Platform engineer - Dev XP - Apprentice (m/f/d)

About Mirakl:   Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.   For more information, visit www.mirakl.com.   Mirakl in Numbers: * 🗓️ Founded in 2012 | Member of French Tech Next40 * 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo   Our Values: Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.   Our 5 values guide how we collaborate: * 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success * 🏆 Get Things Done:  We prioritize action and efficiency for impactful results * 🚀 Go Above & Beyond:  We tackle challenges proactively and always aim for excellence * 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture * 🤝 Satisfy & Empower Clients: We're committed to our clients' success   THE TEAM YOU'LL JOIN You'll be part of our Global Product organization led by Jean-Yves Simon, Chief Product Officer. Together, you'll be building and owning the operating layer that makes Mirakl's product machine run : turning data, signal, and process into sharper decisions, faster execution, and a roadmap the whole organization can trust.   YOUR IMPACT * Own product analytics end-to-end : instrument and report across Heap, Contentsquare, and Amplitude; build the dashboards PM leadership and Product Marketing rely on for trade-off calls and strategic decisions * Build and run the customer feedback loop : design the intake and synthesis pipeline for customer signal (feedback, tickets, sales input, usage data) and partner with Customer Success from raw signal to actionable roadmap input * Centralize and coordinate the product roadmap : create clear visibility across teams on what's shipping, what's blocked, and what's next; facilitate planning cycles and business reviews with structured, decision-ready inputs * Keep the product toolstack functional : administer Productboard and Jira so they remain a working system, not a ticket graveyard; define the governance that keeps data clean and workflows purposeful * Build and maintain internal AI agents : design automation flows and Dust agents that remove manual work from PM workflows (spec drafting, meeting synthesis, backlog triage, reporting); own agentic product management practices and enable Customer Success, Product Marketing, and Sales to self-serve off product data sources WHAT YOU'LL BRING TO THE ROLE Experience: * 5+ years in product operations, technical program management, or product management in a SaaS or platform company * Proven track record of building a system or process from scratch * Technical background: engineering, computer science, or a builder-track PM path * Experience reading data models and discussing architectural trade-offs directly with engineering teams Skills: * Product analytics: comfortable instrumenting, querying, and building dashboards that drive decisions * AI agent design: able to scope, build, and iterate on automation flows and LLM-based agents * Systems thinking: designs for resilience and knows when to kill a process that isn't working (including one you built) * Cross-functional fluency: works naturally across PMs, designers, product marketers, and customer-facing teams * Autonomous execution: comfortable clearing unmapped ground without a defined playbook TECH STACK * Agentic & automation: Dust, n8n, Claude * Product analytics: Heap, Contentsquare, Amplitude * Product tooling: Productboard, Jira * Design collaboration: Figma LANGUAGES * English: Fluent - Professional Proficiency * French: Fluent - Professional Proficiency   OUR HIRING PROCESS We warmly encourage you to apply to any of our roles, even if you think you're not an exact match. Please click the "Apply" button to submit your application, this helps us make the best possible assessment and get back to you as quickly as possible. 1. 45 minute introductory call with a Talent Acquisition Specialist 2. Hiring Manager interview with Jean-Yves Simon, Chief Product Officer 3. Two values-based interviews using the STAR methodology We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations. As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.  We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.

