
Databricks · Bengaluru
P-1558 We are looking for a strong Support Operations Leader, who will serve as the operational leader and strategic partner for the Bangalore support team. Yo...
We are looking for a strong Support Operations Leader, who will serve as the operational leader and strategic partner for the
Bangalore support team. You will own critical support operations workflows and rhythms, strengthen coverage across priority
support motions, and partner closely with cross-functional teams to improve how support operates at scale.
An ideal candidate for this role will be a hands-on operational leader with a strong product operations mindset. The candidate
will own core support operations rhythms, including shift scheduling, coverage planning, workflow clarity, and operating cadences,
while driving cross-functional alignment across Support, Product, Engineering, and R&D Ops to improve team effectiveness and close
operational gaps.
This person should be comfortable organizing ambiguity, bringing structure to fast-moving environments, and translating strategy
into clear execution. They will act as the trusted day-to-day partner for the support team, help bridge communication and
execution gaps across regions, and drive process maturity that measurably improves support readiness and team effectiveness.
across priority workflows
with leadership
execution
clarity, playbooks, and execution priorities
moving through ambiguity
ticket triage, draft comms, root cause exploration, repetitive ops workflows
one-off workarounds
regions
operational judgment
operational leadership role
Operations teams
etc.).
can give concrete examples of how it's changed the quality of your output, not just your speed
operations environments
leadership, and business impact
About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and
over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI.
Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse,
Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific
details on the benefits offered in your region click here.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to
ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment
at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or
expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation,
socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's
discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an
applicant on this basis alone.
Toast is building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: running the businesses they love. We’ve grown into a leading hospitality software company in the U.S., and are now entering our next phase of growth—one defined by scale, complexity, and a new class of enterprise customers. Every restaurant is unique, and a restaurant’s menu expresses its individual brand and product offerings. Inside a Toast restaurant, the definition of the menu becomes the common language between guests, servers, and the kitchen. In our digital ordering products, a great menu serves as both a billboard and a roadmap to an excellent dining experience. It is the central hub for restaurant configuration– it determines what guests can order, how the dishes are presented and priced in different contexts, where they are routed for fulfillment and how they are coursed, how they are prepared, whether the ingredients are still available, and how they are classified for reporting. A menu is always evolving: kitchens create new dishes, managers experiment with pricing and presentation, and staff optimize the menu for restaurant operations. We create products to satisfy the vast breadth of our restaurants, from single-location coffee shops to complex enterprise brands with thousands of locations. We offer an extremely powerful and configurable menu platform, and our team exists to ensure that this flexibility can be managed effectively at any scale. This includes feature-rich menu data models, APIs for both first and third party integrations (eg: DoorDash and other ordering partners), and the user experiences for configuring menus that meet a vast variety of needs, from complex customer segments (eg: Pizza shops) to our evolving Retail platform. We are looking for a visionary engineer who is motivated by these challenges and eager to transform our menus architecture to meet the dynamic needs of our customers and our rapidly growing business. As a Principal Software Engineer on the Menus team, you will take ownership of this essential function, making strategic technical decisions that enhance our capabilities and ensure scalability. You will have the opportunity to make a huge impact in a critical space. Your leadership will drive excellence within the team and influence our broader engineering community, setting new standards and contributing to our collective success. About this roll* (Responsibilities) * Lead the evolution of our Menus architecture and data models, delivering scalable solutions that have significant business impact. * Define and implement frameworks and processes that guarantee the quality, resilience, and scalability of our user experiences and API platform. * Develop and execute technical strategies to solve complex business challenges, leveraging data-driven decisions to prioritize impactful changes. * Establish guiding technical and delivery principles that influence engineering practices across the broader engineering organization. * Mentor and guide engineers, fostering a culture of continuous improvement, inclusivity, and engineering excellence. * Build and maintain strong partnerships across lines of business, aligning technical solutions with strategic objectives. Do you have the right ingredients*? (Requirements) * Minimum education: BE or B.Tech in a technology-related field * 10+ years of experience in software engineering, with a strong background in back-end development using Java, Kotlin, or other object-oriented language * Proficient with modern API standards and technologies (e.g. REST, GraphQL) * Proficient with relational databases and alternative data stores * Experience with distributed systems, enterprise messaging systems, and/or microservices * Demonstrated ability to deliver high-impact, scalable solutions in complex, multi-product environments. * Strong leadership and mentoring skills, with a track record of guiding teams through architectural transformations. * Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences. * Passionate about driving innovation and continuously improving engineering practices. How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
