
Upvest · Berlin
At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best...
At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of
investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment
API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business.
We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in
2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is
backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture
Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent -
serves as a massive catalyst for our growth, allowing us to offer premier investment experience.
As Upvest enters the next stage of growth, we are looking for an exceptional Director/Head of of Data & AI. You will work closely
with Mislav Ilich (Product Director), Roberto Fajardo (SVP Engineering) and Martin Kassing(CEO), owning topics critical to
Upvest is live across 20+ markets and serves over 2 million users, generating vast volumes of transactional, market, and client
data. Today, this data's full potential remains untapped. Your first mission is to define and drive a data product strategy that
transforms this asset into a competitive differentiator for our clients, our internal teams, and our regulators.
You will establish a clear vision for how Upvest's data creates value: through client-facing insights, internal intelligence, and
productised data capabilities embedded within the Investment API. You will set strategy, direction and partner closely with
engineering and analytics to build the right foundations.
AI is a core lever for scaling Upvest's platform, serving clients better, and building meaningful differentiation in the European
investment infrastructure market. As Director of Data & AI, you will own the AI product roadmap end-to-end: identifying the
highest-impact use cases, prioritising ruthlessly and driving them through to production.
Whether deploying LLM-powered tooling for internal operations, building intelligent features into the Investment API, or enabling
real-time risk and compliance signals — you will translate AI capability into productised value with clear ROI. You will help ship
world class AI systems that are operationally robust and commercially meaningful in a regulated environment.
Upvest has highly capable data and analytics teams ready to be unlocked. Your mission is to give them the product leadership,
direction, and strategic clarity they need to do their best work. You will define the operating model for the Data & AI product
function — setting standards for discovery, delivery, and stakeholder alignment across Engineering, Compliance, Risk, Finance, and
Product.
You will be a builder and a multiplier: attracting great talent, coaching your team, and creating a culture of ownership and high
standards. You will be the voice of data and AI in product and engineering leadership translating a technical vision into a clear,
executable strategy that earns trust across the organisation and with our executive team.
roadmap and business strategy. A seat at the table with engineering and product leadership.
success with your teams — with your manager and senior leadership ready to support you at all times.
engineering counterparts to deliver client value in a decoupled and dynamic manner.
have established strong practices around feedback, team health and social events resulting in consistently high eNPS.
stack, and working with the most relevant fintechs and financial institutions provide for an incredibly rewarding learning
experience.
environments.
products.
contracts, lakehouse architecture, MLOps) and combine that with your product management expertise.
investment (e.g. Kafka, Spark, Flink, Airflow, Dagster, Lakehouse/Warehouse patterns, MLOps).
with the most powerful models and tooling on the market.
regulated financial infrastructure.
professional coaching and enjoy the flexibility to work remotely abroad for up to 183 days a year.
and a participation in our employee equity program.
best work.
colleagues and celebrate our achievements.
others.
Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all
employees.
