Sales Development Strategy and Operations Manager

Coursera and Udemy are now one company, creating one of the world’s most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change. Read more about the combined company by visiting our blog. About Udemy Udemy is an AI-powered skills acceleration platform transforming how companies and individuals across the world build the capabilities needed to thrive in a rapidly evolving workplace. By combining on-demand, multi-language content with real-time innovation, Udemy delivers personalized experiences that empower organizations to scale workforce development and help individuals build the technical, business, and soft skills most relevant to their careers. Today, thousands of companies, including Samsung SDS America, On24, Tata Consultancy Services, The World Bank, and Volkswagen, rely on Udemy Business for its enterprise solutions to build agile, future-ready teams. Udemy is headquartered in San Francisco, with hubs across the United States, Australia, India, Ireland, Mexico, and Türkiye. Udemy recently combined with Coursera to create one of the world’s most comprehensive skills development platforms. Where we Work -Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is a hybrid position. About your skills * Exceptional business judgement and a proven ability to balance legal risk with commercial objectives in fast-moving deal environments. * Executive-level communication skills: able to distill complex issues into clear, actionable guidance and influence stakeholders from SMB to large enterprise and C-suite. * A track record of using approved AI tools to increase legal productivity, and staying current on AI governance obligations. About this role * We are looking for an exceptional Senior Commercial & Privacy Counsel to join our growing Commercial Legal team. You will serve as a strategic legal partner to our go-to-market teams — driving complex deal negotiations, building scalable contracting frameworks, and fuelling our expansion with enterprise clients and organisations across all market segments. * This is a high-impact, highly autonomous role for a commercially sharp, privacy-fluent lawyer who thrives in fast-paced, technology-forward environments. You will guide sophisticated transactions across diverse industries and jurisdictions, providing strategic counsel on the commercial and regulatory dimensions of AI platform deployment.   What you’ll be doing   * Serve as a key strategic advisor to Sales leadership on complex commercial transactions, bringing sound judgement and a solutions-first approach to every deal. * Lead and close negotiations across the full range of commercial agreements — MSAs, SaaS subscriptions, PaaS, SOWs, professional services agreements, reseller and channel agreements, and government and public sector contracts. * Design and implement scalable contract frameworks, playbooks, and processes to support a high-velocity sales organisation. * Partner with Sales, Deal Desk, Partner & Alliances, Finance, Security, Product, and other business units to facilitate reviews, drive sales enablement, and contribute to continuous process improvement. * Serve as the internal lead on data privacy matters, embedding privacy expertise into commercial deals and raising data privacy awareness across the organisation. * Provide mentorship and support to other members of the legal team, supervising and coaching junior lawyers on commercial matters. * Foster trusted relationships with enterprise clients, external partners, advisors, and regulatory bodies across the region. * Anticipate emerging legal and regulatory developments affecting AI and technology and provide proactive strategic guidance to cross-functional leadership. * Develop training materials and deliver education to Sales, channel, and internal teams on contract terms, commercial risks, and legal process.   What you’ll have   * A law degree and qualification to practise in an EU jurisdiction. * At least 8 years of relevant legal experience supporting commercial transactions across diverse client segments and industries. * Significant experience structuring, drafting, and negotiating complex commercial agreements, with a strong intellectual property law and technology transactions background preferred. * Experience with cross-border transactions and multi-jurisdictional contracting spanning EU, UK, APAC, and North America. * Exceptional business judgement and a proven ability to balance legal risk with commercial objectives in fast-moving deal environments. * Executive-level communication skills: able to distill complex issues into clear, actionable guidance and influence stakeholders from SMB to large enterprise and C-suite. * Strong understanding of AI technology and governance trends; data privacy expertise spanning GDPR, UK GDPR, CPPA, and key international regimes; and working knowledge of ISO 27001,  SOC 2, or similar frameworks. * Experience leading and mentoring lawyers, with the ability to operate independently in fast-paced, evolving technology environments. * Fluency in English; additional European language skills are a plus. Preferred * In-house experience at a leading technology company with EMEA operations. * Experience negotiating privacy and AI-specific or machine learning-related commercial agreements. * Public sector and regulated industry contracting experience. * Multi-jurisdictional experience across European and international markets. * A track record of using approved AI tools to increase legal productivity, and staying current on AI governance obligations. .           Posting Date: June 25 2026 Application Window: 6 weeks We anticipate the application window will be open until 6 August 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window. #LI-ST5     WHY WORK HERE? You’ll grow here. Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you. AI is real here. We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways. You’ll own your work. We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact. You’ll build with others. We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction. You’ll see your impact. What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs? Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together.  OUR BENEFITS START WITH U Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.  Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.   At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!    To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page. If you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form. Information regarding data privacy is available within the Udemy Careers Privacy Notice.

