Fraud Specialist (Swedish speaking)

About us GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking.  GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions. We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States. At GoCardless, we're all about supporting you! We’re committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help!  And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply! THE ROLE The Fraud Risk Management team ensures that GoCardless adopts, implements and maintains innovative and appropriate controls as we have a duty to banking partners, regulators, schemes, merchants and their customers to review and monitor accounts and transactions with the utmost care. As a Fraud Investigation Specialist you’ll be working as part of a small, close-knit team, conducting fraud investigations, with the aim of protecting GoCardless from fraud, financial and reputational risk.  On a daily basis you will: * Monitor the risk alert queue and identify high risk behaviour within the business portfolio  * Conduct fraud investigations within service level agreements to reduce potential revenue losses  * Attain a thorough understanding of GoCardless’ product, policies and processes  * Lead on customer-facing correspondence and work with various teams across the business to ensure we provide a seamless merchant experience  WHAT EXCITES YOU  * The opportunity to work in a high performing team and make important daily decisions that can make an impact on GoCardless’s future success * Having the opportunity to learn more about data and how to use it to make informative decisions across the business * Working in a global fraud team where you can share experiences and learn from other team members who come from a variety of industries  WHAT EXCITES US   * You have some experience in a fraud investigations role or similar and are looking for your next challenge * You use logic and reasoning to separate legitimate behaviour from suspected illicit activity * You understand the implications of new information for both current and future problem-solving and decision-making * You use your written English skills to strike the right tone with internal and external stakeholders. * You’re driven by initiative, and understand the impact of every decision you make on our merchants * Results-focused: You can prioritise, organise, and show initiative and willing to get the job done  We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply. Base salary range: €1,867 - €2,800 (gross). Base salary ranges are based on role, job level, location, and market data.  Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point (€1,867 - €2,333) of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work. (SOME OF) THE GOOD STUFF * Wellbeing - stay healthy with dedicated support and medical cover * Work away scheme - gives you the option to work away from your country of residence for up to 90 days in any 12 month period * Adaptive Working - allows you to work flexibly, around your lifestyle * Equity - all permanently employed GCs get equity to help you make a valuable contribution * Parental leave - to suit everyone embarking on life's great adventure * Learning Budget - lead your own development with an annual learning budget * Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’) LIFE AT GOCARDLESS   We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work.  DIVERSITY & INCLUSION As of April 2025, we had 806 employees (GeeCees) globally, with 524 based in the UK, 163 based in Latvia and 119 across our other offices. To ensure that we're representative of the world around us - and to be able to review relevant benchmarks - we ask GeeCees to voluntarily disclose diversity data. This year, the proportion of GeeCees providing data increased to 88% (up from 79% in 2024). With regards to diversity within GoCardless, we can see GeeCees identifying as: Asian, Black, Mixed or Other — 25%  Neurodiverse — 9%  LGBTQIA+ — 9%  Disabled — 1%  Average age — 33 Female — 45% Male —  55%  We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support. If you want to learn more, you can read about our Employee Resource Groups and objectives here Sustainability We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. Check out our sustainability action plan here. Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.

GR8_TECH builds B2B iGaming platforms for operators who play to lead. We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions. With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos. Our ambition drives us. Our people make it real. If you’re a challenger in spirit and a champion in action — join us. WHY THIS ROLE EXISTS: This role exists to protect our platform's ecosystem from financial and operational threat actors in real-time. You’ll help us maintain business integrity and user trust by owning the end-to-end evaluation of fraud signals and executing decisive risk mitigation across Sports, Casino, Payments, and KYC domains. WHAT YOU’LL DRIVE: Discovery & Decisions * Interpret complex alerts, rule triggers, and risk model outputs to assess user context accurately. * Apply internal logic and scoring rules independently to determine precise case outcomes. * Identify, tag, and document unusual fraud patterns or edge cases to improve predictive logic. Delivery & Execution * Process high-volume risk signals in real-time, executing swift actions including limits, verification loops, or account blockings. * Handle ticket queues related to fraud suspicions, validating bet, payout, and bonus behavior. * Maintain structured, audit-ready case notes and documentation to support future retrospectives. * Operate and stress-test the internal RAF toolset, reporting bugs, operational frictions, or logic gaps. Stakeholder & Cross-Team Collaboration * Communicate risk findings and critical case details to Payments, Trading, and Compliance teams clearly and constructively. * Contribute regularly to the shared team knowledge base regarding new rules, tags, and fraud scenarios. * Assist and mentor junior colleagues on operational nuances and daily queue management. WHAT MAKES YOU A GR8 FIT: Must-Have: * 3+ years of experience in fraud detection, risk management, or investigations within the online casino/iGaming environment (experience with Casino products is a mandatory requirement). * Readiness to work in a rotating shift schedule, including night shifts * Strong foundational knowledge of fraud, bonus abuse, and risk patterns in online gaming. * Proven autonomy in alert-based fraud detection systems—you can handle a wide queue independently. * Proficiency with operational UI, API-based risk tools, and analytics systems. * Upper-Intermediate English level for clear, structured cross-team communication and audit documentation. * High psychological resilience and accountability when making high-stakes decisions under tight SLAs. Nice-to-Have: * Experience participating in User Acceptance Testing (UAT) or beta tool rollouts. * Familiarity with online casino compliance standards and integrity frameworks. * Basic understanding of data queries (e.g., SQL) to pull and analyze transactional patterns. WHY YOU’LL LOVE WORKING HERE:  Benefits Cafeteria — annual budget you allocate to: Sports • Medical • Mental health • Home office • Languages. Work-life & support * Paid maternity/paternity leave + monthly childcare allowance. * 20+ vacation days, unlimited sick leave, emergency time off. * Remote-first + tech support + coworking compensation. * Team events (online/offline/offsite). * Learning culture with internal courses + growth programs. OUR CULTURE & CORE VALUES: GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back. FUELLED BY TRUST: we’re open, honest, and have each other’s backs. OWN YOUR GAME: we take initiative and own what we do. ACCELER8: we move fast, focus smart, and keep it simple. CHALLENGE ACCEPTED: we grow through challenges and stay curious. BULLETPROOF: we’re resilient, ready, and always have a plan.