Customer Marketing Program Manager, EMEA

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is investing in the next phase of its partner organisation. Our go-to-market partner model prioritises strategic partnerships that drive net-new pipeline, customer acquisition, and market expansion. The partner organisation plays a central role in bringing Smartsheet's AI platform capabilities to market, developing relationships across the AI ecosystem, and driving enterprise adoption through strategic co-sell and solution development. We are looking for a seasoned partnership leader to own the EMEA partner strategy and commercial outcomes. The right candidate brings deep experience building productive relationships with systems integrators, GSIs, and technology alliance partners; has led partner organisations through strategic shifts; and carries a track record of delivering against sourced revenue targets. Critically, this leader must be ready to hit the ground running, inheriting an existing partner portfolio and team, and be comfortable driving transformation within an organisation. This role is based at Smartsheet in London, UK (hybrid working cadence) and reports to our VP, Corporate Business & Development. You Will * Own the EMEA partner strategy end-to-end: portfolio design, partner selection, commercial execution, and revenue accountability * Carry and deliver against partner-sourced revenue targets for the region * Build and deepen executive relationships with strategic systems integrators, GSIs, and technology alliance partners (hyperscalers, Databricks, Anthropic, Google), as well as Big 4 consulting firms with active practice areas relevant to Smartsheet * Develop co-sell and co-market motions that generate genuine net-new pipeline and customer introductions, with particular focus on vertical landing-and-expand plays in sectors such as manufacturing, utilities, and life sciences * Drive adoption and penetration of Smartsheet's AI capabilities into the enterprise through strategic partner motions * Build and develop relationships with key partners across the AI ecosystem to extend Smartsheet's platform reach and market relevance * Lead, develop, and grow a team of Partner Account Managers aligned to a strategic, sourced-revenue-oriented model * Evolve partner coverage to prioritise partners that drive strategic value, market access, and measurable business outcomes * Drive deal registration discipline and pipeline rigor across the EMEA partner portfolio * Collaborate cross-functionally with Sales, Deal Desk, Partner Operations, and Partner Marketing to execute joint go-to-market plans * Represent Smartsheet externally as a thought leader and advocate for ecosystem-driven growth * Identify and convert supplier or vendor relationships into referral and resell partnerships, expanding the addressable partner ecosystem beyond traditional SI channels * Support Smartsheet geographic expansion within EMEA by identifying local market opportunities and partner ecosystems (e.g. DACH, France) where localised partner coverage can unlock new growth * Perform other duties as assigned You Have * 10+ years in partner/channel leadership roles within SaaS or enterprise technology; candidates with 15 years of highly relevant GSI/SI experience will be considered where track record is strong * Demonstrated success building and scaling GSI and SI partnerships that produce sourced revenue, with evidence of specific named-account wins or ARR growth milestones * Quota-carrying experience with a track record of meeting or exceeding partner-sourced revenue targets * Experience leading partner organisations through strategic transformation; you have shaped a partner portfolio, shifted a team orientation, or evolved a channel model around strategic outcomes, including taking a team from a volume/coverage model to a strategic/sourced-revenue model * Strong understanding of AI impact on enterprise software and partner ecosystems; you know how to position an AI platform through strategic partners and drive enterprise adoption * Strong executive presence and the ability to engage C-level and practice-level contacts at major consulting and technology firms * Deep understanding of hybrid direct + channel go-to-market models, including the economics and mechanics of partner-influenced vs. partner-sourced business * Experience with cloud marketplace transactions is strongly preferred * Track record of building and developing high-performing teams through periods of strategic change * Willingness to travel ~20% for partner and internal meetings * Proven ability to drive partner pipeline growth quickly upon joining; ability to show early-quarter impact and momentum within a new organisation * Experience operating across EMEA sub-regions (e.g. UK&I, DACH, Southern Europe, South Africa) with sensitivity to local partner dynamics and market conditions * Legally eligible to work in the UK on an ongoing basis Preferred * Experience in collaborative work management, project portfolio management (PPM), or adjacent enterprise SaaS platform categories (e.g.BPM, low-code workflow) * Existing relationships within Big 4 consulting firms, top-tier SIs, or major technology alliance ecosystems; named relationships at Accenture, IBM, TechM, Wipro, Capgemini, NTT Data, DXC or Cognizant are a plus * MBA or equivalent strategic leadership experience * Familiarity with infrastructure, capital project, or industry-specific verticals (e.g. financial services, utilities, nuclear/energy, life sciences) where Smartsheet has established or emerging partner traction Perks & Benefits: * Employer-paid Private Medical and Dental, additional cost for family members * Monthly contributions toward your pension * Monthly stipend to support your work and productivity * 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program * 20 weeks fully paid Maternity Leave * 12 weeks fully paid Paternity/Adoption Leave * Personal paid Volunteer Day to support our community * Opportunities for professional growth and development including access to Udemy online courses * Company Funded Perks including a counselling membership, salary sacrifice options, and your own personal Smartsheet account. * Teleworking options from any registered location in the UK (role specific)   Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.  If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.   #LI-Remote

