
DEPT · London
DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our ...
DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of
technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce,
CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa,
Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.
This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid
media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions like ad campaigns,
augmented reality, and chatbots. Our clients include JustEat Takeaway, The Macallan, easyJet, TikTok, and eBay.
We are excited to be looking for a new Account Executive to join the talented team!
We are incredibly proud of the work we deliver for well known & exciting clients. The type of work here varies from media focussed
marketing campaigns, to creative, social first content and everything in between! Account Executives assist in the delivery of day
to day work for our clients and collaborate closely with our internal disciplines including Creatives, Designers, Media Planners,
Producers & the Tech team to ensure we continue to create the very best, award winning work!
We need great execs who can flex their skills and support across a variety of work, including, but not limited to biddable media
planning & buying, organic content planning, content production and more! - Don't worry, we don't expect you to have experience in
all these areas, just perhaps a bit of knowledge, the most important thing for us is your drive and passion to learn!
thinking to all areas of the business
and The Webby Awards.
and across all industries. And we celebrate all of our successes together!
training, development and certifications.
We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of
technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just
is not in our DNA.
We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better
together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.
At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for
each other, and for the world we are helping to build.
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to
recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups
tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving
everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the
recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
Please note, this is a talent pool position, not a live role. If you are interested in future Account Management/Client Services opportunities at DEPT®, please submit an application and we will be in touch when a suitable opportunity arises. This role is part of our Personalised Creative team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Ancestry, Walmart, and more! JOB PURPOSE: Here at DEPT®, we are always on the lookout for new talent. Whether you’re looking to kick start your client services career, or are a seasoned Account Manager with mentoring/management experience, we would love to hear from you. As part of the Client Services team, you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign and review creative as well as manage the overall agency workload in partnership with the rest of the team. You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries. KEY RESPONSIBILITIES: * Manage, draft and review client briefs * Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity * Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations * Clearly and effectively distill and transfer client feedback to designers, copywriters * Prioritising workloads for the team, and escalating when needed * Maintain a full understanding of the clients’ business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser * Build excellent working relationships with key clients – by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews * Ensure success criteria are met and projects are delivered to time and to budget * Work with the team to determine and test creatives across client owned channels WHAT WE ARE LOOKING FOR: * We’re open to the see different levels of experience across different sectors * Agency experience is a plus * Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience * Extremely organised, with the ability to manage multiple projects simultaneously * Ability to think strategically * Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities * Highly motivated to learn, grow and improve * Personable, approachable demeanor and motivating team player * Moderate understanding of production and interactive processes * Excellent oral and written communication skills * Ability to manage and develop client and supplier relationships * Basic understanding of financials to effectively manage budgets WE OFFER: * Healthcare with Bupa or Medicash * 26 days’ holiday exclusive of bank holidays * Mental health support * Company pension scheme with The People’s Pension * Enhanced family friendly policies * A flexible, hybrid working policy * Ride to work scheme * Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT® * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DIVERSITY, EQUITY & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE The Business Director ensures its pod (i.e. the B2B pod within the account) is set up to deliver outstanding work while building commercially and operationally successful client partnerships. The BD will be responsible for developing senior client relationships, overseeing complex programmes of work, and leading cross-functional teams through strong collaboration, communication and operational excellence, focusing on the B2B side of the business. Within the account, the Business Director reports to the Group Director and is responsible for leading a multiple cross-functional pod across creative, strategy, delivery, production and client services. Working closely with the clients' Group Director, the BD helps shape and deliver account strategy, identify opportunities for growth and operational improvement, and ensure teams are set up to deliver consistently high-quality work. The BD partners with senior discipline lead to drive effective ways of working, maintain strong client relationships and support the continued success and growth of DEPT’s strategic partnership with the account. We don’t believe in siloed teams – creative, technology, media and data overlap in all roles at DEPT. This person will oversee the strategy for the Client Services discipline and ensure client teams are working collaboratively to deliver against a single vision and our client’s business priorities. They will represent DEPT® to our clients, adding value to relationships beyond organisational skills doing a mixture of account management and strategic planning, not your typical suit. Candidates must have experience delivering commercial success on complex clients in an integrated agency. They must have experience managing teams of up to 20 people and have demonstrated ways of managing cross-functional teams both laterally and vertically. WHAT YOU'LL BE DOING Clients * Lead long term relationships with C-Level stakeholders for key clients. Understand their personal and professional drivers and thus help position DEPT® as a key partner to help meet those goals. * Support the Group Director to develop annual strategies for our clientI; specifically on the B2B side of the business. * Support the Group Director with driving growth, uncovering upsell and cross sell of services