Membership Operations Intern

Description Membership Director Downtown YMCA Dayton, OH Full-Time/Exempt $43,888 - $46,000 /Annually Position Summary: Develops, organizes, and implements high quality YMCA membership, recruitment, and retention programs. At the YMCA, We are welcoming : we are open to all. We are a place where you can belong and become. We are genuine : we value you and embrace your individuality. We are hopeful : we believe in you and your potential to become a catalyst in the world. We are nurturing : we support you in your journey to develop your full potential. We are determined : above all else, we are on a relentless quest to make our community stronger beginning with you. Essential Functions: Directs, supervises, and monitors membership operations and program activities to meet YMCA objectives and adhere to state, local and YMCA health and safety regulations. Develops, monitors and effectively forecasts program budget to meet fiscal objectives. Establishes new membership activities, increases membership and member retention, and promotes the Y within the community in accordance with Association/Branch strategic and operating plans. Compiles membership statistics. Monitors and evaluates effectiveness of membership sales and retention efforts. Recruits, hires, trains, develops, schedules, directs, and motivates personnel and volunteers. Develops strategies to motivate staff and volunteers to achieve goals. Reviews and evaluates staff and volunteer performance. Ensures records of staff certifications are current and complete. Develops and nurtures collaborative relationships with community organizations. Engages volunteers and assists with volunteer committee meetings. Actively participates in and supports the goals of the Annual Campaign through building relationships, engaging volunteers, and carrying out other assigned fund-raising duties. Participates and contributes towards the goals of program task teams, and other assigned committees of the Association. Performs membership and member service desk duties as needed. May conduct Member Service trainings. Conducts and maintains accurate membership records including Membership and Bank Draft Records, office supplies for MSD, member records, banking records, etc. Creates and schedules Membership Service Staff including Front Desk staff and Managers on Duty. Maintains working knowledge of other branch departments and provides responsive service to requests from members, program members and community partners of those other departments as well. Assists in the marketing and distribution of program information. Ensures marketing materials comply with Y branding guidelines and uses Y Voice to effectively tell the YMCA story. Coordinates use of facilities for program activities and assists with special events. Monitors and assists in the maintenance of a clean and sanitary membership service environment and meets all state and local licensing requirements. Inspects equipment within Membership area for safety hazards, damage, or wear. Communicates to executive director any suggestions concerns or incidents that may need follow-up. Increases member and program participant awareness of healthy lifestyle factors. Upholds guidelines of Director on Duty responsibilities, remains visible to participants when on duty. Qualifications: A 2-year college degree or applicable experience is required; Bachelor's degree in related field or equivalent strongly preferred. One year minimum of supervisory experience is strongly preferred. 3 years of experience in customer service; sales experience strongly preferred. Must hold a valid driver’s license, insurable drivers record according to the YMCA’s insurance carriers, and have reliable transportation to travel for business meetings, training events, YMCA site visits, vendors and suppliers, etc. Computer skills needed, particularly with Microsoft Office and email applications, along with ability to learn the internal YMCA software .

Raisin is the world’s leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing. Our vision is to offer savings and investments without barriers and thus open up the global 160 trillion euro market. Raisin currently employs more than 800 people from over 75 countries worldwide. Today, the platform holds over 80 billion euros in assets from more than one million investors which have accrued over 5 billion euros in returns. Team For this challenging and highly impactful role, we are seeking a dedicated, highly communicative IT Security Manager with vision and drive. In this position, you will lead and develop Raisin's internal security teams. You will act as a critical internal sparring partner (for Business, IT, and the 2nd Line of Defense) and take the absolute lead in coordinating our technical security implementation. As a versatile leader with a comprehensive overview of our security posture, you will ensure that our internal operations are resilient, compliant with regulations like DORA, and seamlessly executed by your teams. Your Responsibilities * Team Leadership & Internal Execution: Take ownership of our internal security operations. You will lead, mentor, and steer our internal security experts in a results-oriented manner, ensuring the continuity and excellence of daily security operations. * Internal Coordination & Sparring: Act as the central, consultative liaison across the company. You will lead cross-departmental coordination of security topics, define clear security requirements for our Infrastructure and engineering teams, and develop pragmatic, scalable solutions. * 1st Line Security Operations: Oversee the technical execution performed by your teams. Your duties will include actively participating in incident analysis, threat mitigation, and ensuring robust monitoring is in place. * 2nd Line Liaison & DORA Alignment: Serve as the central point of contact for the "2nd Line of Defense" (CISO). Ensure that our operational reality and technical controls align with overarching IT Governance, risk frameworks, and regulatory requirements like the Digital Operational Resilience Act (DORA). * Project Management: Drive and contribute to broader projects. If you enjoy organizing and structuring security-related agendas across the IT landscape, there is plenty of impactful work to be done! * Cloud Security Oversight: Leverage your deep understanding of AWS Cloud Infrastructure and the AWS Shared Responsibility Model to guide your teams in maintaining a secure, robust, and compliant cloud environment. * Strategic Vendor Management: Pragmatically manage relationships with third-party security vendors (e.g., security tooling, external testing, specialized services). You will steer these partnerships to ensure strict SLA adherence, cost-effectiveness, and a strong Return on Investment (ROI) for our security stack. Your Profile * Extensive Professional Experience: 10+ years of overall experience within the Cybersecurity or Information Security space, combined with at least 3+ years of proven experience working directly as an IT Security Manager or in a similar leadership capacity. * Broad Cybersecurity Background: The world of security is vast, and your holistic expertise counts. You have broad experience across domains such as IT Governance/GRC, ISMS, ISO 27001, BCM, NIS 2, DORA, Vulnerability Management, SOC/SIEM, IAM/PAM, Penetration Testing, Network Security, or DevSecOps. * Generalist Leadership Mindset: A comprehensive overview and a fundamental understanding of security technologies, industry standards, and their potential business impact are highly valued. You know how to guide specialists without getting lost in the weeds of individual security tools. * Team Management Experience: Proven track record in leading, structuring, and motivating internal technical teams in a fast-paced, mission-critical IT environment. * Technical Acumen: Really good understanding and practical working knowledge of AWS Cloud Infrastructure, including a firm grasp of the cloud Shared Responsibility Model and how to implement it effectively. * Framework Knowledge: Basic knowledge of IT Service Management (ITSM, ITIL) and a solid technical understanding of the security domain are prerequisites. * Work Style & Traits: You possess a strong sense of responsibility, flexibility, and an eagerness to engage with new topics. You are distinguished by a commitment to collaborative teamwork, a respectful and supportive interpersonal style, and a work approach that is solution-oriented, analytical, structured, and reliable. * Language & Communication: Excellent proficiency in spoken and written English alongside fluent German is a plus. Join our mission, join our team – and grow with us! At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities. As part of out team, you will benefit from: * Employee Development Budget of €2,000 and four full training days per year. * Flexible working hours, home office and 30 vacation days. * A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%. * Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month.  * Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month. * Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs. * Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office. * You are moving from another country or city to join us? We may support your relocation. Raisin Applicant Privacy Policy We value diversity and the unique experiences each individual brings. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. We are an equal opportunity employer and are committed to creating an inclusive environment for everyone, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.