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.      Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.      Empower your impact at Cision. Be seen, be understood, be you.    The Role    Cision is seeking an experienced Business Development Manager to join our New Business (Hunter) team, responsible for driving high-value, net-new revenue across the Mediterranean mid-markets, with a core focus on selling the PR Newswire suite of products.   This is a full 360° new business role, owning complex sales cycles from initial prospecting through to close. The role requires a structured, data-led and consultative sales approach, positioning PR Newswire as a strategic communications platform aligned to measurable business outcomes.   You will be expected to operate with discipline and commercial judgement, applying MEDDICC methodology to qualify, progress and forecast opportunities accurately.     About PR Newswire     PR Newswire is Cision’s flagship communications distribution platform, enabling organisations to securely distribute news to verified journalists, media outlets, influencers and key stakeholders at scale.   Used by PR, communications and marketing leaders globally, PR Newswire supports organisations to:   * Increase brand visibility and credibility through earned media   * Distribute press releases to targeted and trusted media audiences   * Amplify content reach across digital and owned channels   * Measure and demonstrate the impact of communications activity    In this role, you will position PR Newswire as a strategic investment that underpins reputation management, brand growth and communications effectiveness.     Duties and Responsibilities    The role includes, but is not limited to:  * Own and drive new business acquisition across the Mediterranean mid-markets, selling the PR Newswire suite of products.   * Proactively generate pipeline through disciplined outbound activity, including cold calling, LinkedIn and tools such as Cognism    * Apply MEDDICC rigorously to qualify opportunities, ensuring clarity around metrics   * Position PR Newswire’s value proposition against clearly defined business outcomes and success metrics.   * Lead complex, consultative sales conversations with senior stakeholders and decision makers.   * Deliver high-impact online and in-person product demonstrations tailored to customer objectives.   * Build and maintain a high-quality pipeline with strong forecast accuracy.   * Consistently achieve activity KPIs and revenue targets in line with senior-level expectations.   * Maintain structured, insight-led engagement with prospects throughout the buyer’s journey.   * Ensure accurate, timely and detailed CRM accuracy within Salesforce, aligned to MEDDICC standards.   * Provide detailed reporting on pipeline accuracy, forecast, wins/losses, competitive positioning and market trends.   * Act as an ambassador for Cision and PR Newswire at client meetings and relevant industry events.   * Ensure full compliance with company policies, including data protection, confidentiality, diversity and equal opportunities.     Essential Skills and Experience    * Proven track record of exceeding new business targets in a B2B SaaS or platform-based sales environment.   * Significant experience in senior-level new business development and complex deal execution.   * Strong working knowledge and practical application of MEDDICC sales methodology.   * Experience selling consultative, high-value solutions to mid-market or enterprise organisations.   * Ability to engage, influence and negotiate with C-suite and senior decision makers.   * Strong commercial acumen and data-driven decision-making capability.   * Expertise in prospecting, qualification and pipeline management.   * Experience or strong domain knowledge within PR, communications, marketing or media.   * In-depth understanding of the Spanish Mediterranean business landscape.   * Highly organised, self-directed and resilient, with excellent time-management skills.   * Comfortable operating in a high-pressure, target-driven environment.   * Strong attention to detail and commitment to CRM discipline.   * Willingness to travel within the market on a quarterly basis.   * Experience selling into Southern European markets, particularly Spain and Italy, would be advantageous, but not essential.   * Fluent in English (written and spoken); Italian proficiency is desirable.     What We Offer    Upon joining Cision, you will immediately have access to a range of benefits that are fully or partially funded by the company and form part of your overall benefits package. These benefits include: * Cision Group Personal Pension Scheme * Life Assurance * Healthcare cash plan * Dental Insurance * Private Medical Insurance (For directors and above only) * Gym Subsidy * Cycle to Work * Discounted Dining * Virtual GP * Employee Assistance Programme (EAP) * Eye Care Test * Cision Global Charitable Giving Program * BenefitHub (Retail discounts)   If this opportunity feels like the right fit for you, we’d love to hear from you! Please note that for this role, we are only able to consider candidates who are already based in the country of employment. #LI-FR1 #LI-Hybrid   As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.     Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.     Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.     Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com     Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.