Senior Solutions Consultant

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! YOUR OPPORTUNITY: Are you ready to take ownership of high-value technical evaluations for some of the world's most recognizable brands? Join New Relic as a Senior Solutions Consultant, where you will leverage your unique blend of technical expertise, commercial acumen, and customer-centricity to deliver meaningful outcomes across our DACH and Eastern Europe (EE) expansion patch. In this role, you won't just be ticking boxes; you will be the absolute owner of the technical 'win'. Partnering closely with our Enterprise Account Executives, you will guide technical strategies and establish deep, trusted relationships with major enterprise accounts. You will have the autonomy to run with your insights, serving as a critical bridge between complex customer environments and our internal Product and Engineering teams to directly influence the evolution of our market-leading Intelligent Observability platform. WHAT YOU'LL DO: * Secure the Technical Win: Partner closely with Sales teams to drive revenue opportunities, upselling new solutions, and expanding our Azure Consumption Revenue (ACR) footprint across strategic T1 and T2 accounts. * Consult & Architect: Lead technical discovery sessions, deliver tailored Proof of Value (PoV/PoC) presentations, conduct structured architectural workshops, and craft compelling responses to RFX/RFIs. * Establish Trusted Partnerships: Deeply understand our customers' business objectives and technical landscapes to build long-term relationships, helping them eliminate digital experience disruptions and realize maximum platform value. * Evangelize Innovation: Actively champion new product capabilities to the market while channeling structured field feedback directly to New Relic Product Managers and Engineering leads to fuel future platform evolution. * Collaborate Cross-Functionally: Expand the team’s operational reach by collaborating seamlessly with Solution Architects, Partner teams, and Customer Success colleagues to navigate enterprise complexity. THIS ROLE REQUIRES: * Enterprise Pre-Sales Mastery: A proven track record of leading and managing large, complex pre-sales or technical consulting engagements for enterprise-level organizations. * Modern Cloud Expertise: Hands-on familiarity with native cloud technologies, including Kubernetes, containers, microservices, SRE practices, DevOps, and continuous integration/continuous deployment (CI/CD) pipelines. * Full-Stack Technological Breadth: A foundational understanding that spans modern enterprise layers, from user experience and cloud applications to infrastructure, networks, data, and security. * Data-Driven Consulting: A strong grasp of how telemetry, insight, and data enable better decision-making within complex global organizations. * Superb Stakeholder Management: Exceptional communication skills with the ability to engage, influence, and build credibility with both engineering teams and C-suite stakeholders. * Language Fluency: Professional professional proficiency (written and spoken) in both German and English to support the DACH and EE region effectively. BONUS POINTS: * Observability Background: Previous experience working with performance monitoring tools across infrastructure, application (APM), network, or digital experience monitoring (DEM). * Mobile Architecture Knowledge: Familiarity with mobile device platforms and architectures across iOS and Android ecosystems. * Academic Foundation: A Bachelor’s degree in Computer Science, Engineering, or an equivalent technical field. * Location: Based in or around Munich, Germany.   #LI-JJ2 #LI-Remote Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.  If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.  Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Join Choco, where we build and own solutions that reshape a broken food system. The global food supply chain is inefficient by design. Waste is high, margins are thin, and most distributor order processes are done over the phone, tracked across broad spreadsheets, and based on intuition rather than strong data. At Choco, we’re changing that. We build software used daily by food distributors and their customers to run their business. It automates orders, reduces errors, and helps operations run faster and more reliably. Because it’s embedded in daily operations, our SaaS platform has immediate, real-world impact, on efficiency, margins, and how businesses run day to day. MISSION The Senior Solutions Consultant is the technical and strategic partner to Choco's US Sales team, helping food distributors and wholesalers understand how Choco can solve their operational challenges and deliver measurable business value. You own the technical pre-sales journey end-to-end: leading discovery, running tailored product demonstrations, scoping integrations, managing procurement requirements, and ensuring opportunities are set up for successful implementation and long-term customer success. WHAT YOU'LL DO * Partner with customers to design and deliver scalable solutions, leveraging Choco’s product suite to optimize ERP integrations, catalog management, pricing automation, API connectivity, and operational data workflows. * Partner with account executives to qualify, shape and advance complex opportunities, lead discovery, curate stakeholder workshops, develop business cases, and lead ROI conversations with both technical and non technical audiences. * Own procurement and technical validation processes, including RFPs, RFIs, security questionnaires, compliance reviews, and cross-functional collaboration with IT security and legal. * Ensure successful customer outcomes by aligning stakeholders around Choco's solutions, driving seamless handovers to implementation and customer success, and continuously feeding customer insights back into the product team. * Develop Choco's solutions consulting function by improving demo environments, reusable assets, integration templates, response libraries, playbooks, and best practices. WHAT YOU BRING * 5+ years of experience in Solutions Consulting or a similar customer-facing technical role within B2B SaaS, with a proven track record supporting complex sales cycles involving multiple stakeholders, technical evaluations, and procurement processes. * Strong consultative discovery, stakeholder management, and communication skills, with the ability to engage credibly with both executive decision-makers and technical audiences. * Experience working with integrations, APIs, ERP systems, and data exchange concepts, combined with the ability to translate technical requirements into business solutions and measurable customer outcomes. * Strong commercial acumen, ownership, project management, and cross-functional collaboration skills * Choco operates on a hybrid business model with 3 days in our Chicago office, and two days remote. WHAT YOU GET * Work on digitalizing core operating systems for food distributors, automating orders, sales and payments in a system that still largely runs on calls and spreadsheets. * Work with an AI product with proven product–market fit, already embedded in distributor workflows and directly affecting order accuracy, speed, and margins. * Join a global team across 6 countries and 40+ nationalities, building a company that has raised $300M+ and reached unicorn status (~$1.2B valuation) with the ambition to define this category end-to-end. * In return, you get real ownership, equity, and the support to do your best work, including competitive compensation, health and wellbeing support, and long-term benefits like a sabbatical (all localized by office). * Collaborate with people who want to own outcomes in a messy, real-world system and make it work at scale. If you want to work on real problems, take ownership, and raise the bar, we should talk. Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.