largest over-the-counter trading platform for energy and environmental commodities. We are digitizing the world’s energy markets by replacing manual, outdated processes with speed, transparency, and liquidity. Our platform empowers a massive network of over 2,400 active traders to manage risk and accelerate the global energy transition. By providing a secure and efficient trading environment for 650+ companies, we facilitate more than 14,000 monthly requests for quotes and 8,000 monthly trades. With a traded volume exceeding 60 TWh per month, enmacc enables energy suppliers, industrial companies, and trading houses to access the liquidity they need to thrive in a shifting market. As an Equal Opportunity Employer, enmacc is a diverse environment where all backgrounds, identities, and cultures are welcomed and celebrated. If you're excited about this role, apply and help us shape the future of energy trading!
ABOUT THE OPPORTUNITY Rejoins-nous pour façonner l’avenir numérique et offrir des expériences client exceptionnelles! Une carrière passionnante t’attend au sein de notre équipe Sales. Postule dès maintenant! At Contentful, we are always searching for top candidates to join our global team of Business Development Reps. We are particularly interested in individuals who would like to pursue a career in sales who can work with our French customer base on a fluent French level. This is a speculative job description, and an immediate opening may not be available. However, we still encourage interested candidates to apply. On a proactive basis, our recruitment team will do our best to get in touch with you to discuss your profile and explain more about Contentful. We will keep your application on file should a suitable opportunity arise. This position is one of the first touch-points that our customers and potential prospects will have with the Contentful brand. This role requires an organized, and motivated individual to research and understand the marketplace as well as how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As an Enterprise Business Development Representative, you will gain experience interacting with customers of all levels across a variety of industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business. Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within our organization. This is a multi-step learning and skill development program with hands-on training. The program consists of multiple levels, which gives more responsibility and earning potential. Please note this is an onsite role; our offices are based in Central London. WHAT TO EXPECT? * Gain in-depth knowledge of customers, industry, Contentful’s solution offering * Effectively manage campaigns and reach out to new prospects * Lead generation activities including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach * Send weekly activity reports to sales leadership * Collaborate with assigned Account Executives, handing off qualified prospects * Educate AEs on the complete qualification meeting details (SLAs) * Successfully meet or exceed opportunity and pipeline targets on a monthly, quarterly and annual basis * Build relationships with decision-makers and key executives in all industries and verticals WHAT YOU NEED TO BE SUCCESSFUL? * 1-2 years of work experience preferred; and previous SDR/BDR experience is highly advantageous or: * 1-2 years experience in a quota carrying/ performance oriented role, or * 1-2 years experience with outbound customer prospecting * Language fluency in English and French * Excellent oral and written communication skills * Seeks to understand the customer’s needs, objectives and challenges * Ability to proactively qualify customer needs * Ability to understand the business opportunity, and to articulate it to the AE team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals * Ability to build rapport with prospects, colleagues and other stakeholders * Self starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward * Willingness to travel (up to 10%) * Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required * Detail oriented and data driven * Ability to work with standard software such as Salesforce, etc. * Interest in technology and willingness to learn about Contentful's solutions * Customer-first mindset, where you and company wins by helping our customers to be successful. WHAT'S IN IT FOR YOU? * Join an ambitious tech company reshaping the way people build digital experiences * Full-time employees receive Stock Options for the opportunity to share in the success of our company * Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. * We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days * Company paid parental leave to care for and focus on your growing family * Use your personal annual education budget to improve your skills and grow in your career * Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties * An annual wellbeing stipend to care for your physical, financial, or emotional health * A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. * New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. #LI-ONSITE WHO ARE WE? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. EVERYONE IS WELCOME HERE! “Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have. By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
ABOUT THE OPPORTUNITY At Contentful, we are always searching for top candidates to join our global team of Business Development Reps. We are particularly interested in individuals who would like to pursue a career in sales who can work with our Italian customer base on a fluent Italian level. This is a speculative job description, and an immediate opening may not be available. However, we still encourage interested candidates to apply. On a proactive basis, our recruitment team will do our best to get in touch with you to discuss your profile and explain more about Contentful. We will keep your application on file should a suitable opportunity arise. This position is one of the first touch-points that our customers and potential prospects will have with the Contentful brand. This role requires an organized, and motivated individual to research and understand the marketplace as well as how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As an Enterprise Business Development Representative, you will gain experience interacting with customers of all levels across a variety of industries. You will work closely with assigned Regional Sales Executives and supporting teams to hunt new business. Part of this unique opportunity includes attending our Contentful training program. This program focuses on developing highly skilled professionals within our organization. This is a multi-step learning and skill development program with hands-on training. The program consists of multiple levels, which gives more responsibility and earning potential. Please note this is an onsite role; our offices are based in Central London. WHAT TO EXPECT? * Gain in-depth knowledge of customers, industry, Contentful’s solution offering * Effectively manage campaigns and reach out to new prospects * Lead generation activities including strategic research on LinkedIn, among other hunting tools and outbound prospecting, calling, emailing, and social outreach * Send weekly activity reports to sales leadership * Collaborate with assigned Account Executives, handing off qualified prospects * Educate AEs on the complete qualification meeting details (SLAs) * Successfully meet or exceed opportunity and pipeline targets on a monthly, quarterly and annual basis * Build relationships with decision-makers and key executives in all industries and verticals WHAT YOU NEED TO BE SUCCESSFUL? * 1-2 years of work experience preferred; and previous SDR/BDR experience is highly advantageous * Language fluency in English and Italian is mandatory * Excellent oral and written communication skills * Seeks to understand the customer’s needs, objectives and challenges * Ability to proactively qualify customer needs * Ability to understand the business opportunity, and to articulate it to the AE team, by understanding the prospect’s use case and requirements well and how Contentful fits into the customer’s goals * Ability to build rapport with prospects, colleagues and other stakeholders * Self-starter, doesn’t wait for things to happen, but pro-actively takes action to move the conversation forward * Willingness to travel (up to 10%) * Ability to follow the set processes, update the relevant systems diligently, and make suggestions on improvements where required * Detail oriented and data driven * Ability to work with standard software such as Salesforce, etc. * Interest in technology and willingness to learn about Contentful's solutions * Customer-first mindset, where you and company wins by helping our customers to be successful. WHAT'S IN IT FOR YOU? * Join an ambitious tech company reshaping the way people build digital experiences * Full-time employees receive Stock Options for the opportunity to share in the success of our company * Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. * We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days * Company paid parental leave to care for and focus on your growing family * Use your personal annual education budget to improve your skills and grow in your career * Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties * An annual wellbeing stipend to care for your physical, financial, or emotional health * A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. * New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. #LI-Onsite WHO ARE WE? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. EVERYONE IS WELCOME HERE! “Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have. By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.