
Unknown Employer · London
Are you an accountant who enjoys tackling complex projects? We’re looking for a Financial Accounting Projects Lead to support us with a defined programme of fin...
Are you an accountant who enjoys tackling complex projects?
We’re looking for a Financial Accounting Projects Lead to support us with a defined programme of finance activity, as well as
additional capacity for the Financial Accounting team.
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. About the job At OpenTable, a part of Booking Holdings, Inc., we are seeking a highly organized and detail-focused Billing Operations Manager to oversee our global billing processes for over 60,000 restaurant partners. In this pivotal role, you will build scalable and accurate billing operations, solve complex financial challenges, and drive continuous improvement across our systems. You will lead a global team, spearhead the adoption of AI tools to automate workflows, and ensure strict adherence to SOX compliance and internal controls. By partnering cross-functionally and acting as a subject matter expert, you will play a crucial role in shaping the future of OpenTable's billing operations and driving long-term strategic success. This is a hybrid role; working from our London office [http://google.com/maps/place/OpenTable+UK/@51.5218696,-0.0862817,17z/data=!3m1!5s0x48761b57cf94ecaf:0x6d64ed3827c14232!4m6!3m5!1s0x48761caee4fcbb41:0x604c367155bc57bd!8m2!3d51.5218487!4d-0.0862622!16s%2Fg%2F11bzswx16r?entry=ttu&g_ep=EgoyMDI2MDQwOC4wIKXMDSoASAFQAw%3D%3D] twice a week. This position is also a fixed term contract, until October 2027. Responsibilities * End-to-End Billing & Month-End Close: Own the global end-to-end billing operations process, ensuring accurate and complete invoicing, and managing month-end deliverables including accruals, reconciliations, and reporting inputs. * Global Team Leadership: Coach, manage, and recruit global team members, guiding career development and fostering an inclusive culture while monitoring critical service levels. * Cross-Functional Partnership & Hands-On Support: Act as the primary escalation point for complex billing disputes and provide hands-on support for high-profile or urgent billing activity during peak periods while partnering extensively with Commercial, Finance, Accounting, Engineering, and Risk & Compliance teams to resolve issues * Process Improvement & AI Integration: Drive automation, simplification, and process redesign initiatives, explicitly identifying AI opportunities and seamlessly integrating them to increase operational scalability and re-allocate team capacity toward complex, high-impact billing projects. * Compliance & Audit Management: Ensure stringent compliance with internal controls, SOX requirements, and data privacy policies, acting as a steward of financial data across standard and AI-enabled workflows and supporting audits and walkthroughs by preparing documentation, explaining processes, and ensuring timely completion of requests * Data Analysis & KPI Reporting: Analyze billing data, operational trends, and variances to identify risks; continuously publish KPI reports and strategic management updates for leadership. * Policy Management & Documentation: Maintain, improve, and enforce billing policies, procedures, and comprehensive documentation to support consistent accuracy and global scale. * Risk Mitigation & Issue Resolution: Use sound judgment to proactively identify and escalate risks early, effectively minimizing impacts on close timelines, customer experience, and financial integrity. * Global Operations Strategy: Operate effectively across a complex global environment, coordinating strategic resource distribution and workflow across multiple time zones and regions. Minimum Qualifications * 5+ years of relevant experience in billing operations, overseeing complex, high-volume processes with an emphasis on accuracy and control. * Proven track record of managing adherence to internal controls, SOX requirements, and compliance standards within a financial environment. * Experience coaching, managing, and developing a high-performing team while fostering a collaborative and inclusive culture. * Strong analytical skills with the ability to confidently leverage data, KPIs, and operational trends to identify risks and guide strategic decisions. * Experience operating effectively within a cross-regional environment, coordinating workflows across diverse geographical areas and time zones. * Demonstrated systems-oriented approach with proficiency in standard billing tools, reporting platforms, and complex operational processes. Preferred Qualifications * Proven capability to identify, test, and lead the adoption of AI tools or automation initiatives within financial operations, ensuring transparent ROI. * Advanced stakeholder management and communication skills to partner cross-functionally and effectively resolve non-standard billing disputes. * A strong process-improvement mindset with a documented history of simplifying workflows and increasing operational scalability. * Exceptional judgment and accountability when serving as an escalation point for high-profile, urgent, or highly complex billing scenarios. Benefits and Perks 🌍 Flexibility & time off Generous vacation time, your birthday off, paid volunteer days, and our annual company-wide recharge week where the whole team takes time to reset. 🧠 Health & wellbeing Your wellbeing matters to us. We offer private health & dental insurance, company-paid therapy through SpringHealth, a Headspace subscription, and an Employee Assistance Program including 24/7 GP access and legal advice, alongside income protection and life assurance. 📈 Growth & development We invest in your career with Development Dollars, leadership development opportunities, and thousands of on-demand learning resources. ✨ Extra perks Additional benefits include pension contributions, discounted gym membership, Bike2Work and season ticket loans, Employee Resource Groups, regular social events and Thursday happy hours, plus free lunch in the office twice per week. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