within the clients. * Keep track of overall client health within the client's B2B pod and help shape and implement strategies that ensure relationships are functioning at an optimum level. * Spot excellent client work and ensure case studies are shared across the agency and added to our creds deck. Strategic Initiatives * Deliver agreed strategic initiatives based on overall business objectives for the year. In some instances, this will be a lead role with the task of driving the initiative forward. In some cases this will be more of a supporting role and will input in some of those initiatives at differing levels. * Ensure overall business strategy and objectives are continued to be communicated and prioritised across the teams and agency as a whole. * Proactively identify and communicate other new initiatives, managing those upwards effectively where appropriate. Commercial & Finance * Drive the business health of the account. Empower and support client leads in maximising revenue opportunities, maintaining profitability and ensuring accurate forecasting. * Demonstrate an in-depth understanding of wider commercial context beyond profitability on projects (e.g wider business overheads, investment, 3rd party costs and client commercial issues that may affect DEPT® relationship.) * Support the Group Director and Management Team on improving processes and systems with Finance and Operations to maintain client profitability at all times. * Business development: working closely with the Group Director to develop a proactive account growth strategy, Play a key role in identifying and initiating conversations, creating appropriate materials, case studies to help sell in DEPT®’s offering. * Oversee all revenue forecasting and ensure appropriate trackers are up to date across the teams, reflecting the current status of projects as accurately as possible. Team Leadership * Direct line management of senior members of the account team within the account. * Mentor the team and act as an escalation point within the B2B pod. * Actively initiate programmes to train, upskill, and develop the talent on the team. * Partner and work closely with other client leads (ie: Group Director, Creative, Tech, Media, Design) to align the best team configurations, strategies and processes in order to achieve the best quality of work, while maintaining revenue targets. * Oversee the recruitment process of the Client Servicing team within the account and support the Group Director with broader recruitment needs across the Client Services discipline; work closely with HR to develop clear objectives and development roadmaps for team members. * Support Group Director with demand and capacity management, help predict skill-set capacity or shortages and implement strategies to mitigate foreseen risks. * Foster a strong team culture and environment of excellence, professionalism, and positive energy. * Oversee and input on development of annual strategies with account leads, alongside Group Director set up and maintain rigorous processes and evaluation of progress against plans on a quarterly basis, helping Group Director to re-evaluate and develop strategies to stay on track and in line with revenue forecasts where possible. WHAT YOU BRING * Extensive experience in roles servicing clients in an agency environment * Experience in performance marketing for B2B audiences * Experience working in a cross-functional management team * Experience forecasting and reconciling revenue across the business * Experience working alongside a Management Team * Experience managing large client and agency teams * Experience managing complex campaigns across creative, media and consultancy * Experience leading, motivating and coaching teams of 20+ people * Inspiring and able to create a proactive and energised team culture * Strong client relationship management skills, including experience working directly with director and C-level clients on strategy development * A solid understanding of the B2B industry and changing client needs * Excellent project management skills, able to find the most efficient ways of working * Brilliant written and verbal English communication skills * Advanced problem-solving skills * Excellent organisational skills and high attention to detail * Excellent time management skills * Excellent presentation skills * Ability to react quickly within a fast-paced environment * Ability to remain focused under pressure and work under tight deadlines * Proficiency in the use of Google suite * Proficient in working with data WE OFFER * A flexible, hybrid working policy * The choice of medical healthcare providers (Bupa or Medicash) * 25 days holiday plus bank holidays and your birthday off each year * Company pension scheme * EAP scheme * Ride to work scheme * Enhanced family friendly policies * Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT® * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. WHAT YOU'LL DO You will be at the centre of Legora's go-to-market engine — with direct, measurable accountability for pipeline and revenue. This is not a supporting role. You own outcomes: building the strategy, running the plays, and driving the numbers. * Own end-to-end GTM initiatives with direct pipeline and revenue targets across key segments and markets — not coverage, not coordination. * Build, test, and scale outbound and growth motions from zero. You are accountable for outcomes, not outputs. * Work hand-in-hand with Sales across the full deal cycle — from shaping the initial outreach narrative to supporting commercial close. * Turn Legora's product capabilities into sharp, differentiated positioning that lands with senior legal decision-makers and enterprise buyers. * Identify the highest-value use cases and build targeted campaigns and plays with a clear line of sight to commercial outcomes. * Run structured experiments across channels and segments — move fast, kill what doesn't work, double down on what does. * Own pipeline, conversion, and win-rate data. Diagnose what's broken, fix it, and show the impact. * Help define and codify Legora's GTM playbook — not just what works, but why it works and how to scale it across the business. WHAT YOU BRING You're a commercially driven operator who measures success in revenue, not activity. You're as comfortable generating pipeline yourself as you are shaping the strategy behind it — and you don't wait to be told where the gaps are. WE'RE LOOKING FOR * 4–8 years in GTM, growth, sales, or commercial roles at a B2B SaaS company or high-growth environment. * A verifiable track record of directly driving pipeline and revenue — not supporting someone else's number. * Deep fluency in enterprise sales: multi-stakeholder dynamics, longer cycles, and what it actually takes to get a deal across the line. * Demonstrated ability to take a GTM initiative from whiteboard to measurable commercial impact — end to end, no handoffs. * High ownership and urgency. You spot gaps, move fast, and close them — without waiting for a process to exist. * Sharp commercial judgment. You know how to prioritise for maximum impact and say no to what doesn't move the needle. * Comfortable with ambiguity — you build structure and clarity where none exists. * Strong communicator who can earn credibility with internal teams and senior external stakeholders alike. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.