
Databricks · Bengaluru
CSQ227R231 MISSION The Director of Data & AI Support Engineering - Bangalore will be responsible for leading and growing a regional team of Data & AI technic...
The Director of Data & AI Support Engineering - Bangalore will be responsible for leading and growing a regional team of Data & AI
technical experts in India, focused on providing resiliency and smooth operation of customer production workloads. This leader
will oversee support operations during APJ and EMEA business hours with close alignment with other global teams to ensure 24x7
support coverage through coordination with other regions. This team resolves complex and long-running data engineering use cases
raised by Databricks customers to support the success of live use cases - which includes performance optimization, ensuring
resiliency of production jobs, helping customers stabilize workloads on new products and features, and more. Reporting to the
Global Lead of Frontline Support Engineering - Data & AI - you are able to understand the real-world business problems our
customers are solving with data and are committed to helping them achieve reliability and performance of their systems to meet
their goals.
APJ business hours.
for customer production workloads.
with field engineering and sales when required.
with Big Data & Cloud experience.
required - but customer facing experience is highly desirable.
About Databricks
Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and
over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI.
Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse,
Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific
details on the benefits offered in your region click here.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to
ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment
at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or
expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation,
socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's
discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an
applicant on this basis alone.
Why Verifone For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it's developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success. Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located. Currently, we do allow a hybrid work schedule but we regularly revisit our attendance policy. About The Role We are seeking a Director of Engineering to lead and grow the Global Payment Platform engineering organization, responsible for building and operating backend services that support payments, checkout, and transactional workflows. You will partner closely with Product, Frontend, Platform, and Infrastructure teams to set technical direction, uphold engineering excellence, and deliver secure, scalable systems in high‑throughput environments. This role sits at the core of Verifone's payment and checkout platform, where engineering leadership directly impacts secure, high‑volume transactions used globally. As a hands‑on director, you will set technical direction while staying close to the code. You will also be accountable for the health, delivery, and culture of multiple teams building production‑critical systems that must perform reliably under real‑world load, evolving payment methods, and strict security requirements. Required Skills and Experience Leadership & People Management * Proven experience leading multiple software engineering teams, including managing and mentoring engineering managers and tech leads * Strong track record of building, scaling, and retaining high-performing engineering organizations * Ability to set organization-level goals and operating cadence, run effective performance and calibration cycles, and foster a culture of accountability and growth * Experience facilitating cross-functional collaboration across Product, Design, Platform, and Infrastructure stakeholders * Strong communication skills, with the ability to translate technical complexity for non-technical audiences Technical Depth * Strong, current hands-on background in backend engineering — able to read and review code, drive architecture and design reviews, and contribute alongside engineers when needed * Deep, hands-on engineer who works fluently with agentic AI tools, using them to accelerate design, coding, and reviews while maintaining high standards of quality and security * Strong foundation in Java and Spring Boot, along with Node.js and TypeScript — both are essential for our backend and e-commerce systems * Solid grounding in Clean Architecture, Domain-Driven Design (DDD), and modular system design * Strong understanding of RESTful API design, database modeling (MongoDB), and caching strategies (Redis) * Comfort discussing cloud infrastructure (AWS), CI/CD pipelines, Docker, and Git workflows Delivery & Process * Experience owning end-to-end delivery across multiple concurrent workstreams * Ability to balance speed of delivery with long-term code quality, reliability, and maintainability * Familiarity with agile methodologies and the ability to adapt processes to team needs * Experience managing roadmaps and working with Product to scope, prioritize, and sequence engineering work Engineering Culture & Quality * Passion for building high-quality, testable, and well-documented systems * Champion of automated testing, code review practices, and engineering best practices * Data-driven approach to reliability, with comfort in monitoring, incident response, and blameless post-mortems Desirable Skills and Experience Payments & Security Domain * Experience leading teams in fintech, payments, or e-commerce environments * Familiarity with payment provider integrations (e.g., Stripe, PayPal, Klarna) and workflows such as authorization, capture, refunds, and 3D Secure * Awareness of PCI-DSS requirements and security best practices in high-compliance environments * Understanding of fraud considerations and risk in transactional systems Production Engineering * Experience managing high-availability, fault-tolerant systems in production * Exposure to performance optimization, APM tools (e.g., AppDynamics), and SLA management * Familiarity with messaging systems such as Kafka, RabbitMQ, or Redis Pub/Sub Platform & Architecture Exposure * Experience working alongside frontend frameworks such as Angular or React * Familiarity with server-side rendering, iframe-based widget embedding, and internationalization (i18n) systems * Exposure to event-driven or microservices architectures at scale Our Commitment Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Job Description Director of Engineering, Rocket Growth - Seller Experience and Growth At Coupang we are building the future of ecommerce. Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people who like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. About the Role: Rocket Growth – Seller Experience and Growth team has the mission to provide Coupang sellers the utmost convenience of selling and offer Coupang customers the best available selection at the lowest possible price, building best in class seller facing capabilities and services. We are seeking an experienced hands-on, senior leader as a Director of Software Engineering to join us to take our growth engineering strategy to the next level. This technology leader should have a proven track record of designing and building large-scale distributed systems preferably with a background in the E-commerce space, and be an active contributor towards product vision and development. You will be a team leader who will lead the development for improving Rocket Growth's scalability, reliability, availability, extensibility, and performance. As we continue to scale and innovate, you will be working in a fast-paced environment along with a team of smart and passionate global engineers to design and implement various systems to meet the needs of the Rocket Growth business. Skills & Qualifications: * Bachelor’s Degree in Computer Science or related field with 10+ years of experience. * At least 10+ years of experience leading a software development team through multiple product / platform releases. * Experience mentoring junior software engineers to improve their skills and make them more effective software engineers * Experience building and operating distributed systems that are highly available. Professional coding experience using modern programming language such as Java, Scala, Kotlin, C++, C#, etc.; strong object-oriented design and algorithmic analysis background. * Deep experience building high quality software with the Agile processes: Software design, code reviews, QA process. * Ability to handle multiple competing priorities in a fast-paced environment. Preferred Skills: * Experience taking a leading role in building complex software systems that have been successfully delivered to customers * Experience communicating with users, other technical teams, and senior management to collect requirements, describe software product features, technical designs, and product strategy * A visionary / thought leader who has driven product ideas to successful releases A manager of managers with passion for people management and mentorship to grow them. * Experience influencing software engineering best practices within your team * Hands-on expertise in many disparate technologies, ranging from front-end user * Interfaces through to back-end systems and all points in between * Experience working backwards from the customer and delivering innovative, simple Solutions. Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work. Details to consider * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/
Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview Rocket Growth is the 2P marketplace at Coupang. The Supply Chain team within Rocket Growth has the mission to simplify and reduce cost of doing business for Sellers. Our technological solutions enable sellers to ship their inventory to Coupang and let Coupang handle the rest - fulfilment, customer returns, used reselling, vendor returns, etc. As a Senior Staff Software Engineer, Backend, you will work on distributed systems, and building next generation products. Reporting to the Senior Director, this role is for a technical lead who will help influence the technical north star for all of the Supply Chain domain projects within Rocket Growth, as well as with internal and external partners. This role is highly technical, but also requires deep business acumen and active participation and partnership with Product to shape what we build. If you thrive working alongside Product to help define what we build, are deeply technical to understand the nuances of Supply Chain and the plethora of systems that typically are part of it - then this is the perfect role for you. What You Will Do * Drive the highest quality of architecture and design of the system. * Draw a roadmaps and vision for the scalable and robust growth of the product * Collaborate with other engineering teams to make the platform open and extensible to unlock innumerable opportunities for innovations. * Align with stakeholders and lead engineers on mission critical projects. * Decompose complex problems into simple, straightforward solutions. * Leverage knowledge of internal and industry best practices in design. * Deep-dive and handle critical system issues. Basic Qualification * Bachelor's degree and/or master’s degree in computer science or equivalent. * Minimum 12 years of experience working on software design and development in Java, Python. * Proven track record of designing and building large-scale distributed systems in the Supply Chain space. * Large system architecture design and development experience. * Experience with cloud computing with AWS. * Experience of developing container-based testing environment. * Experience with Java / IntelliJ / Spring environment. Preferred Qualifications * Deep understanding of Supply Chain Domain * Deep expertise in AWS ecosystem (compute, storage, distributed services) * Mentor & junior engineers and influence team architecture * Excellent Communication Skills Type of work model * Hybrid Details to consider * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/