
Valtech · Bengaluru
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a v...
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we
offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.
At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether
you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer
experiences, your work will help transform industries.
As a Sterling OMS Lead, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You
bring 8+ Years of experience, a growth mindset and a drive to make a lasting impact.
Role Overview
We are seeking an experienced Sterling OMS Lead to architect, design, and lead the implementation of enterprise-level Order
Management System solutions. This role demands a deep technical expert who can bridge the gap between business requirements and
technical execution, leading a team of developers and guiding the overall solution strategy. The ideal candidate will possess
strong expertise in IBM Sterling OMS, modern cloud-native architectures (AWS/Azure), and full-stack Java development .
Key Responsibilities
Technical Leadership & Strategy
Lead the design, development, and customization of IBM Sterling OMS modules, including Web SOM, Web COM, and Call Center UI .
Architect scalable, high-performance solutions, defining the technical roadmap and overseeing the delivery of complex OMS projects
.
Define and enforce best practices for development, customization, integration, and code quality, including conducting code reviews
.
Guide the team in translating functional requirements into detailed technical design documents and configuration specifications .
Act as the Subject Matter Expert (SME) for all technical aspects of the Sterling OMS platform, providing guidance on complex
business scenarios .
Development & Implementation
Lead the development of core OMS functionalities, including order orchestration workflows, sourcing rules, fulfillment logic, and
pipeline configurations .
Oversee the integration of Sterling OMS with external systems such as ERP (e.g., SAP), WMS (e.g., Blue Yonder), CRM, payment
gateways, and e-commerce platforms .
Build and maintain Java-based microservices and REST/SOAP APIs to support scalable order management and integration needs .
Leverage cloud platforms (AWS/Azure) and containerization tools (Docker, Kubernetes) for deployment and management of applications
.
Manage and execute data migration, system configuration, and deployment processes .
Team & Stakeholder Management
Mentor and lead a team of 3-10 developers and engineers, both onshore and offshore, fostering a culture of technical excellence .
Collaborate with cross-functional teams, including product managers, business analysts, QA, and DevOps, to ensure seamless
delivery .
Participate in client discussions, status reporting calls, and manage stakeholder expectations effectively .
Production Support & Troubleshooting
Oversee L2/L3 support, proactively monitoring production systems to ensure high availability, performance, and scalability .
Lead root cause analysis (RCA) for high-impact production issues and implement permanent fixes .
Provide off-hours support for critical production downtime and business-impacts .
Required Skills & Qualifications
Experience & Education
Total Experience: 8+ years of overall experience in software development and IT, with a minimum of 4-6 years of hands-on
experience specifically in IBM Sterling OMS .
Education: Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience) .
Technical Proficiency
Sterling OMS Expertise: Deep proficiency in IBM Sterling OMS components, including Order Management, Inventory
Management, Fulfillment, Process Types, Pipelines, User Exits, and Agents .
Development Stack: Strong experience in Java/J2EE, Spring Boot, REST API development, and familiarity with JavaScript, XML, and
Cloud & DevOps: Extensive experience with cloud platforms (AWS preferred, or Azure/GCP), containerization (Kubernetes, Docker),
and CI/CD pipelines (Jenkins, Maven) .
Database: Proficient in writing optimized SQL queries and working with relational databases like Oracle or DB2 .
Architecture: Deep understanding of microservices architecture, event-driven design (e.g., Apache Kafka), and integration patterns
.
Domain & Process Knowledge
Retail & eCommerce: Solid understanding of the Retail domain, including e-commerce, order-to-cash lifecycle,
and fulfillment models (e.g., SFS, BOPIS, Dropship) .
SDLC & Agile: Proven experience in the full Software Development Life Cycle (SDLC) and working within Agile/Scrum environments .
Soft Skills & Leadership
Excellent problem-solving and analytical skills .
Strong communication, documentation, and stakeholder management abilities .
Proven ability to lead, mentor, and guide technical teams .
If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we
recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.
We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about
building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background,
you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.
This is a Fulltime position based in Bangalore Location.
Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.
Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant
experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application.
We review all candidates based on skills, experience, and potential.
⚠️ Beware of recruitment fraud! Only engage with official Valtech email addresses ending in @valtech.com.
We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either
indicate it in your application or let your Talent Partner know.
Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts,
categories, and cultures, we help brands unlock new value in an increasingly digital world.
At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal,
Mars, Audi, P&G, Volkswagen Dolby, and more.
At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a
workplace where everyone has the support to thrive, grow and innovate.
Are you ready to create what’s next? Join us.
