Consulting & Technical Support Specialist (m/w/d)

WHO WE ARE  We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 7 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.   Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!   YOUR MISSION As a Senior Workday Specialist, you will collaborate with the People team and overall Enterprise Applications team to plan, scope, build, test, deliver, and support exceptional solutions, primarily leveraging Workday and its satellite applications (e.g., Greenhouse, payroll platforms, Workato/WD Studio). As the newest member of the team, you'll contribute to a fun and dynamic team environment to build seamless automations, reporting, and integrations while working with cutting-edge technology.     WHAT YOU’LL DO  * HRIS Expertise: Act as an internal consultant for the People Team in planning, advising on the planning scoping and design of solutions within Workday and its ecosystem of applications * Configuration & Testing: Functionally configure, test, maintain and backup new and existing Workday integrations, business processes and reports; prepare for major feature releases * Support & Training: Provide ongoing support and training to end users; empowering business partners to maximize the potential of Workday. * Documentation: Develop and maintain comprehensive documentation of processes and configurations to ensure clarity and alignment across stakeholders * Team Development: Help to shape the culture, processes and impact of the Enterprise Applications team     WHO YOU ARE * 4+ years of hands-on functional Workday configuration experience across key modules, especially performance and compensation, with exposure to technical integrations (PECI, Core Connector, SOAP web services, etc.). * Analytical thinker with strong problem solving capabilities and a curiosity research, adopt and implement new technologies and methodologies * Adept at stakeholder communication and management, with a track record of success in high-tech, fast-paced environments * Full English professional proficiency, both written and verbal * Eagerness to learn new things / keeping track on the innovations in the HR systems field   WHAT’S IN IT FOR YOU * Flexibility to work where you thrive – Enjoy the freedom of our Hybrid working model, combining onsite collaboration and remote work, with an additional 25 days per year to work from a city or country of your choice. * Reward for your impact – Receive a competitive total compensation package aligned with Bitpanda’s pay-for-impact policy, including participation in our stock option plan. * Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP. * Time to recharge – On top of your standard annual leave, Prioritise your wellbeing with 3 additional days of paid time off to rest, reset, and recharge, available once you’ve been with us for 6 months. * Continuous learning and growth – Grow your skills and stay ahead in your career with unlimited access to Udemy’s library of online courses at your own pace. * Exclusive perks and rewards – Enjoy discounts, rewards, and perks from partners worldwide across lifestyle, wellness, tech, and travel. * Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family. * Fuel and focus on-site – Pandas in Vienna, Bucharest, Barcelona, and Berlin can enjoy free onsite dining, with freshly prepared lunches and snacks to keep you fueled and focused all day long. * Recognition for your contributions – Celebrate milestones and achievements with recognition and rewards for your Tenure at Bitpanda. * Show your Bitpanda pride – Access exclusive Bitpanda-branded merchandise and gear to represent. * Connect and celebrate with your team – Join unforgettable company events, from our Winter Party in Vienna to gatherings worldwide, fostering fun, connection, and celebration        .…and even more location-specific benefits designed to make life at Bitpanda even more rewarding wherever you are.   Above all, you will have the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform. BITPANDA IS COMMITTED TO FOSTERING A FAIR AND EQUAL ENVIRONMENT BASED ON TRUST AND MUTUAL RESPECT. WE BELIEVE THAT A DIVERSE AND INCLUSIVE WORKPLACE IS PARAMOUNT TO OUR SUCCESS AND WE ARE COMMITTED TO BUILDING A TEAM THAT REPRESENTS A WIDE VARIETY OF BACKGROUNDS, PERSPECTIVES, AND SKILLS. * THESE BENEFITS MAY BE ADJUSTED AT BITPANDA’S DISCRETION AND DO NOT APPLY TO OUR INTERNSHIPS AND EXCEPTIONS TO OUR HYBRID WORKING POLICY APPLY TO TEAMS WITH SHIFT SCHEDULES OR FOR FOLKS WHOSE ROLES REQUIRE THEM TO BE IN-OFFICE (THINK: WORKPLACES TEAM OR IT).