P-375 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As a Staff Software Engineer working on the Data Platform team, you will leverage bleeding-edge AI developer tools and techniques to help build the Data Intelligence Platform for Databricks that will allow us to automate decision-making across the entire company. You will achieve this in collaboration with Databricks Product Teams, Data Science, and many more. You will define the future of a variety of tools spanning logging, orchestration, data transformation, metric store, governance platforms, and data consumption layers, just to name a few. The impact you will have: * Design and run the cross-company Data Intelligence Platform, which contains every business and product metric used to run Databricks. You’ll play a key role in developing the right balance of data protection and ease of shareability for the Data Intelligence Platform as we transition to a public company. * Develop tooling and infrastructure to efficiently manage and run Databricks on Databricks at scale, across multiple clouds, geographies, and deployment types. This includes CI/CD processes, test frameworks for pipelines and data quality, and infrastructure-as-code tooling. * Partner with our engineering teams to provide leadership in developing the long-term vision and requirements for the Databricks product. * Build reliable data pipelines and solve data problems using Databricks, our partner’s products, and other OSS tools. Provide early feedback on the design and operations of these products. * Represent Databricks at academic and industrial conferences & events. What we look for: * BS/MS/PhD in Computer Science or related majors, or equivalent experience. * 10+ years of industry experience building and operating large-scale distributed systems. * 4+ years of experience providing technical leadership on planet-scale production data systems * Experience leading architecture efforts for performance-sensitive systems (e.g., latency-critical services, multi-tenant platforms, large-scale indexing pipelines). * Strong communication skills and the ability to operate effectively in fast-paced, cross-functional environments. * A strategic mindset with the ability to align engineering execution with longer-term product and company goals. * Passion for mentoring and developing other engineers. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are looking for a Staff Software Engineer in Test, who is passionate about testing large-scale, mission-critical software in a fast-paced agile environment. The ideal candidate will be partnered with Infrastructure teams to share our passion and great pride in the simple elegance and usability of our solutions. Okta engineering strongly believes in automated testing, UX design and an iterative process to build high-quality next generation software. The QA Core team is responsible for release based testing and validation, and developing test services that enable automation for other teams. QA Core also works closely with Release Engineering, Release Management, Technical Operations and Engineering Leadership to ensure our weekly releases across all services are completed on time and with high quality. This is a high impact role in a key area for Okta’s continued uptime and reliability. Job Duties and Responsibilities: Major areas of responsibility include: * Analyze/refine requirements with Development and Engineering Leads Partner with Engineering Management to scope and plan test efforts design and implement robust, scalable test solutions * Participate effectively in a scrum team environment. * Manage deliverables working under minimal supervision * Partner with Development and Release Teams to build and execute on product infrastructure growth and high availability * Understand Okta’s top customers usage * Review new changes going into test and staging environments * Ensure new changes are compatible with existing customer deployments and usage; develop new test services focused on release readiness and validation. * Understand and monitor customer usage patterns and translate them into test requirements for automated or manual testing. * Develop and execute end-to-end/system test plan. * Set up and maintain test configurations for end-to-end/system testing. * Prioritize and ensure that these patterns continue to function for every weekly release in our test and staging environments. * Review new changes going into test and staging environments. * Ensure that new changes are compatible with existing customer deployments and usage. Support the QA efforts of our software deployment and release teams. * This role includes participation in an on-call support. Minimum REQUIRED Knowledge, Skills, and Abilities: * 7+ years of experience in software QA with focus on release based testing * 5+ years experience in software QA with a focus on release based testing. * 5+ years of experience working in a SaaS based environment * 5+ Experience working on both server and client side of device technology * 5+ Experience with some of the following technologies and services: * Selenium (preferably with Java) * TestNG * Log management tools (Splunk/Sumologic/Kibana) * Docker, Kubernetes * 4 years of experience writing SQL, and testing or building out integrated scenarios * 4 years of experience with Java-based test automation development * 4 years of experience with developing and executing end to end or system test plans 4 years of experience setting up and maintaining test configurations and lab environmentsEducation and Training: B.S. or M.S. in Comp Sci, Comp Engineering, Software Engineering or a closely related technical field 8 years of experience as a quality engineer or software engineer #LI-Hybrid P24974 The Okta Experience * Supporting Your Well-Being * Driving Social Impact * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.