
Bunch · London
bunch is building the backbone of private markets. We are enabling next-gen fund operations with one integrated system that combines secure data infrastructure,...
bunch is building the backbone of private markets. We are enabling next-gen fund operations with one integrated system that
combines secure data infrastructure, AI-powered workflows and expert fund services. If you value ownership, growth through real
responsibility, and working with a thoughtful, ambitious team, this role might be for you.
As Head of Sales Ops & Enablement at bunch, you will be the operational backbone of our commercial team — building the processes,
data infrastructure, and people capability that transforms an early-stage sales approach into a scalable, repeatable engine.
This is a role for someone who has seen what great looks like, knows what needs to be built, and has the discipline and resilience
to build it in a fast-moving environment. You will own everything that makes the Commercial strategy land.
output predictable and strategic decisions data-informed
deal faster and to full quota on schedule
people grow and deliver
repeatable, and not dependent on individual heroics
and eliminate the revenue leakage that comes from broken processes between teams
possible
have seen how things are built to last
About bunch
bunch is building the operating infrastructure for the next generation of private markets. We combine AI-powered automation with
deep regulatory expertise to replace fragmented spreadsheets and manual processes with one integrated platform across the fund
lifecycle, purpose-built for private markets heading toward $32 trillion in Assets Under Management.
We've 4x our ARR in 2025, crossed 150 fund managers and 12,000 LPs on the platform, and just closed our $35M Series B in May 2026.
We're looking for ambitious people who want real ownership of hard problems, and who care about building infrastructure that
actually matters to the people using it.
At bunch, we're committed to an inclusive environment where diversity is valued and celebrated. We provide equal opportunities to
all qualified applicants.
We process personal data in line with applicable laws (including GDPR). See our Privacy Policy for details on your rights and how
to reach us.
Hi, I’m Romain - SVP Global Sales at hx. I joined hx three months ago because I saw a rare mix of things: a deeply talented team, a product that is genuinely changing how insurers make decisions, and the ambition to build something category-defining in one of the world’s most important industries. The commercial opportunity in front of us is huge, but it is also complex. We sell into a market where credibility matters, where our customers are actuaries, underwriters and senior insurance leaders, and where AI needs to create real business value, not just a better story. That is why we are hiring our first Head of Revenue Enablement. This person will help us build the operating rhythm, onboarding, materials and enablement programmes that make our global Revenue team sharper, more consistent and more credible in the field. This is not a role where you inherit a finished playbook. It is a role for someone who wants to build the first version properly, work closely with Revenue leadership, and help shape how hx sells as we continue to scale. ABOUT HYPEREXPONENTIAL (HX) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry - which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. ABOUT THE TEAM hx's commercial engine is scaling rapidly, and Revenue Enablement sits at the heart of making that scale sustainable. Today, enablement happens across pockets of the organisation - Revenue leadership, RevOps, Sales Ops, Product Marketing, and Marketing - but there's no single owner, no operating cadence, and no clear system for turning commercial strategy into repeatable field execution. This is where you come in. You'll be building hx's first dedicated Revenue Enablement function from scratch, working in close partnership with Romain and the wider commercial leadership team. Your mission is to close the gap between intent and execution: improving how our sellers are trained, equipped, motivated, and held to a consistent operating rhythm that drives revenue. In this role, you'll treat enablement as a system, not a content library. You'll bring structure and pace to a high-performing sales organisation, staying close to the customer, the field, and the behaviours that actually move deals forward. This is a builder role for someone who thrives in ambiguity and sees the opportunity to shape how a world-class commercial team operates. Check out our Sales and Partnerships Candidate Hub for a behind the scenes look at the team you would be joining! WHAT YOU'LL BE DOING * Build hx's first Revenue enablement operating model, defining clear scope, ownership, intake processes, prioritisation frameworks, and success metrics that make enablement predictable and aligned to commercial priorities. * Create and execute the 2026 Revenue enablement roadmap, translating commercial OKRs into a focused programme of training, content, and rhythms that improve seller effectiveness and execution discipline. * Drive measurable improvements in seller behaviour, designing enablement programmes that strengthen qualification, discovery, deal progression, sales process adherence, Salesforce hygiene, and forecasting accuracy. * Strengthen customer-centric selling by equipping the sales team with better customer insight, references, case studies, proof points, and value messaging that make sellers more credible and commercially sharp in every conversation. * Partner closely with Marketing, Product Marketing, and ABM to ensure sellers can confidently use targeted messaging, launch materials, competitive positioning, and customer stories in the field. * Design scalable onboarding and continuous learning programmes with clear curriculum, measurable ramp indicators, manager reinforcement, and defined productivity milestones for commercial hires. WHAT YOU'LL NEED TO HAVE DONE * Built or significantly scaled Revenue enablement in a B2B SaaS, enterprise software, or complex commercial environment, demonstrating that enablement is about changing seller behaviour, not just producing training content. * Designed and implemented enablement operating models that include intake, governance, stakeholder alignment, measurement, and repeatable cadences across Revenue, Marketing, Product Marketing, and Operations teams. * Delivered programmes that measurably improved seller effectiveness, such as better discovery execution, increased win rates, faster ramp times, improved Salesforce adoption, or stronger commercial discipline in live deals. * Partnered cross-functionally with senior commercial leaders, earning trust through pragmatic judgement, clear prioritisation, and demonstrable revenue impact rather than relying on formal authority. * Created structured onboarding and ongoing learning programmes that shortened time-to-productivity for new hires, with clear curriculum, reinforcement mechanisms, and measurable outcomes. * Used customer insight, market context, references, and proof points to improve how sellers engage with prospects, demonstrating commercial credibility and customer-centricity in enablement design. YOU'RE UNLIKELY TO THRIVE HERE IF * Your experience is mainly in content production, LMS administration, or training delivery without building the operating system and structure around enablement. * You need an existing playbook to follow, or see enablement as separate from sales execution, commercial strategy, customer insight, and cross-functional operating cadence. * You're a strategist who struggles with hands-on delivery, or someone who prefers working in isolation rather than collaborating closely with Revenue leadership, Marketing, RevOps, and frontline sellers. If reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. COMPENSATION At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your Talent Partner will be able to share more details about this. BENEFITS £5,000 training and conference budget for individual and group development. 