
ElevenLabs · Australia
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first hum...
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of
businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's
most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was
$11B - multiples of 11, always.
monitoring, and reliability necessary to deploy voice and chat agents at scale.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are
researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact,
we want to hear from you.
to operations.
the boundaries of what’s possible.
immediate role and responsibilities.
and Italy.
As a Solutions Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing
customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by
improving our internal processes and supporting our sales teams.
solutions.
real!
We're looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to
solutions
are interested in working closely with them on a technical capacity
patterns.
This role is remote and can be executed in Oceania.
#LI-Remote
ABOUT TALON.ONE: Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers. ABOUT US: Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies to build personalized, profitable promotions and loyalty programs using any data. Today, over 250 of the world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to drive deeper engagement and lasting loyalty with their customers. ABOUT THE TEAM: As a Customer Success Manager at Talon.One, you'll be part of a dynamic Post Sales team consisting of Customer Success Managers, Technical Account Managers and Solution Architects. We foster a collaborative environment and alignment with various internal stakeholders in Sales, Partnerships, Product, and Marketing. We prioritize strong collaboration, open communication, and mentoring to promote bi-directional growth. Talon.One is committed to creating an inclusive workplace, as we believe it is essential for both ethical reasons and to positively influence the tech industry as a whole. ABOUT THE ROLE: Building on strong performance this year, our team is expanding and we’re hiring a Customer Success Manager, APAC to support our rapid growth in Australia and our rapidly growing team in the APAC region. As a Customer Success Manager, you'll build strong relationships to drive product adoption and turn customer insights into actionable feedback. You'll connect customers' marketing goals with our API-driven product, troubleshoot issues with our tech team, and design scalable success processes. Your communication skills will help enhance our enterprise solutions and streamline project management. This is a remote position with a requirement to be based in Australia. ONCE YOU ARE HERE YOU WILL: * Build relationships with customers to understand their goals and pains, drive adoption, and translate that into actionable insights for our Sales, Marketing, and Product teams * Connect customers’ marketing objectives with our technical, API-driven product and clearly explain complex product configuration steps * Collaborate with technical operations (Customer Integration Engineer) and the development team to integrate Talon.One and troubleshoot technical issues * Communicate at both one-to-many and one-on-one levels, across role types (tech/marketing), organization level, and cultures * Document and share important information about our Customers to keep a clear internal record, build training resources, and reduce support tickets * Drive retention and growth to your book of business, handling upsell and renewal conversations with a book of business * Prepare and deliver strategic and business value to customers daily WHAT WE NEED YOU TO BRING TO THE TABLE: * Passion for tech and experience with SaaS products and APIs * Founded experience working in Customer Success, Account Management, or another client-facing role * Experience working with diverse stakeholders both internally and externally Marketing, Developers, Sales, and Executives * Exceptional communication skills in spoken and written English * Empathetic, positive attitude with a desire to help our customers reach their goals * Flexible approach and an ability to operate effectively with uncertainty and change * Ability to manage a book of 15-20 accounts * Experience working in the loyalty and promotion industry or relevant marketing-related experience WHAT'S IN IT FOR YOU: * 1,600 AUD annual learning budget * 30 days of annual leave, plus extra paid days for your birthday and moving day * 450 AUD home office setup budget, a 75 AUD monthly home office allowance * Freedom to work from abroad for up to 90 days worldwide! * WeWork On-Demand access for flexible workspace solutions * Mental health support with nilo.health * Benefit from health insurance provided through our partner, including options with BUPA Australia and Aetna International * We contribute the statutory 12% of your salary to your Superannuation fund
Recruitment Fraud Alert We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: * Commvault does not conduct interviews by email or text. * We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a recruiting scam, please contact us at wwrecruitingteam@commvault.com [wwrecruitingteam@commvault.com] About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. As a Senior Sales Engineer (SSE), you will be a critical part of the Commvault Federal Sales Team, driving pre-sales engagement and technical excellence. You will be an expert on Commvault’s products and services, understand the presales methodology, and how decisions impact / influence the customer’s bottom line while driving revenue for Commvault. To succeed in this role, you must be a self-motivated, confident professional who thrives in collaborative environments. You’ll be a trusted advisor across all levels—both internally and within our partner and customer communities. You bring a deep understanding of pre-sales methodologies, technical leadership, and a passion for innovative technology, helping customers translate business challenges into impactful technical solutions. How