Account Consultant at HRtechX

As an Enterprise Sales Engineer, you'll partner with Sales to help customers understand the value of Datadog and how it solves their most important technical and business challenges. You'll lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption.   You'll act as a trusted advisor, bridging business goals with technical solutions, and play a key role in winning new business and expanding existing accounts. What You’ll Do: * Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won * Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions * Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes * Project manage technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building a project plan with clear timelines, and holding all participants accountable to the process * Identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog adoption and drive consensus internally * Participat e actively in structured product and engineering field feedback sessions, serving as the technical voice of the customer to help shape product direction * Maintain operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems  * Collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and resolve technical blockers Who You Are:  * 5+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment * Skilled at navigating multi-stakeholder environments and adapting communication style to technical, business, and executive audiences * Proficient background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, observability * Strong communication skills, with the ability to explain technical concepts to a range of audiences * A consultative approach to problem-solving and customer engagement * Ability to manage multiple opportunities and priorities in a fast-paced environment * Growth mindset by embracing change and AI tools * Willingness to travel as needed to support customer engagements Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.  Benefits and Growth:  * Best-in-breed onboarding * Generous global benefits * Intra-departmental mentor and buddy program for in-house networking * New hire stock equity (RSUs) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing * An inclusive company culture, able to join our Community Guilds and Inclusion Talks  Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Purpose of Position The Early Life Team is part of the Customer Activation function within the Platform Services department at Awin. The team is responsible for ensuring clients reach optimal performance as quickly as possible following onboarding, through the first 6 months of their program. This phase is critical to long-term success for both the client and Awin: a strong launch and well-managed early program development lay the foundation for sustained performance and growth. The Early Life Team oversees the performance of Essentials and VIP Platform Services clients, with responsibility for growing their Gross Profit through close monitoring of key metrics, including adoption of product feed usage, commission groups (more than 2), and active sales partners. As an Account Consultant in a global team, you will deliver launch calls and ongoing performance monitoring for clients, gaining exciting insight into the growing world of Affiliate Marketing while laying the foundations for further expertise in this sector.  Please note: As this position sits on a global team, English is the primary language used for communication and collaboration. To ensure all hiring stakeholders can review your application, please submit your CV in English. Key Tasks * Delivering launch calls to new clients, with a strong understanding of how the affiliate program works in order to guide clients strategically as well as personalized publisher recommendations & gap analysis * Monitoring client performance throughout the first 6 months and identifying gaps and initiating appropriate measures when targets are not met, working toward team KPIs * Supporting clients with strategically relevant advice tailored to their goals and program maturity * Working closely with internal stakeholders to best develop clients within the ramp-up phase, with the goal of continuously improving performance * Ensuring client performance is maximized before handover to other Platform Services teams at the end of the 6-month ramp-up phase * Playing an active role in projects within the team and across teams to establish new and efficient workflows and reports  Skills & Expertise * Strong understanding of affiliate marketing, ideally 1-2+ years' account management experience in a relevant digital marketing role * Strong communicator, able to ask the right questions to identify client needs * Experience presenting commercial content to internal and external groups * Above-average service orientation and enjoyment of client interaction * Detail-oriented and precise way of working, with the ability to think outside the box * Confidence using Salesforce; advanced Excel skills would be an advantage * Analytical skills with the ability to review and interpret data to support clear, data-driven business decisions Our Offer * Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. * Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions. * Health & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being. * Welfare: We offer Bradesco TNQQ for health & dental insurance that is eligible to the employee, partner and kids at no salary discount. Besides, we support you with transportation and food vouchers. * Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. Improve your English skills with Awin’s English language course subsidy. * Remote Working Allowance: You will receive a monthly allowance to cover a part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. * Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Awin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why   Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.