
Dfds · Gent
Ben je een administratieve duizendpoot? En heb je daarenboven uitstekende communicatieve skills? Dan zijn wij op zoek naar jou! Kom DFDS versterken als Operat...
Ben je een administratieve duizendpoot? En heb je daarenboven uitstekende communicatieve skills?
Dan zijn wij op zoek naar jou!
Kom DFDS versterken als Operations Coordinator voor onze Ferry/Terminals afdeling.
Be part of the movement - and play your part
Je ondersteunt het operations en terminal managementteam in hun dagelijkse taken. Je bent voornamelijk verantwoordelijk voor
uitvoeren van administratieve taken en operationele opvolging met betrekking tot de werkzaamheden die uitgevoerd worden door DFDS
Ferry afdeling.
Naar wie zijn wij op zoek?
In deze functie leggen we vooral de nadruk op nauwkeurigheid, oplossingsgerichtheid en flexibiliteit. Kan je volgende punten
afvinken?
Aarzel niet om te solliciteren!
Wij denken dat de sterkste teams zijn gebouwd op diversiteit en inclusiviteit. Contrasterende meningen, gevarieerde vaardigheden
en sterke karakters halen het beste in ons allemaal naar boven. En we kunnen niet wachten tot jij meedoet.
Wat bieden wij jou aan?
Join the movement and grow with us.
Je komt terecht in een dynamische omgeving binnen een toonaangevend logistiek bedrijf in de Gentse haven en omgeving met:
abonnement);
om bij te dragen aan onze groene initiatieven.
DFDS is pionier in duurzame logistiek in Europa.
Als je denkt dat je persoonlijkheid, vaardigheden, ervaringen en ambitie matcht met deze functie, aarzel dan niet om contact op te
nemen.
We kijken ernaar uit je te ontmoeten!
Are we a match? Then what are you waiting for?
Apply Now. We look forward to hearing from you.
Join Our Team and Play a Key Role in International Trade! Are you an organized, detail-oriented professional with a passion for administration and customer service? Do you thrive in a dynamic environment where accuracy, communication, and teamwork are essential? If so, we would love to hear from you. As a Customs Administrator, you will support our customs operations, helping to ensure smooth, efficient, and compliant international trade activities. This is an excellent opportunity to develop your knowledge and skills within a growing and supportive team while making a real impact on our daily operations. Your Responsibilities In this role, you will be responsible for a variety of administrative and operational tasks, including: * Managing and coordinating activities within a shared mailbox, ensuring timely follow-up and resolution of requests. * Serving as a point of contact for customers, suppliers, and internal stakeholders, providing professional and efficient communication. * Preparing standard customs declarations and customs-related transactions in accordance with instructions, established procedures and compliance requirements. * Creating and processing certificates and supporting documentation accurately and within agreed timelines. * Assisting in the preparation and reporting of customer KPIs. * Supporting the invoicing process and maintaining accurate administrative records. * Contributing to the continuous improvement of processes and supporting the team in achieving operational excellence. What Makes You a Great Fit We are looking for a proactive team player who combines strong administrative skills with a customer-focused mindset. You will succeed in this role if you: * Demonstrate a professional, flexible, and service-oriented attitude. * Are highly organized and enjoy working with accuracy and attention to detail. * Take initiative, think proactively, and enjoy finding solutions to challenges. * Have a process-driven mindset and can work effectively within structured procedures. * Communicate confidently and professionally with colleagues, customers, and suppliers. * Are fluent in both Dutch and English, spoken and written. * Possess strong computer skills and are comfortable working with Microsoft Office applications. * Have an interest in customs, international trade, and compliance. * Have customs knowledge or experience, which is considered an asset but is not required. We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join. Why Join Us? * Be part of an international and dynamic organization. * Work in a collaborative team environment where your contributions are valued. * Gain exposure to customs and international trade operations. * You will be offered a fixed-term contract with the option of a indefinte contract. * A competitive salary with fringe benefits (ADV, meal vouchers, commuting allowance, hospitalisation insurance, group insurance, flexplan). * Enjoy opportunities for professional growth and continuous learning. * Take on a varied and challenging role with direct impact on customer satisfaction and operational success. * Join a company that values quality, compliance, teamwork, and continuous improvement. Join the movement and grow with us. Ready to Make an Impact? If you are looking for a position where you can grow professionally, develop valuable customs knowledge, and be part of a dedicated team, we invite you to apply and become an integral part of our success.
