
Trustpilot · London
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We r...
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the
universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's
still so much exciting work to do. Come join us at the heart of trust!
Goal: Help grow Trustpilot by bringing new clients onto the world's largest independent consumer platform
Key Responsibilities: Manage the full sales cycle, from generating leads to closing deals, and work collaboratively with internal
teams to provide the best solutions for customers.
Location: London, with a hybrid work setup (3 days in the office, 2 days remote).
You will help our new business team expand globally. Our partners rely on us to enhance their visibility, establish their
reputation, and boost their sales.
If you share our values of being open, transparent and collaborative, and you are motivated by selling a solution you believe in,
then read on…
you offer the best solution to our customers
in-house L&D team and individual career mapping
ask for
activities and team socials
Independent financial advice and free standard professional mortgage broker advice (worth £495 in waived fees)
Still not sure?
We want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you
can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and
feel like you don't meet all the requirements, we'd still really like to hear from you!
#LI-Hybrid #LI-RS1
About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of
trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help
consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual
Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in
Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we
create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal
symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an
equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans,
doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to
shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different
viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to
race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity,
disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is
appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as
necessary for the uses and disclosures stated in our Privacy Policy.
If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the
recruitment process more generally, please let us know by contacting our Talent Acquisition Team
(talent.acquisition@trustpilot.com) quoting the role you wish to apply for.
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As an Account Executive at Trustpilot, you will be a lead architect in our mission to create a universal currency of trust. In an era where authenticity is everything, you’ll empower businesses to grow by leveraging the voices of millions of consumers. You aren't just selling a platform; you’re helping brands build lasting credibility in a high-energy, consultative environment where your impact is visible with a great earning potential. You’ll be an integral part of the growth engine of Trustpilot and responsible for developing new business on our Belgium market and converting generated leads into new customers. You’ll know how to uncover your client’s needs and use a consultative sales approach to offer the best and most valuable solution. What you’ll be doing: * Proactively build relationships and seek new business opportunities * Generate new business opportunities with prospective clients by targeting various verticals * Take ownership of the full 360 sales cycle (generating leads, demonstrating the product, pricing, negotiation and closing) * Illustrate the value of Trustpilot products and software solutions to demonstrate growth opportunities and return of investment * Compile and analyse data to present trends to prospects and clients * Work closely with your colleagues in Customer Success, Partnerships, Sales development and management to ensure that you offer the best solution to our customers * Build a healthy pipeline to ensure that you’re always exceeding your targets Who you are: * Fluent in Flemish along with English working proficiency, additional French language skills are preferred * Proven experience in a similar commercial role * History of consistently reaching targets in a similar capacity over the past few years * Demonstrated experience with subscription-based, renewal license models * Ability to build and maintain trusted relationships with multiple stakeholders * Professional communication and negotiation skills * Possess a solid ability to manage high-impact conversations in a professional and solution-oriented manner * Enthusiasm for technology and for being a part of a fast-growing SaaS company What's in it for you? * A range of flexible working options to dedicate time to what matters to you * Competitive compensation package + bonus * 25 days holiday per year, increasing to 28 days after 2 years of employment * Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community * Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist * Pension and life insurance * Health cash plan, online GP, 24/7, Employee Assistance Plan * Full access to Headspace, a popular mindfulness app to promote positive mental health * Paid parental leave * Season ticket loan and a cycle-to-work scheme * Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for * Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. * Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. * Independent financial advice and free standard professional mortgage broker advice * Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you! #LI-AP1 About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.
About Mirakl: Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways. For more information, visit www.mirakl.com. Mirakl in Numbers: * 🗓️ Founded in 2012 | Member of French Tech Next40 * 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo Our Values: Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique. Our 5 values guide how we collaborate: * 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success * 🏆 Get Things Done: We prioritize action and efficiency for impactful results * 🚀 Go Above & Beyond: We tackle challenges proactively and always aim for excellence * 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture * 🤝 Satisfy & Empower Clients: We're committed to our clients' success THE TEAM YOU'LL JOIN You'll be part of our Connect EMEA team led by Jane Barge, VP Connect. Launched in 2020, Mirakl Connect has grown from a network linking sellers and marketplace operators into a comprehensive seller platform with 20,000+ sellers. With the launch of Channel Manager in 2024, it now enables sellers to scale across 450+ marketplaces and agentic channels, while continuing to expand through AI-powered capabilities, ads management, financial services, and an app store. The team consists of around 20 people across Europe, spanning Account Executives, Account Managers, Partnerships, and Customer Success, organized to address both SMB and Enterprise clients. Together, you'll be driving Mirakl Connect's expansion in the European brand and marketplace ecosystem. For Enterprise deals, we run dedicated Deal Clinics to ensure every opportunity gets the right focus, coaching, and support from the team. And when we win, we celebrate together: every closed deal rings the office bell, gets shouted out in our dedicated Slack channel, and is celebrated as a team. "We're building something truly unique at Mirakl Connect. This is a fast-growing product with enormous potential, and we're looking for someone who wants to be part of shaping it. If you thrive in an entrepreneurial environment, love winning big deals, and want to make a real impact, this team is for you." — Jane Barge, VP Connect YOUR IMPACT * Own the full sales cycle for Enterprise brands across the UK & Nordics, from first pitch to contract signature * Build and execute a regional go-to-market strategy to consistently hit revenue targets * Establish C-suite relationships with VP, EVP, and C-level stakeholders in the fashion and brands ecosystem * Partner with Client Success and Account Management teams to set clients up for long-term success post-signature * Expand Mirakl Connect's footprint and brand presence in the UK & Nordic markets WHAT YOU'LL BRING TO THE ROLE Experience: * 6+ years of experience in Business Development, Sales, or Account Management, with at least 5+ years in a closing role * 4+ years in the software industry, ideally in SaaS and/or Ecommerce * Proven track record of closing complex, high-value deals with Enterprise accounts * Experience in the Marketplace and/or Seller & Brand ecosystem is a strong plus Skills: * Strategic relationship building at C-suite level (VP, EVP, C-level) * Compelling communication and storytelling ability * Entrepreneurial mindset with a conquering spirit * Strategic planning and execution against ambitious targets * Collaborative team player who elevates collective performance TOOLS USED * Salesforce * HubSpot * LinkedIn Sales Navigator * DUST (AI productivity) * N8N LANGUAGES English, native-level proficiency OUR HIRING PROCESS We warmly encourage you to apply to any of our roles, even if you think you're not an exact match. Please click the "Apply" button to submit your application; this helps us make the best possible assessment and get back to you as quickly as possible. 1. Intro Call — Get to know each other with the recruiter, discuss your experience, and answer your questions about Mirakl (30 minutes) 2. Hiring Manager Interview — Deep dive with Jane Barge on your sales experience, approach, and motivation; testing our value "Succeed Through Expertise" (45 minutes) 3. Values Fit & Team Interviews — Meet future colleagues to assess alignment with our 5 core values and team dynamics (3 x 45 minutes): * Counterpart AE from the Connect team * Cross-functional team member from the London office * Sales Enablement 4. Business Case Presentation — Role-playing exercise: deliver a sales pitch to demonstrate your sales approach 5. Final Decision & Offer — We move quickly and provide clear, transparent feedback We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations. As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French. We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.
