Acquisition Account Manager, Mid-Market EMEA

At Bynder, we don’t just store creative assets; we enable brands to deliver exceptional content experiences that drive business impact. In an era of exploding content volume and complexity, the world’s most iconic brands, including Spotify, Campari, and Lacoste, trust Bynder as their single source of truth for creative content. Our industry-leading DAM platform serves as the strategic engine for brand governance and control. We are leading the shift from management to AI-powered content orchestration. By integrating human-led, customizable AI Agents directly into our enterprise-grade infrastructure, we enable brands to augment their workforce and intelligently automate high-effort workflows without sacrificing brand integrity. We turn creative content into intelligent assets that accelerate personalization and drive measurable business outcomes. Ready to grow your career by helping the world’s leading brands deliver exceptional content experiences? Join our global team of 600+ ‘Byndies’ and help 4,000+ organizations work smarter with their content. Explore this opportunity and apply now to join our team. ABOUT THE ROLE As a Strategic Account Manager (Mid-Market) for the EMEA region, you are responsible for driving expansion revenue in our existing customer base in the mid-market segment and unlocking its full potential. You will manage the full sales cycle, from prospecting to discovery, solution presentations, negotiation, and closing. You will closely coordinate with our Customer Success team to strategically expand mindshare and adoption of Bynder across current users as well as new subsidiaries, divisions, and business units. We are looking for a high-energy, experienced software sales professional with a proven track record of growing successful partnerships and going above and beyond to satisfy customers’ needs. To be successful in this role, you must be a self-starter, adaptable, analytical, motivated, organized, and thrive in a start-up environment. In addition to staying up-to-date on Bynder’s offerings, you must demonstrate curiosity about digital transformation, and develop a thorough knowledge of the marketing technology space. This is a full-time role based out of our office in the Netherlands. Bynder offers flexible work hours and ability to work from home. This role may require travel to conduct onsite customer meetings. WHAT YOU'LL DO (RESPONSIBILITIES) * Operational Excellence and Territory Management: Organize and tier accounts strategically in your book of business to maximize revenue opportunities across all customer tiers. * Pipeline Generation: Proactive outbound prospecting to generate new opportunities using modern selling tools, connecting with both existing and new stakeholders within accounts. * Leverage Sales Intelligence: Apply customer insights and research to customize outreach, prepare for calls, and address specific stakeholder needs. * Customer-Centric Engagement: Engages with customers early and often, understanding their business objectives to provide tailored insights, support growth, and mitigate churn risk. * Account Planning and Stakeholder Engagement: Map the customer organization, identify key stakeholders, and guide a consensus-driven buying process through effective communication and mutual action plans. * Manage Full Sales Cycle: Apply rigor to all opportunities by applying a structured sales process, and ensure forecasting accuracy by applying qualification methods to your deals. WHAT YOU’LL NEED (SKILLS AND EXPERTISE) * Expertise in Value Selling: Demonstrates proficiency in value-driven sales methodologies, focusing on providing solutions that align with customer needs and strategic objectives. * Smart Negotiation and Objection Handling: Practices effective negotiation and handles objections skillfully to create urgency, close deals, and drive customer value. * Ownership and Accountability: Exhibits full ownership over account performance, demonstrating resilience and a proactive mindset to achieve targets consistently. * Commitment to Growth and Learning: Maintains a growth mindset, continuously seeking opportunities to enhance skills, seek solutions, and innovate in sales practices. * Collaborative Mindset: Approaches sales as a team sport, working collaboratively with internal teams to leverage shared knowledge and resources for customer success. REQUIRED QUALIFICATIONS * 3+ years of closing experience in New Business Sales or Account Management positions * Experience selling to C-suite level in B2B, SaaS, Cloud, DAM, or CMS. * Experience managing 100K ARR customers and closing net new or expansion deals. * Excellent time management and organizational skills. * Strong public speaking, presentation, and written communication skills. * Previous experience with CRM (e.g. Salesforce) and basic computer programs. * Bachelor's Degree in business, communications, finance, marketing, economics, or another relevant field. * Fluency in English. An additional language, such as German or Nordic languages is a plus. WHY YOU'LL LOVE BYNDER! At Bynder, innovation is in our DNA. We've worked hard to build an environment that promotes creative thinking and self-initiative within a culture of fun. It’s common to find colleagues hanging out after work - if you believe in "be nice, work hard, have fun", you'll have an office full of friends. WHAT WE HAVE: * Challenging and inspiring work environment * Flat hierarchy where your voice will be truly