About EmpowerRD R&D tax credits are a powerful but underused engine for innovation, and navigating them shouldn't require an army of consultants and months of back-and-forth. At EmpowerRD, we're changing that. We build software that makes claiming R&D tax relief transparent and genuinely empowering for the businesses and advisors who rely on us, with a vision to help every innovative company unlock the funding they deserve. Living by that mission has been the secret to our growth, and now we're at a pivotal moment in our journey. Every move we make has a direct impact on our customers, our product, and our collective success. We need people who take pride in understanding what drives outcomes, challenge the way things are done (respectfully), and always aim high.We can't say we've got this whole thing figured out, and frankly, that's half the fun. What we can say is that we're a driven, progressive, and, importantly, a kind team, all committed to building the future of R&D tax relief together. About the role We're looking for a Head of Engineering to join EmpowerRD's senior leadership team at a pivotal moment in our growth. You'll own the technology strategy end-to-end, shaping our architecture and engineering culture while accelerating innovation that differentiates us in the R&D tax market.You'll be the connective tissue between our product ambitions and the engineering capability that brings them to life, partnering closely with the CEO, Product, Operations and Marketing leadership. Who you'll be working with You'll sit at the senior leadership table, reporting into the CEO and working across the whole business. Day to day, you'll partner with the CEO, Head of Product, and our engineering and data teams. You'll also be the primary technology voice in conversations with Finance, Customer Success, Sales, and external technology vendors and partners. Our company virtues are: Be a truth seeker, Build Bridges, Empower Growth, Start and keep going, Foster Well-Being. We build strong cross-functional relationships, stay close to strategic priorities, and bring decisions grounded in data and evidence. What you'll be doing As Head of Engineering at EmpowerRD, you will: * Develop, communicate, and execute a comprehensive technology strategy aligned with our business goals and growth plans. * Collaborate closely with the executive team, product, and other business units to understand technology needs and drive technology-enabled initiatives. * Own and evolve the Data, Metrics and Insights that underpin the business. * Oversee design and implementation of scalable, secure technology systems and infrastructure, ensuring alignment with security standards and best practice. * Provide strong leadership, line management and mentorship to our engineering and data teams, fostering a culture of continuous learning and high performance. * Oversee the Ways of Working and ensure teams have a full understanding of the software lifecycle and their roles within the process. * Identify and mitigate technology-related risks, ensuring compliance with data privacy and security regulations and internal policies: you will be the DPO. * Manage the technology budget, optimising resource allocation and ensuring cost-effective decisions. * Manage relationships with technology vendors and partners, evaluating and selecting the most appropriate solutions. * Stay close to the latest technology advances and provide strategic recommendations to keep EmpowerRD at the leading edge. What you bring Essential * Five or more years of experience in a senior technology leadership role * Deep understanding of software development methodologies and how AI has transformed these processes in recent years * Many years of experience building technology platforms for organisations - you have the battle scars to show as well as depth of technical experience. * Our Stack is Vue, Ruby on Rails, Postgres, Terraform, dbt, AWS, GCP - You’ll have many years of experience in these technologies. * Demonstrated success managing software development, systems architecture, infrastructure management, IT infrastructure, third-party services, cyber security and budgets * Broad commercial understanding of how a SaaS business ticks and the teams and processes that drive growth * Strong strategic thinking: the ability to translate business objectives into effective technology decisions through Data and discussion * Excellent leadership and team management skills, with a track record of developing high-performing technology teams * Proven ability to deliver complex technology projects on time and within budget * Strong analytical and problem-solving skills with a data-driven approach to decision-making * A degree in computer science, information technology, or a related field (or equivalent experience) Valued but not required * Experience in fintech, SaaS, professional services, or a regulated technology environment * Hands-on experience with AI and Data platform tooling * Familiarity with the R&D tax credit, Accounting or HMRC landscape Is this role right for you? This role is for you if: * You're energised by setting the technology direction for a company, not just executing on a predefined plan. * You're as comfortable discussing architectural trade-offs with engineers as you are presenting a technology roadmap to the CEO or delivering Town Hall updates to the company. * You hold yourself and your teams to high engineering standards without letting perfection get in the way of progress. This role may not be for you if: * You're looking for a steady-state technology management role rather than a building-and-scaling challenge. * You do not use data, metrics and insights as part of your operating DNA * You prefer to operate with full certainty before moving; we're a fast-moving team, and ambiguity is part of the job. Practical details Location: London, UK. Hybrid with mandatory office 2 days per week. Visa sponsorship: We're not able to offer UK work visa sponsorship for this role. Salary: To be discussed during the first interview. About your application and the interview process We use AI to score every application and then read every relevant CV ourselves. Your effort deserves human attention that matches it, so please take the time to read the role description and ensure your application reflects experience that is genuinely relevant here.Show us the real impact of what you've worked on. The “Achieved X, as measured by Y, by doing Z” formula is a strong way to make your experience compelling. The role requires operational grounding, strategic breadth, and technical depth, so make sure your CV reflects all three. The process: 1. Intro call. A 30-minute conversation with leadership to discuss the role and your background 2. Take-home strategic & technical exercises followed by a presentation interview with leadership. 