🎨 Who Are We? Convelio is a licensed freight forwarding company evolving at the intersection of Tech, Logistics and the Art World. We specialise in the global shipping & storage of high-end goods: paintings, sculptures, basically any valuable or bulky merchandise, alongside market leading SaaS technology to solve the problems that Registrars and Art Operations professionals face today. Our mission is to become a tech-driven company in a traditional industry, and therefore make the shipping & storage of bulky and valuable items as easy as possible by providing an online and seamless experience. We currently serve a wide range of customers from art galleries, antique dealers, auction houses, online platforms to interior designers. 🎩 Your Role: We are looking for a high-energy, results-driven, team-oriented Operations Coordinator to join our rapidly-growing Operations team to help us extend our success and keep our clients happy! You will be the key point of contact for both our customers and our freight and delivery partners. You’ll be managing the shipment end to end — from customer interaction, quoting, booking the shipment until final delivery, overseeing the whole project from start to finish for the clients in your portfolio. ✏️ What you’ll do: Manage incoming customer shipment requests, including quotes & use of our pricing algorithm Book and then monitor shipments whether by courier, roadfreight or airfreight, and proactively update our customers about the shipments Coordinate with third party suppliers such as airlines and white glove agents and fix thousands of different issues every day to ensure that KPIs are consistently met Complete export customs entries for your shipments (you will receive training if you have not done this before) and make sure that every artwork is accompanied by the correct documentation Develop and maintain strong customer relationships, ensuring responsiveness and high service levels Collaborate with other Operations team members to troubleshoot and resolve customer issues Suggest improvements in operational processes within the Operations team to drive operational excellence Work closely with the tech team to contribute to the enhancement of current and future platforms and products 🧑🎨 Your profile: You have at least 2+ years experience in Freight Forwarding and a desire to develop your customer service skills. You are positive, curious, self-motivated and hands-on. You are an excellent learner and have the desire to adapt to new concepts and technologies. You are comfortable working with numbers (you’ll need to handle quotes for our customers!). You are detail-oriented, you have strong organizational skills and are disciplined in daily activity planning (ability to manage tightly, over time, a large quantity of information). You enjoy working in a challenging, fast-paced, target-driven and team-oriented environment. You are fluent in English, you have excellent written and verbal communication skills. 🌍 What we offer: Flexibility and embracing technology: We work in a dynamic and evolving environment, where new processes are constantly developed. Convelio remains an agile start-up despite our growth, and quickly adapts to the market and clients’ needs An opportunity to be part of a constantly developing and innovative company that is transforming the art logistics industry A dynamic and kind team spirit, where you will have all space and support to fulfil your potential and where your ideas are highly valued
Do našeho nově vznikajícího skladu v Opatovicích u Hradce Králové hledáme nového kolegu nebo kolegyni na pozici Koordinátora provozních kapacit. Máš jedinečnou šanci být u toho hned od prvního dne. Správně naplánované směny a dostatek lidí v provozu jsou klíčem k našemu úspěchu. Budeš mít na starosti kompletní plánování kapacit, koordinaci pracovníků a s tím spojenou administrativu. Pokud máš organizační talent, baví tě práce s daty i lidmi a chceš nechat svůj otisk na projektu, který budujeme úplně od nuly, přidej se mezi Rohlíky! :-) Co tě u nás čeká? * Plánování kapacit: Přebíráš plnou odpovědnost za plánování a rozvrhování směn pro pracovníky skladu (na denní, týdenní i měsíční bázi) tak, aby sklad v Opatovicích nikdy neměl málo rukou. * Zajištění flexibility: Budeš sledovat křivku poptávky a flexibilně reagovat na potřeby provozu, abys zajistil/a dostatečné personální pokrytí pro každou směnu. * Kontrola a legislativa: Poteče přes tebe kontrola docházky, výkonu a compliance. Dohledneš na to, aby bylo vše v pořádku z pohledu smluv, pracovních povolení i bezpečnostních předpisů (BOZP). * Pořádek v administrativě: Kompletně zastřešíš správu provozních smluv, kontrolu podkladů a přípravu dat pro měsíční uzávěrky. K tomu pomůžeš s provozními věcmi jako správa šaten nebo přidělování pracovního oblečení. * Práce s daty: Budeš sledovat data o výkonu, vyhodnocovat je pro měsíční reporting, hledat prostor pro zlepšení a pomáhat s předpověďmi potřeby pracovních sil. Jak si tě představujeme? * Zkušenosti z oboru: Máš už předchozí praxi s koordinací pracovníků, podporou HR nebo administrativou v provozním či logistickém prostředí. * Excel na pokročilé úrovni: Pivotky, logické funkce a tabulky ti nedělají problém – data jsou tvůj kamarád, umíš je analyzovat a vidíš v nich souvislosti. * Spolehlivost a přesnost: Jsi pečlivý typ, který si umí srovnat priority a dotahovat úkoly do konce. * Skvělá komunikace: Dokážeš efektivně komunikovat v multikulturním prostředí. Plynulá čeština je základ, pokud navíc ovládáš ruštinu nebo ukrajinštinu, bude to výhoda. Co ti za tvou skvělou práci nabídneme? * Rohlík Xtra účet zdarma – nakupuj s 10% cashbackem v podobě kreditů na další nákupy. * Možnost placeného volna – když si potřebuješ pořádně odpočnout. * Dotované obědy & občerstvení zdarma – přímo na pracovišti tě čeká dobré jídlo, skvělé kafe a čerstvé ovoce každý den. * Sbírej hvězdičky a ulov si odměnu – máme super systém vnitrofiremních pochval. S kolegy si navzájem posíláte hvězdičky, které pak snadno proměníš za vouchery do Alzy, Notina a dalších e-shopů. * Příspěvek na ošatné – ke každé směně ti přihodíme 86 Kč navíc na oblečení. * Multisport karta – pro tvůj sport i zasloužený relax po práci. * Fajn firemní akce – umíme vzít za práci, ale i společně oslavit úspěchy na skvělých večírcích.