Associate TSE II

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are based in Bengaluru for our hybrid working model. COOL THINGS YOU’LL DO You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. AS AN IDEAL CANDIDATE, YOU WILL HAVE We consider all candidates with an eye for those who are self taught, curious, and multi-faceted. Our ideal TSE candidate should also have * 6 plus years of experience * Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, Storage, networking, clusters, and troubleshooting * Should have a good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc.) * Broad awareness of customer workloads and use cases, including performance, availability, and scalability * Experience analyzing issues holistically, from the application tier through the database, down to the storage NICE TO HAVE * Comfortable with modern AI concepts and proficient in using AI-assisted tools to accelerate troubleshooting and enhance day-to-day technical support workflows. * Experience on one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl It’s crucial for every candidate that they can check off all of these boxes * Excellent communication skills, both written and verbal * Genuine desire to help people * Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills * Ability to think on your feet, remain calm under pressure and solve problems in real-time * Desire and ability to rapidly learn a wide variety of new technical skills * Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help SUCCESS MEASURES  * In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training * In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam. * In 12 months, you will work on gaining expertise to be a part of a technical experts group within the MongoDB ecosystem and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.  To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID - 2273472027

Company Description: Systemiq is the system change company, working to accelerate the transition to a net-zero, nature-positive and more inclusive economy. As a certified B Corp, we partner with business, finance, policymakers and civil society to transform five interconnected systems: energy, nature and food, materials and circularity, sustainable finance, and urban transformation. We bring together strategy, policy, market design and capital mobilisation to deliver tangible results in the real economy. Founded in 2016, Systemiq has grown to a global team of more than 300 people across Brazil, France, Germany, Indonesia, Kenya, the Netherlands, the UK and the US, united by a singular focus on sustainability.   OPPORTUNITY We are seeking a highly motivated Associate to join our consulting team and help drive transformational sustainability projects across industries, geographies, and systems. As an Associate, you will play a critical role in delivering client engagements, generating actionable insights, managing workstreams, and supporting stakeholder relationships. You will work alongside multidisciplinary teams to solve complex challenges related to climate, circular economy, sustainable finance, food systems, energy transition, nature, and urban transformation. This role is ideal for professionals with previous experience in consulting, strategy, sustainability, economics, public policy, finance, or related fields who are eager to combine analytical rigor with real-world impact. RESPONSIBILITIES * Lead discrete workstreams within consulting projects, ensuring high-quality and timely delivery. * Conduct quantitative and qualitative analyses to generate actionable insights and recommendations. * Structure complex problems, develop hypotheses, and synthesize findings into clear and compelling narratives. * Build and manage financial, economic, market, and operational models to support strategic decision-making. * Develop client-ready presentations, reports, and workshop materials. * Support and contribute to stakeholder interviews, workshops, and coalition-building efforts. * Manage project activities, timelines, and deliverables across workstreams. * Contribute to business development activities, including proposal preparation, market research, and opportunity identification. * Leverage AI-enabled tools and emerging technologies to improve research, analysis, productivity, and knowledge synthesis. REQUIREMENTS * Bachelor's degree in Engineering, Economics, Business Administration, Environmental Sciences, Public Policy, International Relations, Finance, or related fields. * 2–5 years of relevant professional experience in strategy consulting, sustainability consulting, corporate strategy, public sector advisory, sustainable finance, or related fields. * Demonstrated experience managing analytical workstreams and delivering high-quality outputs in complex projects. * Strong analytical and problem-solving capabilities, including experience working with large and complex datasets. * Advanced proficiency in Excel and PowerPoint. * Excellent written and verbal communication skills. * Fluency in English is mandatory. * Strong stakeholder management and relationship-building skills. * Ability to work independently while collaborating effectively within multidisciplinary and international teams. * Intellectual curiosity and the ability to quickly learn and navigate new topics. * Interest in sustainability and systems transformation, including climate, circular economy, nature, food systems, energy transition, urban systems, and sustainable finance. * Knowledge of programming languages such as Python, R, or SQL is considered a plus. Please note: This opportunity is currently being mapped as part of our Talent Pipeline and does not represent an active opening at this time. Any hiring decision will be contingent upon final internal approval.   Diversity & Inclusion At Systemiq, we absolutely believe diverse perspectives are essential to driving system change. We are committed to creating an inclusive workplace where people feel respected, supported and able to do their best work. Click here to view our Data Policy.