25 days of holiday plus 8 bank holidays (33 days total). Company pension scheme via Penfold. Mental health support and therapy via Spectrum.life. Individual wellbeing allowance via Juno. Private healthcare insurance through AXA. Income protection and Life Insurance. Cycle to Work Scheme. ADDITIONAL PERKS Top-spec equipment (laptop, screens, adjustable desks, etc.). Regular remote and in-person hackathons, lunch and learns, socials, and game nights. Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry Exceptional opportunities for personal development and growth as we build something remarkable together. INTERVIEW PROCESS 1. Initial call with our Talent team to kick things off. 2. Manager interview with our SVP of Sales. 3. Skills assessment: 60-minute working session where you'll present your diagnosis of the enablement opportunity at hx, a proposed 6-month enablement plan, your operating model for intake and prioritisation, and one example enablement programme designed to improve seller behaviour in practice. 4. Values interview (ideally in person). 5. We offer! OUR COMMITMENT TO DIVERSITY hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. NEXT STEPS If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. For more information about applying and to view other opportunities, you can visit our careers page. Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Why we’re hiring: WPP is accelerating its global digital Audio/Visual (A/V) capability — integrating Connected TV (CTV), online video (OLV), social video, and addressable TV into a unified, AI‑enabled media measurement ecosystem. We are seeking a Director, Digital A/V Measurement to lead the strategy, development, and adoption of our digital video and audio measurement solutions across markets, clients, and platforms. This is a high‑impact leadership role for someone who combines deep AdTech expertise, product thinking, and hands‑on measurement knowledge with the ability to influence stakeholders across a global matrix. What you’ll do: Reporting to the Global Head of Marketing Science - Client Strategy, you will: Product & Innovation Leadership: * Contribute to and execute the global digital A/V measurement strategy and roadmap, ensuring alignment with digital media trends and client needs. * Define standards for cross-screen video measurement, CTV, digital audio, and programmatic A/V planning. * Partner with WPP Open, WPP Media MM&A, and agency teams to integrate robust A/V measurement frameworks into omnichannel planning and attribution tools. * Drive innovation through AI‑powered forecasting, attention metrics, and cross-channel video reach/frequency optimisation. Capability Building & Enablement: * Build and scale digital A/V measurement capability across markets through training, playbooks, and best‑practice frameworks. * Develop and support specialist measurement communities (pods, guilds, centres of excellence) to ensure consistent methodology delivery. * Establish global guidelines for A/V campaign tracking, viewability, fraud detection, and brand safety measurement. Client & Market Leadership: * Support global client teams with modern A/V measurement strategy, solution design, and activation excellence. * Participate in discussions with clients, broadcasters, digital platforms, and joint industry committees (JICs) regarding modern measurement standards. * Drive adoption of advanced A/V measurement frameworks (such as attention metrics and hook rates) within top global accounts to demonstrate business outcomes. * Contribute measurement expertise to pitches, digital transformation programmes, and global client solutions. Technology, Data & Partnerships: * Manage relationships with key measurement vendors (e.g., Kantar, Nielsen, IAS, DoubleVerify). * Ensure WPP’s A/V measurement stack is competitive, scalable, cookieless-ready, and privacy‑compliant. * Collaborate with AdTech engineering, Marketing Science, and Data Strategy teams to enhance attribution and MMM (Marketing Mix Modelling) inputs. Operational Excellence: * Govern measurement quality, data consistency, and delivery standards across campaigns. * Collaborate with cross‑functional teams (activation, product, engineering, analytics) to ensure flawless execution of measurement setups. * Provide troubleshooting and escalation support for complex or high‑value A/V measurement setups. What you’ll need: * Proven experience in digital media, AdTech, or marketing analytics, with a focus on digital A/V (online video, social video, CTV, or digital audio) measurement. * Experience in digital ad measurement, covering campaign objectives such as reach/frequency, addressability, viewability, attention, brand effectiveness, footfall, search uplift, online sales, and offline sales * Experience in product management, ad ops, or marketing science within a global, matrixed organisation or agency environment. * Excellent understanding of the modern digital video ecosystem, cross-screen measurement frameworks, identity solutions, and clean room technologies. * Strategic thinker with the ability to translate complex measurement methodologies (e.g., attribution, attention, brand lift) into clear business value for clients. * Hands‑on technical understanding of pixel implementation, SDKs, server-to-server tracking, and A/V platform analytics. * Excellent communication and collaboration skills, with the ability to engage stakeholders across different markets and disciplines. * Operationally minded, with a focus on quality, consistency, and scalable delivery. * Experience in conducting RFIs, negotiating contracts, and managing partnerships is a plus * Knowledge of data privacy and security regulations as they relate to digital advertising * Ability to stay updated on industry developments and provide relevant advice or commentary Join us and help shape the future of Digital A/V Measurement across the world’s largest marketing and communications network, with a global platform to influence product innovation, capability build, and client strategy. You’ll have access to WPP’s world-class data, technology, and AI ecosystem, working in a collaborative, forward-thinking environment where your expertise drives enterprise-level impact. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.
