Solutions Architect, Commercial, UK

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The Solutions Architecture team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We work with C-level executives, finance leaders, product design and engineering teams at large global brands and platforms who are building financial services solutions with Stripe. We work closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers, and Product Teams to develop and execute on the account strategy for our platform prospects. WHAT YOU'LL DO As a member of the team, you'll build highly consultative trusted relationships with C-level executives and technical decision makers in the customer's organization to provide business and technical thought leadership and become a trusted advisor in solving business-critical challenges. You'll architect business models with them so they can drive new monetization opportunities and growth. RESPONSIBILITIES * Be a key member of the Platform account team with deep involvement in defining the customer strategy. Identify and close new complex opportunities and accelerate solution adoption * Develop and articulate the end-to-end customer transformation journey and create future roadmaps and architectures with deep third-party integrations in play * Lead strategy engagements with users to align to business priorities, design solutions, and secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations, and solution demos * Expand our footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods * Act as the "Voice of the Customer" to bring insights, trends, and opportunities to the leadership, product, and engineering teams from the forefront and prioritized for delivery * Participate in sales forecasting, Quarterly Business Reviews, and account and territory planning to strategically and tactically align for success * Showcase the capability of our platform in solving business problems, highlighting features, benefits, and potential customizations. This includes demonstrating how those benefits pass down to the customer's own user base * Manage pre-sales projects, coordinating proof of concept development, and feasibility checks. Ensure all solutions proposed are viable, beneficial to our potential clients, and also accommodating to their customers WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 4+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, or sales engineer, for a global software enterprise * Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels * Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities * Thorough understanding of the software development lifecycle and API architecture * Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences * Develop a comprehensive understanding of Connect, our solution for enabling platform payments, exploring its various features, and integration methodologies * Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax, and legacy systems interact with each other in a platform technology stack or ecosystem PREFERRED QUALIFICATIONS * Experience as a customer-facing, domain expert in the payments space, presenting and architecting solutions for platform customers * Prior experience driving technical sales with top-tier enterprise-scale platforms and supporting them and their customers' unique requirements * Experience with integrating Stripe or other RESTful APIs into web applications * Experience in systems design, building, and deploying complex applications * Experience in helping customers adopt and consume software in a cloud model * Strategic and creative thinker who proactively identifies challenges and maintains a positive approach when facing difficult obstacles

SOLUTIONS ARCHITECT Location: UK-based — Customer-Site Travel Required ABOUT NEXGEN CLOUD NexGen Cloud is the company behind Hyperstack, a full-stack AI cloud serving tens of thousands of customers from AI researchers to enterprises running the world’s most compute-intensive workloads. We deliver on-demand and private GPU infrastructure to teams who treat performance as a requirement, not a feature. We’re a tight-knit, fast-moving team working at the cutting edge of AI cloud infrastructure. We practise what we preach, equipping our people with AI at every level so we can solve harder problems, ship faster, and keep raising the bar for what enterprise GPU infrastructure looks like. THE ROLE: SOLUTIONS ARCHITECT This role exists because our pipeline of technically complex, high-value GPU cloud opportunities is growing — and winning them requires more than a great sales team. The Solutions Architect sits at the intersection of sales, infrastructure, and the customer, translating complex workload requirements into technically sound, commercially viable solutions on the Hyperstack platform. You’ll be the primary technical authority through the sales cycle: engaging directly with prospective and existing customers, producing detailed solution designs, and ensuring that what is proposed can actually be delivered to the standard committed. This is a role for someone who is equally comfortable in a customer meeting and a technical design review — someone who earns trust through depth, not slides. WHAT YOU’LL BE DOING Rather than a long checklist, here’s what success in this role looks like: * Own the technical sales cycle end-to-end — from initial customer brief through architecture design, proposal, and delivery handover — acting as the primary technical authority for GPU cloud solution design. * Engage directly with prospective and existing customers to understand workload requirements, technical constraints, and commercial objectives, producing detailed solution designs including architecture diagrams, network topology, storage configurations, and GPU resource allocation models. * Collaborate closely with Pre-Sales Engineering, Data Centre, Infrastructure, and Network Engineering teams to validate delivery feasibility before commitments are made to customers. * Build and maintain a library of reference architectures and solution templates spanning AI/ML training, inference, HPC, and rendering workloads — accelerating the sales cycle and improving proposal consistency across the team. * Develop high-quality technical proposals, RFP responses, and statements of work, supporting commercial discussions with clear scoping, realistic estimates, and honest risk assessments. * Define and maintain comprehensive Bills of Materials (BoMs) for all proposed solutions, ensuring accuracy for procurement, provisioning, and margin review. * Feed back recurring customer requirements and competitive intelligence to engineering leadership, directly influencing the Hyperstack product roadmap. ABOUT YOU We’re more interested in how you think and work than in a perfect CV. You’ll likely come from an HPC, AI infrastructure, or high-performance cloud background and bring a combination of the following: ESSENTIAL * Proven experience in HPC or AI software stack design and delivery at scale — including workload profiling, scheduler configuration (SLURM, PBS, or equivalent), MPI/NCCL tuning, and distributed training frameworks such as PyTorch, JAX, or DeepSpeed. * Deep understanding of GPU software environments: CUDA, cuDNN, NCCL, driver stacks, and the tooling required to run large-scale AI training and inference workloads reliably in production. * Hands-on experience optimising AI and HPC workloads across multi-GPU and multi-node configurations — including profiling, bottleneck identification, and performance tuning at both the application and infrastructure layer. * Strong working knowledge of containerisation and orchestration in HPC/AI contexts: Docker, Kubernetes, NVIDIA GPU Operator, and container-native workload management. * Background in an OEM, hyperscaler, neo-cloud, or enterprise/research HPC environment, with demonstrable exposure to the full design-to-deployment lifecycle for GPU-accelerated workloads. * Ability to produce clear, professional technical documentation and architecture diagrams suitable for both engineering and board-level audiences. * Confident engaging with customers, vendors, and internal engineering teams as a technical authority — able to translate complex software and performance trade-offs into clear, actionable decisions. NICE TO HAVE * Experience with large-scale cluster performance benchmarking — NCCL tests, MLPerf, or equivalent — and familiarity with what good looks like across different GPU generations and topologies. * Exposure to MLOps tooling and AI platform layers: experiment tracking (MLflow, W&B), model serving frameworks (Triton, vLLM), and pipeline orchestration (Kubeflow, Airflow). * Familiarity with InfiniBand and high-performance networking as it relates to distributed training performance — sufficient to engage credibly with network and infrastructure teams on topology and tuning decisions. * Commercial awareness: experience contributing to BoMs, technical proposals, or RFP responses in a pre-sales or customer-facing technical role.   WHAT WE OFFER * Competitive salary and annual discretionary bonus scheme. * Employee wellbeing benefits. * 25 days of holiday, plus public holidays. * Flexible working arrangements, with regular customer-site travel as part of the role. * Real ownership and autonomy — you’ll have direct influence over the technical win rate on some of our most strategically important opportunities. * The chance to work at the cutting edge of GPU cloud infrastructure, with a platform purpose-built for AI, ML and HPC workloads. * Clear career progression and growth opportunities in a fast-growing company. * A collaborative, international culture built on trust, transparency, and ownership. * The opportunity to shape how NexGen Cloud is positioned and perceived in a competitive and fast-moving market. MORE INFORMATION Head over to our NexGen Cloud careers page to view current openings and follow us on LinkedIn and X to learn more about our journey, newest releases and exciting news from the neocloud space.