you will make an impact * Develop and execute territory plans and account strategies with the sales team. * * Evangelise Commvault’s solutions to expand opportunities and engage key stakeholders. * Identify and drive new and incremental sales opportunities in collaboration with Account Management. * Provide technical guidance throughout the discovery, evaluation, and proposal stages. * Participate in proof of value (PoV) creation and cloud architecture discussions. * Build relationships with technical decision-makers and execute detailed Technical Account Plans. * Present Commvault’s messaging and vision to C-suite executives. * Deliver compelling product demonstrations, whiteboard discussions, and customer success stories. * Provide enablement support for channel and alliance partners. * Stay ahead through continuous learning, certifications, and industry trends. * Gather and share customer feedback with Product Management to shape future innovations. * Build best practices and share knowledge with the team to continuously develop and enhance both your personal and team capabilities. Who you are To be successful in the role, you should have: * 8+ years in software or storage industries * 10+ years in a pre-sales engineer role * Security clearance (NV1 or higher) * Strong understanding of cloud platforms (AWS, Azure, GCP) and modern technologies (containers, Kubernetes/OpenShift) is desirable. * Experience working with Public Sector Clients and competitive knowledge in the market. * Expertise in data management solutions (backup & recovery, security resilience, migration, compliance, cloud workloads). * Solid grasp of software licensing, cloud sizing, and enterprise applications (SAP, Oracle, Exchange, SharePoint, Active Directory). * Deep knowledge of infrastructure technologies (storage, servers, networking, cloud, hyper-convergence). * Proficiency with CRM tools (Salesforce) and sales methodologies (e.g., MEDDPICC). * BS or MS in Computer Science, Engineering, or a related IT field (preferred). #Li-AL #remote Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com [accommodations@commvault.com] For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com [wwrecruitingteam@commvault.com]. Commvault's Privacy Policy [https://www.commvault.com/privacy-policy]
Thought Machine's mission is bold – to properly and permanently rid the world's banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology. We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore, Sydney and our newly established Engineering Hub in Lisbon. We have raised more than £500m in funding and our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more. We have created a culture that enables our team to produce the best work in the industry while ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the industry's most generous employee share package. Named one of the world's most innovative fintechs by Global Finance Magazine, we were also recognised by the Financial Times as one of Europe's fastest-growing companies for two consecutive years—and a UK Best Employer for 2026. As a Sales Engineer, you play a pivotal role in leveraging our technology to provide a competitive edge and effectively communicate its value proposition. Duties * Conduct Product Demos, including out-of-the-box and customised demonstrations to showcase specific functionalities. * Deliver Technical and Functional presentations, ensuring a comprehensive understanding of Vault from both technical and business perspectives. * Facilitate Target State Solution Architecture Workshops to align our solutions with the client's strategic objectives. * Lead Vault Solution Workshops to define the final solution, identifying product and configuration gaps. * Gather market insights through interactions with prospective and current customers, contributing to trend spotting and market intelligence. * Build and maintain trusted relationships with individuals from prospective and current customers. * Respond to Requests for Information (RFI) and Requests for Proposal (RFP). * Develop tailored proposals for individual prospective clients to address their unique needs * Demonstrate commercial awareness in enterprise software licensing models and procurement processes implemented by banks. Requirements Essential * Hands-on experience with public cloud platforms (e.g., AWS, GCP, Azure), services, and technologies (e.g., Kubernetes, Docker containers, Apache Kafka, RDBMS). * Proficiency in component configuration and operations using command line consoles (e.g., kubectl, kafkacat) and general UNIX. * Understanding of cloud infrastructure and large-scale distributed software applications, including architectural trade-offs across various deployment environments. * In-depth knowledge of current technology trends in banking and fintech, demonstrating thought leadership in the field. * Excellent communication skills, encompassing verbal, written, and presentation abilities. * Ability to lead client engagements and workshops effectively. * Background in fintech, vendor, or consultancy with extensive experience in client-facing roles. * Familiarity with Enterprise/Solution Architecture, especially in retail banking, core banking, and payments. * Experience with development teams and solution architecture, including knowledge of the full Software Development Life Cycle (SDLC). * Commercial awareness, understanding pricing models, and commercial aspects of the sales process. * Previous involvement in pre-sales activities, demonstrating experience in a sales environment. * Experience in large mission-critical product implementations in large financial institutions from the vendor side. Benefits * Highly competitive salary * Paid holiday + public holidays * All the latest tech you need * A talented & experienced team as your colleagues * An environment where we encourage learning and progress We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description. We also encourage applications from those with different abilities, including candidates with ADHD, autism, dyslexia or dyspraxia.