LIVE THE MUSIC WITH US From a pioneer tech start-up created in 2007, Deezer has become one of the first French unicorns and the second largest independent music streaming platform in the world. At eighteen years old, we’re only just coming of age. Now listed on #EuroNext, Deezer is a rapidly-growing, cutting-edge player in the music streaming market. If you want an environment where you can make your voice heard and be at the forefront of music and tech, look no further! We believe music is all about embracing the things that make us different. Deezer is a vibrant community that celebrates uniqueness, diversity and individuality, and thrives on collaboration. Our international and passionate teams pride themselves on being at the forefront of the music experience, going beyond streaming and helping the world to Live the Music. We’re constantly evolving alongside our customers, partners, artists and employees — striving to make Deezer the most personal and innovative streaming service in the world. Ready for an electrifying journey? Apply now and do your part in bringing extraordinary music experiences to people’s lives! **Join Us** JOB DESCRIPTION Position based in Paris As a Senior Expert Platform Engineer in the DevXP team, you will shape our Internal Developer Platform (IDP). You will drive platform strategy, architecture, and execution to help engineers ship faster, safer, and with higher quality. A key part of your role will be to actively collect needs and best practices from engineering teams, turning those insights into relevant, well-grounded platform solutions. You will set engineering standards along with senior engineers from the whole company, mentor peers, and bridge platform engineering with AI and cybersecurity. Responsibilities * Platform Engineering - Architect and evolve the IDP, CI/CD pipelines, and automation frameworks. Own the long-term technical vision, define platform standards (IaC, GitOps), and select best-in-class tooling across build, deployment, monitoring, and security. * Developer Experience - Proactively identify and eliminate friction across the software lifecycle. Track DX metrics (DORA, SPACE) and use data to prioritize platform investments. Be the internal advocate for developers. * AI-Augmented Platform - Integrate AI capabilities into the platform (intelligent code review, anomaly detection, smart test generation). Evaluate and operationalize AI tools (GitHub Copilot, LLM-based assistants) and explore agentic automation to reduce developer toil. * Security & Compliance - Embed security-by-design into every platform layer: secure CI/CD (SAST, DAST, SCA, secret scanning), supply chain integrity (SLSA, SBOM), and least-privilege access. Lead our journey toward a DevSecOps culture, building the practices, automation, and mindset that will make security a first-class citizen across all engineering teams - an ambition we are actively working toward. * Reliability & Observability - Define SLOs/SLAs for platform services, ensure full-stack observability, lead incident response, and conduct blameless post-mortems. * Cross-functional Leadership - Collaborate with Engineering, SRE, Infrastructure, and Security teams. Mentor engineers, represent DevXP in architectural forums, and communicate technical trade-offs to diverse audiences. QUALIFICATIONS Qualifications * Degree in Computer Science or equivalent. * 8+ years in platform engineering or DevOps, with 3+ years at senior/expert level. * Track record of operating platforms at scale; fluency with TDD, trunk-based development, and continuous delivery. Required Skills * Platform & DevOps - CI/CD (GitHub Actions), GitOps, IaC (Terraform), Kubernetes, Docker, ArgoCD, GCP (GKE) * Observability - Prometheus, Grafana; SLO/SLI/error budget management. * AI & Automation - Hands-on integration of AI tools in engineering workflows; MLOps familiarity. * Leadership - Technical influence without direct authority, mentoring, strong communication. Nice to Have Skills * Platform & DevOps - Jenkins, Ansible, Cloud Run), testing strategies, Python/Go/Bash. * Observability - OpenTelemetry * Security - DevSecOps pipelines, SAST/DAST/SCA, SBOM, SLSA, policy-as-code (OPA, Kyverno), zero-trust principles. At Deezer, diversity drives innovation. Whatever makes you uniquely you, your experiences, your way of thinking, your journey, might be exactly what we need. If this role speaks to you and aligns with your interests and capabilities, even if you don’t meet 100% of the qualifications listed, please give it a try and tell us more! #BeYou ADDITIONAL INFORMATION At Deezer, you can be your true self as we believe that #everyvoicematters. We strive to build an inclusive culture and foster a diverse environment. Because we care and want to ensure each employee feels welcome and safe at work, we continuously focus on fighting biases and helping diverse teams work well together through multiple learning opportunities, e-learnings and workshops right from the onboarding : * Regular Diversity & Inclusion internal and external talks * Dedicated employee work streams on Gender equity, Ethnicity & Culture, Disability, Parenthood (signatory of the Parental Challenge) and LGBTQIA+ * Multiple e-learnings and mandatory training sessions for all managers * English and French courses for all, so that everyone can connect and feel included Beyond benefits like transportation, we offer you extra perks like: * A Deezer premium family account for free * Access to gym classes * Join over 70 Deezer Communities to connect beyond your day-to-day work, share passions, learn from each other and #Belong * Deezer parties several times a year and drinks every thursday * Allowance for sports, travelling and culture * Meal vouchers * Mental health and well-being support from Moka.Care * Great offices always located in dynamic and attractive districts, whether in Paris, London or Sao Paulo! * Hybrid remote work policy If you want to learn more about life and culture at Deezer, please visit our Welcome to the Jungle page here!