TOGETHER, WE SHAPE THE FUTURE OF HEALTHCARE We are looking for you as a Senior Operational Excellence Specialist to support our Operational Excellence team in Berlin. As Senior Operational Excellence Specialist, you take on a central role in the further development, scaling, and continuous optimization of our operational processes in Customer Operations at Doctolib Germany. With a clear focus on Customer Care, you identify and implement both tactical and strategic improvements together with Customer Care, always with the goal of sustainably increasing our service quality and customer satisfaction. You work closely with management as well as relevant interfaces, use data-driven analyses and KPIs as the basis for well-founded decisions, and ensure transparent, impactful reporting. YOUR RESPONSIBILITIES * Performance monitoring and management: You develop tactical and strategic KPIs and set up automated dashboards to measure and manage Customer Operations performance * Process improvement: You analyze existing processes, uncover weaknesses and inefficiencies, and implement sustainable process improvements, including tooling and automation * AI-driven process design: You rethink Customer Operations workflows and design them with AI. You identify tasks with high automation potential, conceive the interplay between humans and AI agents as one system, and step by step elevate processes to a higher level of automation and quality * Budget planning: You create budget, cost, and capacity planning for Customer Care, manage it based on data, and specifically identify efficiency potential to ensure consistently high service quality with optimal use of resources * Data-driven decision-making: You ensure that operational decisions are made on the basis of sound analyses and clearly defined KPIs. You foster a culture of Operational Excellence across the entire team while always keeping the customer experience in focus * Collaboration & communication: You work closely with all relevant stakeholders and departments to think through and implement process improvements end to end. You present findings and recommendations clearly and appropriately tailored to stakeholders and management, always with an eye on adding value for the Customer Care area YOUR PROFILE Are you convinced that you bring exactly what this position needs? Then we encourage you to apply. Even if you don't meet every single requirement, you might still be exactly the right future Doctoliber for this or other positions! To become part of our team, you bring the following: * 5+ years of experience in strategy consulting, business performance management, Operational Excellence roles (Sales, Account Management, Operations, Logistics), or similar roles * A proven track record of using data analysis to support business decisions and improve performance, ideally with a strong connection to Customer Care or Customer Operations * Experience leading cross-functional project teams and managing and organizing multiple parallel projects and initiatives * Strong analytical skills and the ability to synthesize complex data into clear, actionable insights * You handle AI tools and agents with confidence, you equip agents with the right context, manage their use responsibly, and assess the quality of their output with sound judgment; ideally, you already have some experience redesigning processes with AI * Excellent communication and presentation skills, with the ability to influence and engage stakeholders at all levels We would also be particularly interested in: * Knowledge of statistics as well as data analysis tools, methods, and software (e.g., MetaBase, Google Sheets); SQL is a plus * Experience with CRM and/or Customer Success tools such as Salesforce; a Lean Six Sigma certificate is a plus * Business-fluent English (minimum C1) as well as solid German skills (minimum B1) required WHAT WE OFFER YOU * A Deutschlandticket sponsored by Doctolib if you work from the office or in a hybrid model * 28 days of vacation + 1 additional day for each full calendar year of employment (up to a maximum of 30 days) * The option to work from abroad for 10 days per year * Supplementary company health insurance with individual additional benefits (including teeth cleaning and more) * A company pension scheme (bAV) with a 40% employer contribution (15% during the probationary period) * Participation in Doctolib's long-term employee share program, DoctoGrowth * The Doctolib Parent Care Program, which includes extra parental leave (1 month) and more * Free mental health and coaching sessions through an external partner * In addition to healthy snacks and a regular breakfast buffet, we offer meal vouchers * A subsidized sports program with our partner Urban Sports Club * For caregivers and employees with disabilities, an offer including more flexible working hours, additional medical leave, and psychological support THE INTERVIEW PROCESS * Interview with your TA Partner * Introductory meeting with our Head of Operational Excellence * Peer interview * Case study with the Director of Operations * Final interview * At least two reference checks by phone JOB DETAILS * Permanent contract * Full-time * Berlin * Hybrid working model (3 days in the office per week) * Starting immediately We pursue the vision of improving everyone's health. This is also reflected in our recruiting. We evaluate applications solely on the basis of qualifications and motivation. We do not tolerate discrimination. The more diverse our team and ideas are, the more our product will be able to improve the health of our users. That's why we invite you to apply, regardless of gender, religion, age, sexual orientation, ethnicity, or disability. To ensure equal opportunity, you can omit information such as photos, age, etc. from your application. Please let us know what accommodations we can make to support you in the best possible way. We look forward to digitalizing healthcare together with you! All information provided will be processed by Doctolib for application management purposes. For details on data processing, please click here. If you have any questions or wish to exercise your rights, please contact hr.dataprivacy(at)doctolib.com. #LI-MZ1
