Coordinator, VM Designer - UKI

Job Title: Home Charge Coordinator Salary: Up to £29,000 Location: Remote We’re Pod – one of the UK’s leading EV charging providers, trusted by over 250,000 customers and powering more than 5 million miles every single day. But behind the numbers is a team of passionate people working together to shape a smarter, more sustainable future. We started off in 2009 as Pod Point, helping people make the switch to electric as EVs began to hit the road. Today, we’re leading the way into a smarter energy future. As part of the EDF family – the UK’s biggest generator of zero-carbon electricity – we have the strength and stability to grow for the future. And we’ve started that growth already. In 2026, we welcomed EO Charging into the Pod family, bringing together Pod’s strengths in home, workplace, public and smart charging with EO’s specialist fleet and depot charging technology. The acquisition significantly expands our commercial fleet and energy management capabilities. Together, Pod and EO are helping logistics, transport and operational fleet customers electrify at scale, optimise charging performance and make better use of existing grid capacity. Pod is the next evolution of Pod Point. As electrification becomes every day, Pod is here to help build a brighter future for society by managing the flow of energy, making it affordable, accessible, and for the benefit of everyone. With 250,000 customers already trusting us to be at the heart of their EV life, we see Pod playing a leading role in the UK’s increasingly electrified future. Our focus is on powering not just homes and vehicles, but local communities and social progress. Pod is here to help build a brighter future for society by managing the flow of energy, making it affordable, accessible, and for the benefit of everyone. We're looking for a proactive, people-focused team member who takes pride in great customer experiences and enjoys getting stuck in. You'll join a fun, supportive team in the exciting EV industry, working closely with your team and our engineers to help customers get their chargers installed smoothly. You'll be responsible for:  * Plan & Schedule Charge point Installations - Responsible for planning and coordinating multiple domestic charge point installations across your designated region simultaneously. You’ll create efficient schedules that account for installer availability, regional constraints, and customer commitments—ensuring timely completion while maximising resource utilisation and reducing downtime. * Maintain customer satisfaction by delivering a positive customer experience - You’ll proactively communicate any changes with customers, offering reassurance and reliable timelines, helping uphold Pod’s reputation for Trust and exceptional customer care. * Efficiently respond to phone calls with Domestic Operation enquiries - Act as the first point of contact for all domestic operations calls, manage our phone lines by offering confidence and accuracy in every interaction, responding to installer and customer enquiries related to scheduling, progress or technical queries.   * Build and maintain relationships with the installers in your area - Collaborate closely to maximise regional installation capacity, optimise route planning, and reduce travel times, ensuring teams work smarter, reflecting our Edge in operational efficiency and commitment to sustainable practices. Essential Requirements * Experience balancing and prioritising multiple projects simultaneously. * Able to remain calm under pressure and make super quick decisions to solve any problems that may arise. * Technically minded and able to pick up electrical jargon and systems easily. * Great at building relationships with customers and internal stakeholders. * Comfortable working with numbers and data. Bonus Skills * Passionate about sustainability. * Experience in the EV industry. What's in it for you?   * Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform * Podpoint Charger * Discounted energy tariff (Pod Power or EDF Employee Programme) * Flexible hybrid working model   * Work abroad for up to 20 days per year  * Family & friend discount scheme  * 25 days holiday (plus Bank Holidays)  * Very generous parental and family leave  * Pension scheme with a 4.5% matched contribution  * Eyecare scheme  * Life insurance covering up to 4x your annual salary  * Virtual GP provided by HealthHero   * Employee Assistance Program  * Free Mortgage Advice   * Discounted Gym Memberships  * Cycle2Work Scheme Important Information:  You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us, all information shared will be handled according to our Candidate Privacy Notice. [https://careers.pod-point.com/privacy-policy]  Good luck and we look forward to speaking with you soon!

About Us: Founded 20 years ago and headquartered in Chicago, the DV Group of financial services firms has grown to more than 600 people operating throughout North America, Europe and Asia. Since spinning out of a large brokerage firm in 2016, DV Trading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and hedging opportunities to commodity producers and users. Now, DV Group affiliates include two broker dealers, a cryptocurrency market making firm, and a burgeoning investment adviser. Overview: DV Trading is seeking a Talent Acquisition Coordinator to support our growing global recruiting team from our Chicago or London office. This highly organized, service-oriented professional will play a critical role in delivering a seamless candidate experience by coordinating interviews, managing recruiting operations, and partnering with recruiters, hiring managers, and candidates throughout the hiring process in a fast-paced, on-site environment. Job Responsibilities: * Coordinate interviews across multiple time zones, ensuring an exceptional experience for candidates and interviewers. * Schedule phone, virtual, and onsite interviews while managing complex calendars for recruiters and hiring managers. * Serve as the primary point of contact for candidates throughout the interview process, providing timely communication and logistical support. * Prepare interview schedules, meeting materials, and candidate itineraries for onsite interviews. * Maintain accurate candidate records and recruiting activity within the Applicant Tracking System (ATS). * Partner with recruiters to facilitate offer approvals, background checks, and onboarding activities. * Assist with new hire onboarding logistics, including coordination with HR, IT, Facilities, and hiring managers. * Support campus recruiting initiatives, career fairs, networking events, and internship recruiting activities as needed. * Generate recruiting reports and assist with recruiting metrics and data accuracy. * Continuously identify opportunities to improve recruiting processes, documentation, and operational efficiency. * Maintain strict confidentiality while handling sensitive candidate and employee information. * Provide administrative support for additional talent acquisition initiatives and projects as assigned. Requirements: * Bachelor's degree or equivalent professional experience. * 1–3 years of recruiting coordination, talent acquisition, HR coordination, or administrative experience in a fast-paced environment. * Exceptional organizational skills with the ability to manage multiple priorities and shifting deadlines. * Strong attention to detail and commitment to accuracy. * Excellent written and verbal communication skills with a customer-service mindset. * Experience scheduling complex interviews across multiple calendars and time zones. * Proficiency with Microsoft Office Suite; experience with Applicant Tracking Systems (Greenhouse, Lever, Workday, or similar) is preferred. * Ability to handle confidential information with professionalism and discretion. * Proactive, resourceful, and able to work independently while collaborating effectively with a global team. * Must be able to work onsite full-time in either our Chicago or London office. * Experience supporting recruiting within financial services, trading, technology, or other high-growth organizations is a plus. Benefits: * Discretionary bonus eligibility * Medical, dental, and vision insurance * HSA, FSA, and Dependent Care Options * Employer Paid Group Term Life and AD&D insurance * Voluntary LTD, Life & AD&D insurance * Flexible Vacation policy * Retirement plan with employer match DV is not accepting unsolicited resumes from search firms. Only search firms with valid, written agreements with DV should submit resumes in response to DV’s posted positions. All resumes submitted by search firms to DV via e-mail, the Internet, personal delivery, facsimile, or any other method without a valid written agreement shall be deemed the sole property of DV, and no fee will be paid in the event the candidate is hired by DV. DV is proud to be an equal opportunity employer and committed to creating an inclusive environment for all employees.