About Mirakl: Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways. For more information, visit www.mirakl.com. Mirakl in Numbers: * 🗓️ Founded in 2012 | Member of French Tech Next40 * 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo Our Values: Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique. Our 5 values guide how we collaborate: * 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success * 🏆 Get Things Done: We prioritize action and efficiency for impactful results * 🚀 Go Above & Beyond: We tackle challenges proactively and always aim for excellence * 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture * 🤝 Satisfy & Empower Clients: We're committed to our clients' success THE TEAM YOU'LL JOIN You'll be part of our Connect EMEA team led by Jane Barge, VP Connect. Launched in 2020, Mirakl Connect has grown from a network linking sellers and marketplace operators into a comprehensive seller platform with 20,000+ sellers. With the launch of Channel Manager in 2024, it now enables sellers to scale across 450+ marketplaces and agentic channels, while continuing to expand through AI-powered capabilities, ads management, financial services, and an app store. The team consists of around 20 people across Europe, spanning Account Executives, Account Managers, Partnerships, and Customer Success, organized to address both SMB and Enterprise clients. Together, you'll be driving Mirakl Connect's expansion in the European brand and marketplace ecosystem. For Enterprise deals, we run dedicated Deal Clinics to ensure every opportunity gets the right focus, coaching, and support from the team. And when we win, we celebrate together: every closed deal rings the office bell, gets shouted out in our dedicated Slack channel, and is celebrated as a team. "We're building something truly unique at Mirakl Connect. This is a fast-growing product with enormous potential, and we're looking for someone who wants to be part of shaping it. If you thrive in an entrepreneurial environment, love winning big deals, and want to make a real impact, this team is for you." — Jane Barge, VP Connect YOUR IMPACT * Own the full sales cycle for Enterprise brands across the UK & Nordics, from first pitch to contract signature * Build and execute a regional go-to-market strategy to consistently hit revenue targets * Establish C-suite relationships with VP, EVP, and C-level stakeholders in the fashion and brands ecosystem * Partner with Client Success and Account Management teams to set clients up for long-term success post-signature * Expand Mirakl Connect's footprint and brand presence in the UK & Nordic markets WHAT YOU'LL BRING TO THE ROLE Experience: * 7+ years of experience in Business Development, Sales, or Account Management, with at least 6+ years in a closing role * 3+ years in the software industry, ideally in SaaS and/or Ecommerce * Proven track record of closing complex, high-value deals with Enterprise accounts * Experience in the Marketplace and/or Seller & Brand ecosystem is a strong plus Skills: * Strategic relationship building at C-suite level (VP, EVP, C-level) * Compelling communication and storytelling ability * Entrepreneurial mindset with a conquering spirit * Strategic planning and execution against ambitious targets * Collaborative team player who elevates collective performance TOOLS USED * Salesforce * HubSpot * LinkedIn Sales Navigator * DUST (AI productivity) * N8N LANGUAGES English, native-level proficiency COMPENSATION Pay Range: £160,000 to £180,000 OTE, with final offer depending on level of experience. OUR HIRING PROCESS We warmly encourage you to apply to any of our roles, even if you think you're not an exact match. Please click the "Apply" button to submit your application; this helps us make the best possible assessment and get back to you as quickly as possible. 1. Intro Call — Get to know each other with the recruiter, discuss your experience, and answer your questions about Mirakl (30 minutes) 2. Hiring Manager Interview — Deep dive with Jane Barge on your sales experience, approach, and motivation; testing our value "Succeed Through Expertise" (45 minutes) 3. Values Fit & Team Interviews — Meet future colleagues to assess alignment with our 5 core values and team dynamics (3 x 45 minutes): * Counterpart AE from the Connect team * Cross-functional team member from the London office * Channel Manager (technical side) 4. Business Case Presentation — Role-playing exercise: deliver a sales pitch to demonstrate your sales approach 5. Final Decision & Offer — We move quickly and provide clear, transparent feedback We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations. As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French. We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.