ACCURX IS SOLVING HEALTHCARE PRODUCTIVITY FOR THE NHS

For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, we’re changing that

by building a single, system-wide platform that helps every patient get gold-standard, efficient, and joined-up care.

What started as a way for GPs to text a patient, has now evolved into an all-in-one digital toolkit used by 98% of GP practices

and 68% (and growing!) of NHS Trusts.

Our platform now powers Total Triage to manage patient demand, and Self-Book that lets patients schedule their own appointments in

seconds. We’ve automated routine care with Patient Questionnaires for long-term conditions, while Accumail finally allows

staff-to-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the

consultation itself with Accurx Scribe, our AI-powered note-taker that drafts medical notes in real-time.

We’re not just shipping features. We’re giving clinicians their time back and ensuring every patient journey is as smooth as it

should be.

THAT SOUNDS COOL… WHAT DOES A COMMUNITY LEAD HAVE TO DO WITH IT?

As our Community Lead, your role will be central to shaping how healthcare professionals connect, learn from one another, and

advocate for better communication across the NHS. You'll support and scale one of the most engaged clinical communities in the UK,

ensuring users feel supported day to day, while turning their insights into a core driver of product adoption, advocacy and brand

trust.

THE CHALLENGES YOU'LL SOLVE AS OUR COMMUNITY LEAD

Building strategic and large-scale communities: Shaping and delivering the long-term vision for our primary and secondary care

communities, with community playing a clear role in driving product adoption and advocacy, not just engagement. This is a

hands-on role: you'll be actively running community campaigns, as well as setting direction.

Turning unstructured clinical conversations into scalable content: Creating repeatable, scalable ways to transform high-volume

community conversations into user-led content, learning assets and programmes, using strong storytelling to make Accurx's value

clear and compelling across the market.

Scaling advocacy through ambassadors and peer influence: Owning and evolving large-scale ambassador and super-user programmes

that enable clinicians to influence peers authentically, and aligning this work closely with product and marketing priorities.

Evolving our community platforms and programmes: Making thoughtful calls on when existing tools are "good enough" and when they

aren't, and helping Accurx invest in the right platforms, processes and operating models to support a growing, multi-product,

multi-care-setting community.

YOU SHOULD APPLY IF...

You have proven experience building and growing large-scale communities (thousands of users), ideally in SaaS, tech or

healthcare, this is essential for the role.

You've used community as a core driver of growth, product adoption or brand advocacy, rather than it being primarily focused on

support, account management or research.

You have a strong track record of designing, running or scaling ambassador programmes or super-user initiatives that drive

peer-to-peer learning and influence.

You can point to clear examples of turning unstructured community conversations into scalable, user-led content, with strong

written communication and storytelling skills.

You bring a data-informed and tool-savvy mindset, using signals, feedback and AI to scale insight capture and content without

losing authenticity.

You're a strong cross-functional collaborator, comfortable partnering closely with Product, User Research, Product Marketing

and Events.

WHAT'S IN IT FOR ME?

You'll be joining an established but fast-growing Tech for Good movement, where we're led by our Principles and our mission to

Solve Healthcare Productivity.

£65,000 - £85,000 salary + £30,000 share options

Benefits to suit you: adjust your healthcare cover, your pension or life insurance, whatever stage you're at in life

Flexible Working: We are an office first culture and ask that you're in our (dog-friendly) Shoreditch office 3 days a week,

with core hours of 10am–4pm

Time off: You'll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year

Family matters: We offer enhanced parental leave, fertility support and parental loss support

We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!

Want to know more about the company or the hiring process? Check out our Careers page and Candidate hub. Find us across social

media: Medium, LinkedIn, X, Instagram and YouTube.

Roll

Community Lead

Plats

London, Storbritannien

Publicerad

5 maj

Sista ansökningsdag

23 augusti

Källa

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