Capi is building the financial infrastructure for emerging markets trade. Backed by $18M+ from top-tier investors like Creandum, Y Combinator, General Catalyst, and angels from Revolut, Checkout, Stripe, and Remitly, we’re building the financial infrastructure that emerging markets deserve. Our mission is to grow GDP in emerging markets by making the global financial system fairer and more accessible. We’re tackling global trade, making it easier for importers to pay their international suppliers. Our platform enables businesses to expand rapidly, create jobs, and be engines of prosperity for their countries. Our team is made up of approx 100 people across 10 countries; we are a group of a highly-ambitious, get-it-done people, who like to work hard on something that has a tangible impact in the world. And we’re looking for more people to join our team! Take a look through Capi’s mission & values. ROLE OVERVIEW: You will join our fast-growing global team as the internal champion of our customers. Reporting to the Head of BizOps, you will lead our Customer Operations team, own the quality of every customer interaction at Capi, and push every other function in the company to deliver a better experience for the customers we serve. We're looking for someone who puts customers at the heart of every decision, and has the experience and conviction to influence the rest of the company to do the same. KEY RESPONSIBILITIES: Champion our customers across functions * Be the internal voice of our customers — always put them first, and hold the rest of the company to the same standard * Translate recurring pain points into prioritised asks for compliance, sales, product and engineering, and push them through to resolution * Run weekly ops-compliance and ops-sales retros, and own the operational side of our Enhanced Due Diligence process with compliance and sales Lead and develop the Customer Operations team * Recruit, coach and develop the Specialists and Associates, scaling the team across markets and time zones * Quality control customer interactions regularly to coach on quality, tone and resolution * Build a high-performance, customer-obsessed team culture Raise the bar on customer service quality * Measure and own customer service KPIs end-to-end: response times, resolution times, CSAT, SLA adherence * Define what good looks like across written communication, tone, clarity, and resolution quality * Act as the escalation point for the most sensitive customer situations * Own Customer FAQs, internal playbooks, and customer-facing documentation Build the systems that scale CS * Lead the selection, implementation and roll-out of new CS tooling (helpdesk, ticketing, knowledge base, quality control) * Drive automation and process improvements that scale the function without proportionally scaling headcount * Build the dashboards and reporting that give Capi leadership visibility on customer service health REQUIREMENTS: * 7+ years in customer service, operations, or client-facing roles in startups, ideally in a Whatsapp-heavy environment * CS experience in a B2B environment * Proven experience managing and developing CS or operations teams (5+ direct reports) * Track record of designing and improving CS processes, SLAs and tooling at scale * Experience implementing or migrating CS tooling (e.g. Zendesk, Intercom, Hubspot Service) * Right to work in London or Paris * Deep customer obsession — you genuinely care about the people on the other end of every ticket * Fluent in French and English, both spoken and written * Strong analytical mindset — comfortable diving into data to diagnose problems and measure impact * Hunger for a high-paced, rapidly growing environment with broad exposure and autonomy NICE TO HAVES * Previous experience at a VC-backed startup or top-tier consultancy * Familiarity with payments, compliance, or cross-border financial flows * Comfortable using AI tools to work faster and smarter * Fluency in Wolof, Dioula, or other local languages of our key markets ADDITIONAL INFORMATION * This is a full-time position with competitive salary, share options, and benefits * This role requires at least 3 days a week in the office, in London or Paris * Ideal start date: Q3 2026 - We know that people will have notice periods in place and we can adjust accordingly Capi is an equal opportunity employer and welcomes candidates from diverse backgrounds. We’re all about building a diverse, inclusive team at Capi. Whoever you are, we’d love to hear from you. If there’s anything you need to make the interview process easier—whether it’s accessibility support, a different format, or just a heads-up about what to expect—just let us know, we’re happy to help. We've won some cool awards recently too! Check them out: * Startups UK Top 100 (No. 24) * Viva Technology Top 100 * Welcome to the Jungle's Fintech's Finest Top 50