WHAT YOU’LL DO We’re hiring across several functions — including Product Engineering, AI/Platform Engineering, Client Integrations, Product, Marketing, and Corporate Operations. Depending on your background and the role you apply for, you may: * Architect, design, and ship production-grade software and platform features * Build customer-facing integrations and implementation workflows * Contribute to product strategy, research, and roadmap execution * Support enterprise deployments and solution delivery teams * Support company growth through high-impact marketing, sales & PR initiatives * Improve internal operations, processes, and cross-functional workflows * Help scale core business functions such as finance, operations, and people Regardless of your discipline, you will: * Work on high-impact initiatives central to our product and company roadmap * Collaborate closely with engineering, product, design, AI, delivery, and leadership teams * Operate with high ownership, autonomy, and speed in a fast-moving environment * Contribute to shaping the systems, culture, and best practices of a scaling startup WHAT WE’RE LOOKING FOR We’re looking for exceptional people across technical and non-technical roles — individuals who combine strong foundations with a builder mindset. Minimum Requirements (across all positions): * 4–10+ years of experience in a relevant discipline * Proven track record of delivering high-quality work with measurable impact * Ability to operate independently and thrive in ambiguity * Strong communication skills and ability to work cross-functionally * A high level of ownership, accountability, and execution speed * Motivation to join an early-stage, high-intensity environment Nice-to-Haves (role-dependent): * Experience in fast-growing startups or enterprise SaaS * Exposure to AI/ML products, data workflows, or agentic systems * Experience integrating with enterprise platforms or ecosystems * Familiarity with cloud infrastructure, modern design systems, or enterprise GTM * Contributions to open-source, product communities, or operational playbooks * Direct experience with customer-facing enterprise environments WHAT YOU’LL GET * Competitive base salary (typically €50,000–€110,000/yr, depending on seniority & discipline) + performance bonuses * Access to equity/share plan as it rolls out * Health & wellness allowances * Private health insurance * Flexible work setup + occasional travel (ideally Hybrid in Lisbon or Madrid) * 20-25 days of holidays/paid time off (excluding local public holidays) WHO YOU ARE * Proactive & Resourceful: You solve problems without waiting for direction. * High-Ownership: You deliver with urgency, quality, and consistency. * Execution-Driven: You enjoy shipping impactful work in fast cycles. * Collaborative: You communicate clearly and elevate the people around you. * Builder: You thrive in environments where things need to be created, improved, and iterated. INTERVIEW PROCESS We keep our process focused and respectful of your time. Most candidates complete it in 2–3 weeks. 1. Intro Call – 30 minutes to align on fit and expectations 2. Technical / Functional Interview – Role-specific deep dive 3. Practical Assessment – Tailored to your discipline 4. Team Interview – Collaboration, communication, and working style 5. Cultural & Values Interview – Ensuring alignment on how we operate 6. Offer – Final conversation and offer We’re forming a team of builders — people who care about impact, quality, and growth. If that’s you, apply at careers@interactive.ai.