SET A NEW PULSE FOR HEALTHCARE! We are looking for a Head of Design Systems to join the Brand and Design team at Doctolib. Your mission will be to ensure every Doctolib product surface is built on a consistent, high-quality design foundation. You will own Oxygen, Doctolib's design system - much more than a component library. Oxygen is how we deliver our brand identity consistently throughout the product and the critical infrastructure that ensures design quality at scale across an AI-first development environment. With over 50 designers and engineers building across multiple markets and product surfaces, your work will directly shape the experience of more than 90 million patients and 400,000 healthcare professionals. Working in the tech team at Doctolib means building innovative products and features to improve the daily lives of care teams and patients. WHAT YOU'LL DO Your responsibilities include but are not limited to: * Set the multi-year vision and roadmap for Oxygen, connecting the dots across engineering, design, and brand teams. Translate system health into business impact and own the investment strategy for the teams, tools, and governance that support it. * Establish cross-functional governance across Design, Product, Engineering, and Brand teams, defining contribution models, change management processes, and the standards other teams are expected to follow. * Own design output quality across the product, ensuring that AI-generated interfaces are coherent, consistent, and on-brand at every touchpoint across the company. * Define and drive cross-organizational adoption, measuring adoption rate, component coverage, and contribution velocity, and connecting those metrics to product team speed and quality. * Manage and grow a team of design system designers and engineers, setting career paths, a high bar for craft, and hiring for the roles the system needs next. WHO YOU ARE Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply. You'll be a great fit if you: * Have 10+ years of experience in product design or design systems, with a proven track record of scaling a mature, complex system across multiple product teams or lines of business * Bring engineering fluency: you understand the technical architecture of a design system, how platform teams operate, and the latest best practices in AI-first software engineering as it relates to design systems * Have demonstrated senior stakeholder management skills, with the ability to negotiate priorities with leadership at Director level and above across large, distributed organizations, and drive change management at scale * Take a data-informed and outcome-oriented approach: you measure system health in real metrics (adoption rate, handoff defect rate, contribution velocity) and connect those numbers to product quality and business outcomes * Have experience in a regulated, enterprise, or healthcare-adjacent context where accessibility (WCAG), localization (i18n, RTL), and multi-market constraints are critical to design systems * Are fluent in English It would be fantastic if you: * Have experience owning large-scale change management programs across cross-functional organizations * Speak additional European languages, such as French, German, or Italian LIFE AT DOCTOLIB TECH * Our solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to country and healthcare specialty requirements. * Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native. * We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here. Want to learn more about our tech culture and environment? Visit the Doctolib Tech site. WHAT WE OFFER * Free comprehensive health insurance (basic package) for you and your children * 25 days of paid vacation per year, plus up to 14 days of RTT * Free mental health and coaching services through our partner Moka.care * Work from abroad for up to 10 days per year thanks to our flexibility days policy * Lunch vouchers (Swile card) worth €8.50 per working day, with €4.50 covered by Doctolib * A subsidy from the work council to refund part of the membership to a sport club or a creative class * 50% reimbursement of your public transport subscription * ParentCare Program: Enjoy full salary coverage (100%) during your first month of birth leave, and 75% during the second, covered by Doctolib * For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support * Relocation support in case of international mobility * Access to the best AI tools for coding, development and dedicated training OUR INTERVIEW PROCESS * Recruiter Interview * Portfolio Review * Design System Live Case * Behavioral Interview * At least one reference check We want your experience to be clear, respectful, and transparent. Learn more about our hiring process on our candidate experience page. JOB DETAILS * Permanent position * Full-time * Paris, France * Hybrid work setup (up to 2 remote days per week) * Start date: as soon as possible WE WELCOME EVERYONE At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, or disability. To ensure equal opportunities, we invite you to exclude personal information (e.g., pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. Join us in building the healthcare we all dream of!
