Fleet Sales Support

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?  Shift Requirement: This role requires an 8-hour shift between 11:00am and 9:00pm, Monday through Saturday, with rotating days off per week.   Unlock Your Earning Potential! We offer a competitive starting hourly rate of $19/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: * Pay Range: $19.00-$21.00 hourly * Starting Pay: $19.00/hr * At 3 Months: $19.50/hr * At 6 Months: $20.00/hr In your first year, you can progress from $19/hr to $21/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy a $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.  Benefits + Perks: We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you:  * Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons * Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. * Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. * Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)  * Education Support:  We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! * Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount! * Professional Development: Extensive internal growth and professional development opportunities * And more! About the Role:  As a Customer Advocate, Dealership Operations, you will be the face of Carvana and CDJR, owning the end-to-end customer experience for both walk-in and appointment-based shoppers in our Dallas showroom. You’ll play a critical role in delivering a world-class, customer-first vehicle buying experience in a transparent, single-price, no-haggle, and low-pressure environment—a core part of what makes Carvana different. Customer Advocates embody Carvana’s values of transparency, trust, and simplicity. They thrive in a fast-paced, innovative culture, are passionate about reinventing the car buying journey, and believe in treating every customer with respect and empathy. Advocates enjoy making meaningful connections, offering expert guidance, and ensuring every customer walks away feeling confident, cared for, and excited about their new vehicle. Who You Are:  * Passionate about providing exceptional customer service. * Detail-oriented and organized, with a strong sense of ownership and accountability. * Excellent communicator, both in-person and digitally. * Comfortable quickly learning new platforms and systems. Knowledgeable or eager to become an expert in CDJR products and automotive trends. Key Responsibilities: IN-SHOWROOM CUSTOMER EXPERIENCE * Serve as the primary point of contact for customers in the showroom, guiding them from initial inquiry to sale and post-sale follow-up. * Work with customers in-store and via phone/email/text to understand their needs. As needed, facilitate Showroom visits and test drives based on preferences. * Finalize vehicle selection and support order placement from dealership inventory or online platforms. * Deliver a seamless, white-glove experience by setting up app connectivity and providing detailed warranty and maintenance information. CUSTOMER NURTURE AND SALES SUPPORT * Proactively move customers through the sales funnel, quickly responding to inbound leads and providing helpful action-oriented customer support * Act as a CDJR product specialist, remaining up-to-date with all OEM training and product updates across the CDJR lineup. Be customers’ go-to source for vehicle-related questions, ensuring customers feel confident and informed in their purchase decisions. * Guide customers through real-time in-dealership carvana.com sales using Carvana’s proprietary tools such as Carma and Cruise Control. * Guide customers through the Carvana New Car pickup and STC drop-off processes * Engage in B2B sales by building relationships with local businesses to drive fleet sales for CDJR. POST-SALE RELATIONSHIP MANAGEMENT * Continue customer engagement beyond the point of sale, checking in at key ownership milestones (e.g., first service, anniversaries). * Maintain regular communication to ensure customer satisfaction, answer follow-up questions, and foster long-term relationships. INVENTORY & LOT MANAGEMENT * Maintain a clean, organized, and visually appealing sales lot. Ensure vehicles are neatly parked, aligned, and merchandised with proper key tags and clean interiors/exteriors. Regularly review and scan inventory to ensure high quality and accurate location tracking.   LEGAL STUFF This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.

Your New Role  We are now looking for a Global Fleet Operations Coordinator to join our client’s global Fleet Operations team in Gothenburg. This is a role for you who enjoy working in an international environment, creating structure and supporting processes across markets, systems, sales flows and internal teams. In this role, you will support the Global Fleet team as well as colleagues in different markets in their daily operations. The focus will be on optimizing and supporting established sales processes, advising on system usage and helping markets manage order- and system-related questions in an efficient way. You will become part of a small, collaborative team working with fleet sales on a global level. The team supports markets across several countries and ensures that orders from leasing companies and corporate customers are handled smoothly, correctly and consistently. Your main responsibilities will include: Supporting markets and internal teams with questions related to fleet sales, order flows and system usage. Managing support tickets related to fleet sales. Collaborating with operational, finance and digital teams to resolve order- and system-related issues. Providing daily guidance to markets on system usage and established processes. Working with project managers to update training material. Collaborating with digital teams to scope system improvements, changes and new solutions. Reviewing processes and performing monthly compliance controls to ensure that internal processes are SOX compliant. Supporting the rollout of a new digital process for contract automation and storage. Ensuring that customer agreements are signed and in place together with the markets. Assisting in the yearly renewal process of customer agreements. Updating customer agreement templates and documenting instructions, processes and frequently asked questions. Supporting internal teams with planning, coordination and execution of fleet-related events when needed. Contributing to project activities and the development of new digital solutions and system enhancements. Company Presentation Our client is a leading brand in the automotive industry, developing high-performance electric vehicles at the forefront of the new era of mobility. Headquartered in Gothenburg, they combine cutting-edge technology, sustainability, and design to create products that inspire and shape the future of the industry. Here, you’ll have the opportunity to work in an innovative environment where creativity, technical excellence, and a passion for future mobility are at the heart of everything. Good to Know Scope of employment: Full-time, 100% Type of contract: Fixed-term employment as a consultant via JobBusters. Working model: Start date: 2026-06-15 End date: 2027-02-26 Application deadline: 2026-05-18 In your application: Please ensure that your CV clearly demonstrates how you meet the qualifications required by the client. To succeed in this role, you will need:  You have a Bachelor’s degree or equivalent education. You have relevant work experience after graduation, preferably from a coordinating, operational or administrative role. You are confident using MS Office and have intermediate Excel skills. You have experience working in CRM systems, preferably Salesforce. You have experience from an international environment where you have worked with different markets, countries or cultures. You have a structured way of working and are used to managing several tasks and stakeholders at the same time. Experience from marketing, events or internal coordination is desirable. Experience from system improvements, digital processes or project support is meriting. What we Offer Secure employment with a collective bargaining agreement, insurance coverage and occupational pension Wellness allowance and employee discounts and offers via Benifex (e.g., health, leisure, transport and healthcare) Flex pension and access to the Lifeplan pension advisory service Additional compensation during parental leave Occupational health services Long-term assignments and a dedicated Consultant Manager for personal support Opportunities to build valuable experience, expand your network and grow your future career We look forward to receiving your application  We review applications on an ongoing basis. As recruitment processes in the consulting industry can move quickly, the position may be filled before the advertised deadline — so we encourage you to apply as soon as possible. You do not need to submit a cover letter. Instead, please respond to the screening questions included in the application process.