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: * The work we do and the innovation we drive * Our values of share, care and dare * A workplace culture that fosters creativity, diversity and autonomy * Our borderless, global framework, which enables seamless collaboration THE ROLE As a Fluent Commerce Developer you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 3+ YEARS of experience, a growth mindset and a drive to make a lasting impact. You will thrive in this role if you are: * A curious problem solver who challenges the status quo * A collaborator who values teamwork and knowledge-sharing * Excited by the intersection of technology, creativity and data * Experienced in Agile methodologies and consulting (a plus) Role responsibilities * Design and implement order orchestration Workflows on the Fluent Commerce platform — modelling states, rulesets, triggers, and user actions that encode each client's business processes. * Develop custom Rules in Java using the Fluent SDK (Rules SDK) to implement business logic such as validation, sourcing, allocation, fulfilment, and notifications. * Build and consume the platform's GraphQL API — writing queries and mutations against Fluent's data entities (Order, Fulfilment, Inventory, Availability, Returns, Location) and designing efficient data access for downstream consumers. * Build and extend user interfaces with the OMX UX Framework, including custom form fields and configured web apps that react to workflow state. * Integrate Fluent Commerce with surrounding systems — ecommerce platforms (e.g. commercetools, SAP, Salesforce, Adobe), ERPs, WMS, POS, payment, and carrier/3PL services — using event-driven patterns, webhooks, connectors, and middleware. * Configure inventory and sourcing logic, including Available-to-Promise (ATP), fulfilment location networks, and sourcing strategies. * Write automated tests for rules and workflows (e.g. JUnit with Fluent's util-test / WorkflowExecutor utilities), and validate behaviour with Postman and the GraphQL explorer. * Package and deploy solutions as modules/plugins across environments; support CI/CD, monitoring, and release processes. * Troubleshoot production issues — diagnosing stuck orders and waves by inspecting audit events and workflow paths, and re-triggering or remediating safely. * Contribute to technical design, code reviews, documentation, and estimation; [mentor junior developers and share Fluent best practices across the team]. MUST HAVE QUALIFICATIONS * [3+] years of professional software development, with strong core Java skills. * Hands-on experience building on Fluent Commerce / Fluent Order Management — workflows, rules, and the Fluent SDK. (For candidates new to Fluent: strong Java plus another OMS/orchestration platform, with willingness to certify quickly.) * Solid GraphQL experience (schemas, queries, mutations) and comfort with REST, JSON, and API design. * Understanding of event-driven and asynchronous architectures — webhooks, message/event handling, and integration between distributed services. * Experience integrating enterprise systems (commerce front-ends, ERP, WMS, POS, carriers) through APIs and middleware. * Familiarity with cloud (AWS preferred), Git-based version control, and CI/CD pipelines. * Strong debugging and problem-solving skills, and the ability to reason about data flowing through a complex orchestration engine. * Clear written and verbal communication in English, and the ability to work with both technical and business stakeholders. NICE TO HAVE QUALIFICATIONS * Fluent Commerce certification (via the Fluent Commerce Builders Portal / Learning Pathways) or a clear plan to obtain it. * Front-end skills (JavaScript / TypeScript / React) for deeper OMX UX Framework work. * Experience with composable / MACH commerce and platforms such as commercetools, or with the broader headless ecosystem. * Domain knowledge of retail order management and omnichannel fulfilment — Click & Collect / BOPIS, Ship-from-Store, split fulfilment, returns and exchanges. * Experience migrating from or integrating with other OMS platforms (e.g. IBM Sterling, Manhattan, Salesforce OMS). * Exposure to serverless (AWS Lambda), containers, and infrastructure-as-code Qualifications * Degree in Computer Science, Software Engineering, or equivalent practical experience. * [Fluent Commerce certification required within [X] months of joining — a partner requirement for our practice.] If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. COMMITMENT TO REACHING ALL KINDS OF PEOPLE We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. THE BENEFITS This is a Fulltime position based in Bangalore. Beyond a competitive compensation package, we offer: * Flexibility, with remote and hybrid work options (country-dependent) * Career advancement, with international mobility and professional development programs * Learning and development, with access to cutting-edge tools, training and industry experts Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. YOUR APPLICATION PROCESS Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud! Only engage with official Valtech email addresses ending in @valtech.com. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. ABOUT VALTECH Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what’s next? Join us.
A Taste of Who We Are: Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry’s source for food service news and trends. Our Mission Delight our guest. Every meal. Every day. Our Core Values Exceptional – We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry. Hospitality – We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time. Collaboration – We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences. Responsibility – we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way. Innovation – We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services.