🌎 WHAT WE DO WE BUILD SOFTWARE TO ENABLE SUSTAINABLE AGRICULTURE SUPPLY CHAINS. ~31% of global GHG emissions originate from food-related activities. For the first time in history, climate performance has become an overall business performance indicator. Enterprises are mandated by regulatory bodies to disclose their climate performance, which leads to increasing pressure from investors, competitors, retailers, and consumers to prevent and reduce their CO2e emissions. Over the next 10 years, companies have set ambitious reduction targets that need to be met. Enterprise software and new business processes can help - to make processes in the day-to-day more efficient, connect farmers better to their partners and thus, enable action in supply chains. We raised >€10m in funding in the first 2 years of our existence, we launched our enterprise product, signed and onboarded some of the largest F&B players in Europe, and put together what we believe is the best-suited early stage tech team in Europe. Today Root is the #1 primary data collection platform for dairy in DACH. We are AI-enabled at the core and driving the AI transformation across the food and agri world. The next chapter is bigger. 🔭 WHAT YOU WILL WORK ON YOUR MISSION Build on top of Europe's #1 primary data collection platform and bring it to new heights - new markets, new commodities, ready for action. You will own our core product line end-to-end. Today it is the leading platform in Europe for collecting farm-level data at scale. Tomorrow it needs to be the foundation that powers the next decade of agricultural decarbonization. That means making the product ready for action, expanding into new commodities, and bringing it to new geographies across Europe. WHAT YOUR JOB WILL LOOK LIKE: * Own the product line end-to-end. From discovery to delivery to ongoing maintenance. You decide what gets built, when, and why. * Lead an engineering and design squad. Set the pace, manage tradeoffs, keep the team focused on what matters. Routines, rituals, prioritization - that is on you. * Prioritize across competing demands. Customer escalations, internal stakeholder asks, methodology updates, expansion bets. You will rarely have enough capacity for all of it. Make the calls that move the needle, communicate them clearly. * Go deep on methodology. Calculators, data sources, agricultural emission factors. The product is only as good as the science underneath. You will become one of the most knowledgeable people in Europe on how farm-level emissions get calculated. * Drive expansion into new markets and commodities. Run discovery in new geographies, pressure-test our offering with local customers, decide where we double down and where we pull back. * Make it action-ready. Data collection is the foundation. Reduction is where customer value compounds. Shape how our primary data product becomes the launchpad for everything we build on top of it. * Ship. We are still early stage. Time-to-customer-value beats perfection. Builder mentality is non-negotiable. 🦾 HOW WE SUPPORT YOU You will report directly to our Head of Product. Some of our angel investors that will actively mentor you: * Jan Philipp Thomsen (VP Product @Celonis) - scaling enterprise B2B SaaS * Vassili Samolis (Director Product @Doordash, ex-Instagram, ex-Pinterest) - product discovery at scale It is important to us to give you the best conditions for learning and career growth. This is why we have designed our cap table in a way that all our early employees get functional experts as mentors by your side. 🧺 WHAT YOU BRING ALONG You might be a good fit if you can demonstrate the following things: * 2-3 years of product management experience, ideally at an early-stage B2B SaaS company that shipped at a high pace. * Strong prioritization is your superpower. You can hold customer escalations, internal stakeholder asks, and long-term bets in your head at the same time, and decide what gets done first. You communicate those decisions clearly to engineers, designers, customers, and leadership alike. * Comfortable leading engineering and design. You know how to keep a squad moving, when to step in, when to step back. You can hold a productive conversation with both an engineer and a designer in the same hour. * Some technical understanding. You do not need to write production code, but you should be able to reason about systems, data models, and the tradeoffs that affect what is feasible. * Appetite to go deep. Agricultural emissions methodologies are not light reading. You should be the kind of person who gets curious, not bored, when the conversation turns to calculators and data sources. * Builder mentality. You enjoy shipping. You would rather have something live and imperfect than perfect and unshipped. * AI-fluent. Modern AI tools are part of your daily craft - for discovery synthesis, prototyping, writing, coding. You also have a point of view on how AI reshapes the products we build. * Bonus: a genuine interest in farmers, agriculture, or the food system. Not required, but it will make Monday mornings a lot more fun. 🤗 You don't feel like you fulfill all the criteria? We get it: confidence can sometimes hold us back from applying for a job. But guess what?! There is no such thing as a “perfect” candidate. The only thing you need to ensure along the recruiting process and beyond is that the problem that we are solving with Root is one you cannot wait to get out of bed for on Monday morning! 🎢 HIRING PROCESS Our ambition is to offer you an end-to-end experience that is fast and uncomplicated - we aim to keep the end-to-end process to 10 working days. We send you prep material for each step and maximise transparency at every step. Root Global is an equal opportunity employer, which means we do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. We celebrate diversity and are committed to creating an inclusive environment for all employees.