VP Finance (all genders)

We are looking for a VP of Finance (all genders) for our dynamic team in the heart of buzzing Berlin! This pivotal role will lead our FP&A as well as Financial Systems teams, driving financial strategy, analysis, and planning to support Babbel's growth and long-term vision. The VP of Finance will report to Babbel's CFO and collaborate closely with senior leadership as well as business unit leaders to ensure financial integrity and optimize business performance. You will: * Develop and execute financial strategies that align with Babbel's strategic objectives and growth plans * Lead the annual budgeting, forecasting, and long-term financial planning processes * Identify steering optimization opportunities in close collaboration with the leadership, revenue teams and data teams * Provide strategic insights and financial modeling to support executive decision-making, with a focus on B2C marketing * Report on and regularly present financials and key metrics to the leadership team as well as the board of directors and external stakeholders * Develop and optimize on a strategy to improve the financial systems and process landscape as well as oversee the implementation of these improvements * Set financial processes up for scale with the help of new technology * Lead and develop high-performing FP&A and financial systems teams You have: * At least 10 years of experience in finance, with a proven track record in strategic financial planning and management * A minimum of 5 years of leadership experience, demonstrating the ability to inspire and develop high-performing teams * A strategic mindset with the ability to develop and implement comprehensive financial strategies * Expertise in financial planning, analysis, and management, with a proven track record of driving business performance – especially in B2C marketing * Strong analytical skills and the ability to interpret complex financial data to provide actionable insights * Excellent communication skills, capable of articulating financial strategies and influencing stakeholders at all levels * Experience in optimizing end-to-end finance processes in the areas of record to report, order to cash and procure to pay * Leadership qualities that inspire and develop high-performing teams, fostering a culture of collaboration and innovation * A collaborative approach with a strong ability to drive change and align financial initiatives with organizational goals * Strong written and oral English skills are a must Please note that our company's operating language is English, so you will need to be able to work in English. Some perks of becoming a Babbelonian: * Enjoy 30 vacation days and the chance to take a 3-month Sabbatical. Plus family and life situation counseling. * Decide how, when and from where you want to work with our flexible working hours and remote-friendly options as Jobbatical (up to 3 months inside the EU) or work from our fully equipped office with nap, faith and family rooms. * Learn and grow with the internal learning opportunities, and use a yearly learning & development budget for external training. Learn languages with Babbel for free with your full access to Babbel. * Take advantage of your mobility benefits options and a discounted Urban Sports Club membership. * Be part of our employee communities (such as Femgineers, DE&I Ambassadors and LGBTQIA groups), attend cultural and regular social events. Diversity at Babbel As part of our ongoing journey towards building a diverse, equitable and inclusive company, we welcome everyone to apply, especially those individuals who are underrepresented in tech. We are a learning company, inside and out, and we encourage you to apply even if you do not fit all the technical requirements - all candidates are assessed based on skills, qualifications and on our business needs. Please state your pronouns in your application, and let us know if you’d like to be addressed by a name other than the one appearing on your official documents. If you have a disability or special need, feel welcome to inform us, so that we can provide you with the proper assistance in the application process.

MEET URBAN SPORTS CLUB We are among the leading platforms for sports and wellness in Europe, dedicated to inspiring people to live active, healthy lives. With just one membership we offer access to thousands of fitness and wellness experiences across the continent. But what truly sets us apart? We believe our people are at the heart of everything we do. If you’re curious about how we work, what we value and how you might grow with us, explore our Culture Hub & Career Opportunities. *Big news: Wellhub and Urban Sports Club unite!* Urban Sports Club is now a proud part of Wellhub, creating a global wellbeing ecosystem. Together, we connect 39,000 corporate clients and 97,000 wellness partners across 18 countries, offering millions of people even more ways to stay active and take care of their health.   THE OPPORTUNITY  We are looking for someone to join our Customer Experience team as  a Head of Operations, leading the WFM and data team for CX and overseeing the administration of Zendesk. You will be overseeing the operations CX, and all support units (Member, partner) to make sure we will have a productive workforce, drive automation and contribute to efficient processes.  You make sure we can meet the service expectations of our members and partners efficiently and effectively by providing insight and intelligence to the team.  You will work together with the VP of  Customer Experience making strategic, data driven decisions on how to drive our CX department to a scalable and efficient organisation, leading to advocacy of our brand. WHAT YOU WILL DO * You deliver accurate, timely, and actionable insights using tools such as Zendesk, Looker, and AI technologies to support business decisions * You drive CX performance by defining KPIs with CX Heads, analyzing trends, identifying opportunities, and recommending improvements across service, satisfaction, quality, and cost * You partner with the VP, Finance, and CX Leads to provide budget input and build business cases for strategic initiatives and process improvements * You lead reporting, analytics, and executive presentations, ensuring stakeholders receive clear insights and ad hoc business support when needed * You own the relationship, governance, and optimization of Zendesk, CRM, and telephony platforms, while enabling teams across the business to maximize platform capabilities * You manage Zendesk administration for all departments outside of Customer Experience, ensuring effective governance and continuous improvement * You lead and develop high-performing Analytics, Workforce Management, and Expert teams, fostering collaboration and operational excellence WHAT YOU WILL NEED TO SUCCEED * You bring a university degree in Business, Business Analytics, IT, or a related field * You have at least 3 years of experience leading and developing a team of experts * You demonstrate strong analytical, strategic thinking, and problem-solving skills * You leverage advanced knowledge of Zendesk, AI technologies, and business intelligence tools in a customer experience environment * You translate data into actionable business insights and identify opportunities to drive business performance * You bring 3–5 years of experience in Customer Experience, Customer Service, or Business Analysis and Reporting * You communicate fluently in English, with additional European language skills considered an advantage WHAT’S IN IT FOR YOU  * Free Urban Sports Club L Pro Membership + Friends and Family Discount: Stay active with free membership, plus discounts for friends and family. * Flexible Work Model: Enjoy a hybrid work setup, balancing on-site and remote work options to fit your lifestyle. * Extended Remote Work Options: Work up to 120 days remotely within the EU, the UK, and Switzerland, including 30 days outside the EU. You’ll also have the option to desk-swap at our other European offices. * WorkOUT Life Balance: Take advantage of 30 days of paid vacation annually, plus two additional days for volunteering, flexible working hours, and complimentary access to our mental health provider Open Up. * Personal Development: Receive an annual budget of €1,000 for professional growth, with regular internal training sessions and weekly German and English language classes. * Engaging Team Culture: Participate in regular team and company events along with wellness initiatives that help you stay productive, healthy, and engaged in a hybrid work environment. Urban Sports Club is committed to providing a friendly, safe, and welcoming environment for everyone who applies for a position or already works with us, regardless of their sports preferences, gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, or religion (or lack thereof).