
Voi Technology · London
As Market Development Manager you will be accountable for building and managing effective and lasting relationships with local decision makers and public transp...
As Market Development Manager you will be accountable for building and managing effective and lasting relationships with local
decision makers and public transport authorities in Scotland, while working continuously to develop the service design, rider
experience, and commercial performance in the region. In this role, you will collaborate closely with the local Policy and
Operations team and other central stakeholders to grow Voi’s footprint and ridership in existing and new markets within Scotland.
partner companies). Run events and initiatives with the local public policy team to lift performance against city priorities
and grow our footprint in existing markets.
choice.
financial goals.
user experience with strong relationships with decision-makers.
and city needs.
a fast-paced environment.
Working at Voi is more than just a job; Our People Promise includes a personal voyage where you will grow as a professional and be
a part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to:
transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning
that no recruitment fees or related costs are charged to workers at any stage of the hiring process.
All such costs are borne by Voi, and we require the same standards to be upheld across the agencies we partner with. We work
only with recruitment partners who share our commitment to ethical practices and regularly review our processes to ensure
compliance, protect workers’ rights, and promote a safe and respectful hiring experience for all our candidates.
Company Description: Systemiq is the system change company, working to accelerate the transition to a net-zero, nature-positive and more inclusive economy. As a certified B Corp, we partner with business, finance, policymakers and civil society to transform five interconnected systems: energy, nature and food, materials and circularity, sustainable finance, and urban transformation. We bring together strategy, policy, market design and capital mobilisation to deliver tangible results in the real economy. Founded in 2016, Systemiq has grown to a global team of more than 300 people across Brazil, France, Germany, Indonesia, Kenya, the Netherlands, the UK and the US, united by a singular focus on sustainability. This role leads that effort. AI ENABLEMENT Lead Location: London (preferred) or Amsterdam Reports to: Chief Operating Officer (COO) Role Overview The AI Enablement Lead will drive Systemiq’s internal adoption of AI through training, capability building, tool deployment, and coordination across the organisation. This role focuses on: * Building AI fluency and confidence across all teams * Owning the internal roadmap for AI tools and use cases * Supporting platforms in identifying and prioritising AI opportunities * Ensuring AI becomes part of everyday work at Systemiq This is not a technical AI development or commercial sales role. The purpose is to help Systemiq’s people use AI effectively, safely, and at scale. Key Responsibilities AI Enablement, Training & Capability Building * Lead an internal cross-functional AI Champions programme, building a strong internal community * Design and deliver AI training for advisory and operations teams across all levels (associates, managers, directors/leadership) * Develop playbooks, learning pathways, and use-case guides * Shape a culture of responsible experimentation and everyday AI use * Partner with the Academy to embed AI capability into formal learning programmes AI Roadmap & Tool Deployment * Own the internal AI tool roadmap in partnership with IT * Prioritise high-impact use cases and guide pilots and scale implementation of use case adoption with new and existing AI tools * Gather requirements from teams, translate into IT specifications * Ensure tools meet standards for safety, privacy, and responsible use Platform Support & Coordination * Work with platform leadership to identify AI opportunities * Help connect use cases, learnings and best practices across teams * Maintain visibility of AI activities and progress across the business * Provide light-touch strategic input to support platform-led AI mobilisation Collaboration & Governance * Work closely with IT, Academy, Analytiq, and Knowledge teams * Support the COO with updates, reporting, and continuous improvement * Ensure governance, safe use, and consistency in AI adoption across Systemiq What This Role Is Not This role does not include: * Building technical AI solutions * Selling AI offerings or leading BD * Leading client-facing AI product development * Developing models, tools or platforms (owned by Analytiq) Skills & Experience Core Requirements * Strong experience in capability building, digital adoption or change management * 4–6+ years of relevant experience in AI enablement, digital transformation, change management, technology adoption, or related fields * Excellent communicator and trainer; able to simplify complex concepts * Strong understanding of modern AI tools (LLMs, agents, workflow tools) * Experience partnering across functions (IT, L&D, analytics, business teams) * Ability to create structure, prioritise, and drive delivery in a fast-paced environment * Degree or equivalent practical experience in a relevant field such as technology, digital transformation, analytics, sustainability, business, or related disciplines. Desirable * Experience in consulting, sustainability, analytics or digital transformation * Familiarity with responsible AI principles and AI governance * Exposure to enterprise AI tools or workflows Why this role matters AI adoption will be one of the biggest enablers of Systemiq’s 2026–2028 strategy. This role ensures: * Teams know how to use AI safely and effectively * Platforms can mobilise AI opportunities with confidence * Systemiq’s internal Academy and IT department have strong partnership and leadership * Systemiq builds a culture of high-impact AI use Diversity & Inclusion At Systemiq, we absolutely believe diverse perspectives are essential to driving system change. We are committed to creating an inclusive workplace where people feel respected, supported and able to do their best work. Click here to view our Data Policy.