ABOUT EYE SECURITY Eye Security is providing cybersecurity with embedded cyber insurance solutions for organizations in Europe. Headquartered in the Netherlands, we are already over 170 FTEs and continue to grow internationally. We combine cutting-edge technology with hands-on expertise to detect, respond to, and recover from cyber threats in real time. Our team brings together talent from intelligence, military, tech, and consulting backgrounds — all united by a shared mission: to make enterprise-grade cybersecurity accessible to every business, not just the big players. At Eye, you’ll work on projects with an international footprint, solving real-world challenges and helping to build a safer digital future for our clients. ABOUT THIS ROLE We are looking for a Staff Cyber Security Specialist (f/m/x) to strengthen our Incident Response and Security Operations capabilities. This is a senior individual contributor role for an experienced incident responder who enjoys solving complex security challenges and helping organizations navigate critical cyber incidents. In this role, you will lead incident response engagements from investigation through recovery, working directly with customers during some of their most challenging moments. You will act as a trusted technical authority within the team, mentor less experienced responders, and help drive improvements across our security operations. Unlike traditional consultancy environments, you will operate within a product-driven MDR organization serving more than 1,000 customers across Europe. This gives you the opportunity to work at scale, leverage large security datasets, and contribute improvements that strengthen protections across our entire customer base. You will work with state-of-the-art security tooling while collaborating with security professionals from intelligence, military, consulting, national CERT, and technology backgrounds. Alongside operational response work, you'll have opportunities to contribute to internal research initiatives, Bug Bounty Fridays, Capture The Flag events, and other technical projects that help push our capabilities forward. This position is based in the Netherlands and reports directly to the Director of Security Operations. WHAT YOU WILL DO * Act as a leading technical authority within Security Operations, taking ownership of strategic improvement initiatives and helping shape the future direction of our incident response and security operations capabilities. * Lead cyber incident response engagements from intake through recovery. * Act as the technical lead during investigations, coordinating response activities and driving outcomes. * Conduct forensic investigations to determine attack scope, root cause, and impact. * Support customers during active cybersecurity incidents and provide clear technical guidance. * Support MDR and Security Operations activities when not engaged in active incident response cases. * Work with internal and external stakeholders, including management, legal counsel, law enforcement, and regulators when required. * Mentor junior and medior responders and help raise the technical maturity of the team. * Contribute to the continuous improvement of incident response methodologies, playbooks, and operational processes. WHAT YOU WILL NEED * 6+ years of experience in cybersecurity with significant hands-on experience in Incident Response, Digital Forensics, Security Operations, or related disciplines. * Proven ability to independently lead and manage cybersecurity incidents end-to-end. * In-depth knowledge of Windows, Linux, and macOS operating systems, file systems, security architecture, and attack surfaces. * Strong knowledge of enterprise infrastructure, networking, and network security principles. * Experience with EDR platforms such as CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne, or similar technologies. * Knowledge of cloud environments and cloud security concepts across Microsoft 365, Azure, AWS, or Google Cloud. * Strong investigative and analytical skills with experience collecting and analysing evidence during security incidents. * Ability to communicate technical findings clearly to both technical and non-technical stakeholders. * Experience mentoring or coaching other security professionals. * Strong ownership, collaboration, and communication skills. * Fluency in English (internal working language) * Fluency in Dutch (required for client communication) Nice-to-have * Experience developing scripts, tools, or automations to support investigations and response activities. * Experience conducting technical security research. * Knowledge of threat actors and attacker tactics, techniques, and procedures (TTPs). * Experience working in a CERT, CSIRT, MDR, or DFIR environment. WHAT WE OFFER * A meaningful mission: protect organizations across Europe from real-world cyber threats * Work with top-tier professionals from national CERTs, intelligence agencies, and leading tech backgrounds * A remote-friendly culture with quarterly meetups and annual company retreats (in Spain, Portugal, Italy…) * Thursday socials to stay connected * A generous time-off policy, including wellbeing and volunteering days