Compensation & Benefits Expert

Company description: "Founded in 1927, the Volvo Group is committed to driving prosperity and shaping the future landscape through sustainable transport, mobility, and infrastructure solutions. By offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Our headquarters are in Gothenburg, Sweden. Volvo Group shares are listed on Nasdaq Stockholm." Job description:  Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.   Role Overview: Your mission will be to ensure stability, efficiency, and transparency across the support landscape while identifying opportunities to improve, automate, and scale operations. In this role, you will support operational activities across multiple markets, with a strong focus on technical coordination, ticket management, and stakeholder communication.You will also be responsible for supporting the administration of ServiceNow and vendor reporting systems, working closely with global solution engineering teams to monitor and track support tickets across markets. This includes ensuring alignment with customer specifications, environmental conditions, and required standards. The primary objective of the role is to ensure the effective registration, tracking, coordination, and timely resolution of incidents and service requests originating from ServiceNow and vendor-reported product systems, contributing to stable and transparent service delivery.This position offers a dynamic, international work environment where you will collaborate with highly skilled colleagues and customers across different markets and countries. Your Future Team You will join the Solution Engineering Chapter – Retail & Wholesale, reporting to the Chapter Lead, and working alongside a highly skilled and collaborative team driving digital excellence across markets. We operate in a dynamic, fast-evolving environment where innovation, ownership, and teamwork are key to delivering industry-leading customer experiences. Who are you? We are looking for someone who is curious, structured, and ambitious, with the drive to grow in a technical and global environment:•    Strong interest in IT, digital operations, or technical support environments•    Understanding of IT Service Management (ITIL) or similar frameworks is a plus•    Highly analytical with a problem-solving mindset•    Structured, detail-oriented, and able to manage multiple tasks simultaneously•    Strong communication and collaboration skills across technical and non-technical audiences•    Comfortable working in international and cross-functional teams•    Proactive, responsible, and able to work independently with ownership•    Good knowledge of Microsoft Office tools (Excel, PowerPoint, Word)•    Fluent in English (written and spoken) Key Responsibilities: As part of the chapter, you will:•    Register, review, track, and actively follow up on tickets from ServiceNow and vendor reporting systems•    Coordinate communication between internal teams, vendors, and relevant stakeholders to ensure timely resolution•    Ensure tickets are correctly received, categorized, documented, and progressed according to agreed processes•    Maintain high data quality, consistency, and reliability across support and reporting systems•    Support service transparency and continuous improvement through structured tracking, reporting, and documentation•    Identify opportunities for automation, standardization, and simplification within support and reporting flows•    Contribute to continuous improvement, identifying opportunities for automation and simplification.•    Create clear, professional reporting, templets, presentations, and communication materials•    Support broader operational and coordination activities within the chapter. Ready for the next move? Are you excited to bring your skills and disruptive ideas to the table? We can’t wait to hear from you. Apply today! Last Application Date: 20th of May  What’s in it for you? We offer a solid and competitive package of compensation and benefits, plus you will enjoy a diverse working environment with a culture of care and inclusion. As an investment, we support your personal development and growth to achieve your career aspirations. Volvo Financial Services is an on-site business and we understand that you might need occasional or temporary flexibility, which your leader is equipped to manage and fits well to our culture, as being together enables us to build upon our innovative and collaborative culture, as well as develop you for continued success.

Company description: Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. ​We are passionate about what we do, and we thrive on teamwork. ​We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.  At Group People & Culture, a part of Volvo Group, we create the foundation and frameworks for people growth and organizational development, to drive the people agenda that enables the realization of the Volvo Group aspirations through people strategy and commitment. You will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. Job description: Join Our Team as a specialist in Total Rewards at Volvo Group Sweden! Are you passionate about compensation and benefits? Are you detail-oriented, organized, and curious about compensation and benefits? If so, we invite you to join our dynamic Total Reward team at Volvo Group Sweden. This is your opportunity to build experience in HR and Total Rewards in one of Sweden’s largest and most admired companies, all while working alongside a highly engaged and talented team.     Who You Are   We believe you are a structured and motivated professional early in your HR career. You enjoy handling administrative and operational tasks with accuracy and efficiency, and you are eager to learn more about compensation and benefits in a large, international company. You thrive in a team environment, bring a positive attitude, and are ready to take ownership of your tasks.  Your Mission   At People & Culture Sweden, we aim to deliver excellent support and solutions to our business and our employees. In this role, you will work closely with your colleagues in the Total Reward team and report directly to the Head of Total Reward Sweden. Your contribution will help us serve over 26,000 employees across the Volvo Group in Sweden.    This position is based in Gothenburg and requires being on-site. What You Will Do   As a Total Rewards Specialist you will provide essential administrative and operational support to the team. Your responsibilities will include:    Preparing and maintaining documentation, templates, and guidelines related to compensation and benefits.  Supporting annual processes such as salary reviews, bonus cycles, and benefits administration.  Assisting with data collection, reporting, and analysis (e.g., salary surveys, equal pay reviews).  Coordinating communication and practical arrangements for reward projects and activities.  Acting as a point of contact for People & Culture colleagues with questions related to policies and procedures.  Helping ensure compliance with agreements and regulations through accurate documentation and record-keeping.  Profile description: What We’re Looking For:     A university degree in Human Resources, Business Administration, or equivalent experience.  Previous experience in HR administration or another support function is an advantage.  Strong organizational skills with attention to detail and accuracy.  Solid knowledge of Excel, interest in HR systems and data analysis is a plus.  Service-minded and proactive, with good communication skills in both Swedish and English.  Curiosity to learn and grow within the area of Total Rewards.    Language Skills: Fluency in English and Swedish is essential.    Why Join Us?  At Volvo Group, you will be part of a forward-thinking organization that values innovation and collaboration. If you are ready to make a significant impact and grow your career in a supportive environment, we want to hear from you!  For more information, please contact:   Emma Jensen, Head of Total Reward Sweden, email: emma.jensen@volvo.com    Cecilia Celestian, People & Culture Partner, email: Cecilia.celestian@volvo.com  Last application date is August 16th but please send your application as soon as possible as we will review applications continuously.      We value your data privacy and therefore do not accept applications via mail.        Who we are and what we believe in  We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.