YOUR MISSION AT VOI As Head of Public Policy (UK & Ireland) you will report to the General Manager - UK&I and set Voi’s policy strategy across the region, driving regulatory and political engagement to support business growth. In this role, you will drive key regulatory and political processes, build strong relationships with stakeholders, and work closely with local and central teams to ensure Voi remains the obvious choice for cities tendering for micromobility services. Your responsibilities include: Strategy & Policy Development: * Developing and implementing the UK policy strategy in collaboration with the UK GM, the local team and other central stakeholders. * Leading policy development work by outlining regulatory positions, interpreting new rules and producing clear material to support engagement in the UK and Ireland. * Working with Analytics and Product teams to strengthen Voi’s evidence base and advocacy positions. Tender & Market Readiness: * Identifying, monitoring and preparing for tenders across the region, ensuring the right policy positioning. * Engage proactively with city and regional authorities to shape upcoming mobility tenders and secure opportunities for participation. * Collaborating with Product, Operations, Legal, and Tender team to align regulatory positions and support readiness for upcoming rules. Public Relations: * Accountability for our public relations including setting strategic direction with our PR agency. * Driving proactive PR to drive media stories to help us achieve our policy and commercial objectives. Stakeholder Engagement & Advocacy: * Owning and developing senior political, technical and administrative relationships across the UK & Ireland, ensuring early insight into regulatory developments. * Representing Voi in consultations, conferences and working groups ensuring consistent and professional presentation of Voi’s positions. Compliance & Internal Alignment * Maintaining oversight of compliance matters in the region, and preparing internal processes for regulatory change. Leadership & Cross-Market Influence: * Lead, manage and develop the local policy team, setting clear goals, supporting development and aligning work with Voi’s strategic priorities. * Contributing as a senior leader to global policy discussions, sharing insights from the UK & Ireland to support alignment across markets. WHAT YOU NEED TO EMBARK We are looking for an analytical, commercially minded and strategic policy expert with a strong understanding of the UK & Irish political and regulatory landscape. You can translate business objectives into policy priorities, build trusted relationships, and navigate complex political environments in a fast-changing industry. In addition to this, we believe the right person has: * A Bachelor degree in Law, Political Science, Public Policy, Business, Economics, Communications or similar. * Professional fluency in English. * Experience in public affairs within mobility, transport, tech or other policy-driven sectors. * Strong understanding of the UK political environment and experience influencing regulatory and political processes. * Ability to use data and evidence in policy development and advocacy. * Skilled in drafting regulatory positions, consultation responses and policymaker-facing arguments. * Experience leading complex cross-functional work with local and central stakeholders. * Experience managing direct reports and developing teams. * Experience from using AI in a specialised, role specific way, and adapt workflows. Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply - even if you don’t check every box. WHY VOI? Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to: * Join Europe’s #1 micromobility operator and one of the fastest-growing scaleups. * Get “skin in the game” through our employee stock options program and influence policy development in the UK & Ireland. * Work with inspiring, motivated and fun colleagues towards a shared mission. * Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution. At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning that no recruitment fees or related costs are charged to workers at any stage of the hiring process. All such costs are borne by Voi, and we require the same standards to be upheld across the agencies we partner with. We work only with recruitment partners who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights, and promote a safe and respectful hiring experience for all our candidates.
ABOUT WHEELY Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts. We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you. ABOUT THE ROLE At Wheely, Operations is the core engine of our business. We operate a high-frequency, luxury marketplace where precision is the baseline. As an Associate Operations Manager, you will be responsible for the health of our marketplace. You will work alongside senior leadership to solve complex supply-demand challenges, optimise pricing mechanics, and ensure systemic efficiency across your market. RESPONSIBILITIES * Operational Analytics: Utilise advanced data analytics to perform deep-dive root-cause analysis on marketplace inefficiencies. You are expected to translate complex data into clear, actionable insights and strategic recommendations that directly influence business performance. * Marketplace Optimisation: Leverage predictive forecasting to anticipate market needs and deploy tactical levers including dynamic pricing, structured chauffeur incentives, and configuration adjustments. * Strategic Execution & Impact: Own the full execution lifecycle: from deploying localised configurations to monitoring post-launch performance. You will move beyond delivery to validate that every initiative achieves its intended business impact, iterating on tactics in real-time to ensure measurable improvements. * Product and Operations Link: Act as the strategic link between Product and Local Operations to solve marketplace inefficiencies. You will translate local operational friction into technical requirements to further improve marketplace health and platform functionality. REQUIREMENTS * Academic Excellence: A degree in a highly quantitative field (Economics, Mathematics, Physics, or Engineering) from a top-tier university. You must have a strong foundation in first-principles thinking * Analytical Curiosity: Exceptional logical skills with the ability to draw conclusions from data. While not a day-one requirement, you must have a strong desire to master data analysis tools (i.e. SQL, Python etc) * Problem Solving: A natural ability to break down ambiguous problems into structured solutions. * Intensity & Ownership: Evidence of a high-performance mindset. We look for "finishers", this could be demonstrated through intense academic research, competitive sports, demanding internships, or complex personal projects. * Communication: The ability to present complex ideas with clarity and structure. * Ability to work from the Wheely Academy (Hammersmith, London) 5 days a week. WHAT WE OFFER * Office-based role in West London * Base salary of £38,000.00 - £43,500.00 p.a. * Employee stock options plan * Private medical and dental insurance * Life and critical illness cover * Best-in-class equipment * Monthly credit towards Wheely journeys * Cycle to Work scheme * Professional development stipend All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice