Forward Deployed Engineer Working Student (m/f/d)

At praxipal, we are building an AI-powered healthcare admin workforce to address the global shortage of medical staff. Medical assistants are too valuable to spend their days chasing callbacks, cleaning up schedules, sending repetitive messages, or wrestling with invoicing and documentation workflows. Staff should spend time on patients. That’s why we build Luna. Our AI receptionist, Luna, answers and automates phone calls and she’s loved by more than 100 medical practices. Right now, we’re expanding her from calls to end-to-end patient communication across any channel. Over the next years, we’ll grow her into an AI worker that automates all administrative processes in medical practices, embedded directly into the systems teams already use. We’re backed by one of Europe’s leading investors and are one of the fastest growing healthtech startups in Germany. Our team has previously worked and studied at Palantir, Amazon, SAP, the University of Cambridge, and Hasso Plattner Institute. We are hiring a Forward Deployed Engineer to take technical ownership of our most important customer deployments. THE ROLE This is a hands-on role with end-to-end responsibility for customer deployments and technical success. You will work directly with a subset of our customers, configure and customize our product to their specific environments, and ensure that Luna works reliably in real-world healthcare settings. You will also build automations and internal tooling that allow the forward deployed engineering team to onboard customers faster and more reliably over time. This role sits at the intersection of engineering, product, and customer reality. The role is on-site in Berlin and requires fluent German. WHAT YOU’LL DO Core Responsibilities (You will be the primary owner and decision-maker for the customers you support.) * Own the technical onboarding of new customers, from first deployment to stable production usage * Configure and customize Luna to fit different practice setups, workflows, and constraints * Implement customer-specific solutions where necessary and feed recurring patterns back into the core product * Act as the technical point of contact for your customers when things don’t behave as expected * Identify friction in onboarding and customer operations and build automations or tooling to remove it Project-Based Work * Build internal tools, scripts, and automations that help scale forward deployed engineering * Support Sales, Customer Success, and Marketing with technical insights, analytics, and targeted improvements * Help investigate and resolve production issues affecting customers, and turn learnings into lasting fixes WHAT WE’RE LOOKING FOR Must-Have * Hands-on programming experience * Proven ability to own software or technical systems end-to-end * Comfortable working directly with customers on technical topics * Fluent German (spoken and written) * Looking forward to working on-site in Berlin in a fast-moving environment in build-mode Nice-to-Have * Strong hands-on programming experience in TypeScript and/or Python * Prior experience in startups or scale-ups * Experience with observability and debugging tools (e.g. Sentry, Grafana, Langfuse) * Prior responsibility for customer-facing technical work * Experience improving operational or onboarding processes through automation LOCATION & COMPENSATION * Location: Berlin (100% on-site) * Competitive compensation: €65,000–€90,000 total compensation (cash + equity) * Office perks: A beautiful workspace in Berlin Mitte, complete with a ping pong table, PlayStation, and VR setup. * Team bonding: Regular get-togethers, happy hours and offsites. * Mobility: Deutschland-Ticket Jobticket * Health and productivity: Free dinners, subsidized lunches and sponsored Urban Sports Club subscription. If you want to shape the next generation of healthcare software with us, apply now.

ABOUT US STARK is a defence technology company redefining how autonomous and electronic warfare systems are engineered and deployed. We design, build, and operationalise high-performance electronic warfare (EW) and unmanned systems that provide NATO forces with decisive advantages in contested electromagnetic environments. Our work is grounded in precision, responsibility, and uncompromising engineering discipline, giving you the exciting opportunity to collaborate directly with world-class industrial design and EW experts. YOUR MISSION As a Mechanical Engineer in the Electronic Warfare division, your focus will be on speed, adaptability, and execution. Working alongside industry-leading industrial designers and EW specialists, your primary mission is to rapidly design, package, and integrate cutting-edge EW payloads into autonomous loitering munition systems. We aren't looking for someone to spend years building a single, monolithic asset; we need a versatile problem-solver who can quickly tackle a variety of hardware, thermal, and structural challenges to get reliable systems into the field. RESPONSIBILITIES * Package and integrate complex EW hardware, antennas, and RF payloads into autonomous loitering munition systems. * Collaborate with in-house industrial design and EW experts to balance high-level aesthetic and functional design with rugged defense requirements. * Get hands-on with the validation process - quickly designing fixtures and executing testing inside advanced chambers (thermal, vibration, and environmental shock). * Use FEA and CFD as practical tools to solve thermal dissipation and high-g load challenges efficiently. * Partner closely with RF and software teams to rapidly iterate on mechanical constraints and real-time mission requirements. * Move fast from initial CAD modeling through rapid prototyping to manufacturing handoff. QUALIFICATIONS * A history of successfully solving a variety of mechanical packaging and thermal challenges quickly, rather than dedicating years to a single project. * High proficiency in modern 3D CAD software (e.g., SolidWorks, NX, or Creo) and practical simulation tools for FEA/CFD. * Experience packaging ruggedised electronics or payloads into weight-critical, high-vibration platforms (UAVs, robotics, or aerospace). * Hands-on experience preparing hardware for environmental testing and adjusting designs based on quick test results. * Ability to collaborate clearly and move projects forward seamlessly with RF and software teams. RELEVANT BACKGROUNDS * Aerospace, UAV, or robotics structural and mechanical design. * Enclosure design for ruggedised electronics, RF front-ends, or Software-Defined Radios (SDRs). * Fast-paced hardware prototyping environments. NICE TO HAVE * Understanding of how mechanical material selection impacts RF transparency and EMI/EMC. * Experience with composite materials and lightweight manufacturing techniques. * Familiarity with environmental qualification concepts (e.g., MIL-STD-810).