heard * Opportunity to initiate your own projects * An experienced team is ready to welcome you anytime * Unlimited vacation policy * Competitive monthly compensation * Apple gear * Daily lunch * Drinks at the Bynder Bar :-) * Amazing office in the heart of Amsterdam OUR COMMITMENT: Bynder Love is the principle that guides the way we grow our teams, support our employees, and celebrate our differences. At Bynder we strive to create a culture that embraces every Byndie because differences in background, experience, and perspective make Bynder even better. At Bynder a diverse, inclusive, and equitable workplace is one where all employees, whatever their ethnicity, color, sex, age, religion, disability, sexual orientation, gender identity, national origin, or physical and mental ability are valued and respected. Our commitment is for all Byndies to have the freedom to be their true authentic selves. Just as we are never finished innovating, Bynder’s commitment to being An Even Better Bynder is a constant, evolving commitment that includes education, listening, and action. To all recruitment agencies; we have our recruitment well covered. Please do not try and reach out to our recruiters or hiring managers. We do not appreciate any type of acquisition as result of our job ads. #LI-Hybrid #LI-LM1

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. AN OVERVIEW OF THIS ROLE As a Commercial Account Executive (Mid-Market), you'll be the primary connection between GitLab and customers, working with organizations of up to 4,000 team members to help them adopt and expand the world's most comprehensive AI-powered DevSecOps platform. You'll own a broad book of business across a wide range of opportunity sizes, guiding small, fast-growing teams as well as more complex projects as they modernize their software delivery with GitLab. Reporting to an Area Sales Manager and partnering closely with business development, marketing, and technical teams, you'll run the full sales process: shaping the customer's journey, documenting buying criteria and processes, ensuring accurate pipeline based on evidence, and sharing root-cause insights on wins and losses. In your first year, you'll focus on building trusted relationships, delivering meaningful business outcomes for customers, and being the voice of the customer internally by contributing ideas to our public issue tracker and improving our sales handbook. WHAT YOU’LL DO * Report to an Area Sales Manager and own a broad book of mid-market business, from new prospects to growing existing accounts. * Manage the full sales cycle for prospects, from discovery and solution alignment through negotiation and close. * Support GitLab prospects by clearly articulating our DevSecOps value proposition and aligning it to customer business outcomes. * Analyze wins and losses, contribute to root cause analyses, and share lessons learned with account managers, marketing, and technical teams. * Document and maintain accurate buying criteria, buying processes, next steps, and owners to ensure a reliable, evidence-based pipeline. * Contribute to improving our sales handbook and processes by documenting best practices and opportunities for refinement. * Provide account leadership and direction across pre- and post-sales, partnering closely with technical teams and customer success. * Represent the voice of the customer by contributing product feedback and ideas to our public issue tracker. WHAT YOU’LL BRING * Proven success in software sales, ideally in a Commercial sales context, managing a varied book of business. * Ability to guide customers through the full buying journey, including defining buying criteria, mapping buying processes, and driving clear next steps. * Effective communication and interpersonal skills to collaborate with business development, marketing, technical teams, and sales management. * Experience documenting and maintaining accurate pipeline data and account plans based on evidence rather than assumptions. * Skill in conducting and contributing to win/loss and root cause analyses, and sharing insights to improve team performance and processes. * Proficiency in negotiation, presenting to customer stakeholders, and leading commercial discussions to close opportunities. * Interest in GitLab, open source software, and preferably familiarity with Git, software development tools, or application lifecycle management. * Alignment with GitLab's values and an interest in contributing from diverse or transferable sales backgrounds, with willingness to travel in line with company policy. * Fluency in Swedish and English ABOUT THE TEAM The Commercial Sales team focuses on helping growing organizations adopt and expand GitLab's AI-powered DevSecOps platform across their software delivery lifecycle. You'll join a distributed group of Account Executives, sales managers, and business development team members who collaborate asynchronously across regions to manage a broad book of business in the mid-market segment. We partner closely with marketing, sales development, and technical teams to run an efficient, transparent sales process, document what works in our sales handbook, and represent the voice of the customer back into GitLab. We focus on opportunities like supporting customers through toolchain consolidation, driving platform adoption, and sharing learnings from wins and losses to continuously improve how we sell and support GitLab.   Remote-Global HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.