3. CEO interview. A 60-minute interview covering your leadership approach and strategic thinking 4. Culture Interview with function & technology team leads. EmpowerRD · www.empowerrd.com [http://www.empowerrd.com/] National Technology Awards 2026 Nominee Growth Business of the Year Financial Services Technology of the Year RegTech Project of the Year Ranked #1 in TechRound 2025 FinTech 50
Financial Accounting – Accounts Receivable Specialist, 6 Months FTC, London We’re looking for a Financial Accounting, Accounts Receivable Specialist to help us keep our receivables processes accurate, timely and well controlled. This is a focused specialist role for someone who enjoys clear ownership, accurate reconciliation and working with finance data that supports essential UK payment services. At Pay.UK, your work sits within an organisation that processes 10 billion payment transactions worth over £11 trillion annually, giving real scale and context to the finance environment you’ll work in. You’ll join a team that values clarity, trust and continuous improvement. If you’re motivated by maintaining accurate financial records, resolving queries and making sure incoming payments are accounted for correctly, this role offers the chance to do that in a collaborative and purpose-led setting. ACCOUNTABILITIES * Process accounts receivable transactions accurately and post incoming receipts to the correct customer accounts and ledger codes. * Reconcile customer accounts and investigate outstanding balances, unapplied cash and payment differences. * Prepare and issue invoices, credit notes and supporting documentation in line with agreed processes and timelines. * Monitor aged debt reports and follow up on overdue balances with internal teams and external customers where required. * Resolve billing and payment queries by reviewing records, checking supporting information and updating finance systems. * Support month end activities by preparing reconciliations, journals and reports related to accounts receivable balances. * Maintain accurate financial records and make sure documentation is complete, current and ready for audit review. * Work with colleagues across finance and the wider business to improve accounts receivable processes and tighten controls. QUALIFICATIONS, SKILLS AND EXPERIENCE * Experience managing invoicing, cash allocation and reconciliations in an accounts receivable environment. * Knowledge of accounts receivable controls, month-end activities and balance sheet reconciliations. * Experience investigating payment and billing discrepancies using financial records and system data to resolve issues. * Experience using finance systems and spreadsheets to maintain accounts receivable records and prepare receivables reports; experience with Workday is desirable. ---------------------------------------------------------------------------------------------------------------------------------- INCLUSIVITY At Pay.UK, we value diversity and inclusivity. Research has shown that candidates from underrepresented groups may hesitate to apply unless they meet all the requirements listed. We encourage all qualified candidates to apply, regardless of how closely their skills and experience match the requirements. We are committed to supporting accessibility needs and creating a welcoming environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values everyone's unique input. ---------------------------------------------------------------------------------------------------------------------------------- WHO WE ARE Pay.UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a day-to-day basis. From Bacs to Faster Payments and cheques – we act as the single operator for all UK retail payments. We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient. Our payment systems underpin the services that enable funds to be transferred between people and institutions. In 2024, the UK's retail payment systems processed 11 billion transactions worth over £10 trillion through Bacs Direct Credit, Direct Debit, Faster Payments, and cheques, and our Current Account Switch Service has facilitated over 9 million switches since it’s launch in 2013. Every day, individuals and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments. Our vision for the future is to enable a vibrant economy, with Pay.UK delivering robust payment infrastructure and standards for the benefit of consumers and businesses nationwide. Learn more about life at Pay.UK by hearing what employees have to say, click here to view videos [https://www.wearepay.uk/careers/life-at-pay-uk/]. ---------------------------------------------------------------------------------------------------------------------------------- BENEFITS & ADDITIONAL INFORMATION * 12% Non-contributory pension * Discretionary annual bonus * 30 days annual leave (excluding bank holidays) * Private medical insurance, life assurance, income protection, health cash plan, dental insurance, Bupa medicals etc * Employee assistance programme * Cycle to Work Scheme * Season ticket loan * Annual fitness subsidy of up to £500 per annum * Working from home policy - minimum 40% in the office (eg. 2 days in the office over a 5 day working week) Please note: * Some of our benefits are only available to colleagues after meeting the requirements of the probationary period. * Pay.UK employee benefits are not available to contractors and are only available to permanent and fixed-term employees.