Staff Engineer - Customer Onboarding

P-925 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As a Staff Engineer on the User Activation team, you will play a critical role in driving the technical vision, architecture, and execution for horizontal product experiences that accelerate customer adoption and growth. Sitting at the entry point for all Databricks customers, you will help guide a team of ~20 software engineers to create seamless onboarding flows, intuitive workspace experiences, and partner integrations that power Databricks expansion. The impact you'll have:  * Define and drive the strategy for customer onboarding, workspace experience, account management, and other horizontal product experiences. * Partner closely with product management, design, and other engineering teams to build intuitive, scalable, and extensible solutions that drive product-led growth. * Lead architectural decisions to ensure performance, reliability, and simplicity across core user flows. * Hands-on full-stack software development to create dynamic, user-centric experiences. * Drive best practices for engineering excellence, including design reviews, code quality, testing strategies, and performance optimizations. * Collaborate cross-functionally with teams developing vertical product experiences (Lakehouse Platform, SQL Warehouse, AI/BI Dashboards) and infrastructure teams to ensure seamless integration and innovation.   What we look for: * 15+ years of software engineering experience, with a strong track record of technical leadership and impact.   * 5+ years of engineering management experience, including managing managers.   * Expertise in Front End or Full Stack development.   * Experience designing and building scalable SaaS platforms, onboarding flows, or customer growth-focused product experiences.   * Expertise in distributed systems, cloud platforms (AWS, Azure, GCP), and modern web application architectures.   * Strong ability to collaborate across product, engineering, and business teams to align technical strategy with company growth objectives.   * Passion for the data intelligence space. Why Join us? * Work on high-impact, high-visibility initiatives that directly contribute to Databricks' growth trajectory. * Lead and mentor a talented team of engineers solving challenging, customer-centric problems. * Drive innovation in a fast-paced, data-driven environment where your work shapes the future of the company. If you are passionate about building seamless, scalable experiences that fuel product-led growth, we would love to hear from you!     Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Local Pay Range $192,000—$260,000 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

The Adoption Group is focused on helping new users discover the full value of Asana in their very first moments with the product. Our group moves rapidly and pivots as needed, building zero-to-one product experiences, defining new AI functionality in customer onboarding, and optimizing for maximum customer and business impact. We make it easier for users to explore, understand, and adopt the product — turning curiosity into long-term engagement. We're looking for an experienced tech lead or staff engineer to join as a Group Tech Lead for our Adoption teams. This role will report to the Engineering Director of the Adoption group and have impact across multiple teams. At Asana, Group Tech Leads are responsible for the technical execution, culture, quality, and long-term engineering strategy of multiple teams. They drive complex projects, ensure high quality and high velocity execution, set technical direction, mentor other tech leads, and partner with cross-functional and cross-organizational stakeholders. They carry a lot of technical context and authority and can seamlessly collaborate across multiple teams.  This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve: * Set long-term technical strategy for the Adoption Group along with other engineering leaders * Design, scope, and implement novel product experiences and scalable systems focused on user activation and adoption * Plan, and execute large projects that require involvement from multiple engineering teams. * Foster an engineering culture of high velocity, innovation, and business impact * Strengthen experience as a cross functional engineering leader About you: * 6+ years working in fast-paced, high growth environments * Experience leading large cross-team projects * Ability to onboard quickly onto various systems, and support cross-functional work * Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making * Track record of mentoring and growing other engineers At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer: Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $248,000 - $307,500. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: * Mental health, wellness & fitness benefits * Career coaching & support * Inclusive family building benefits * Long-term savings or retirement plans * In-office culinary options to cater to your dietary preferences  These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.